The fastest way to order checks from Chase
You can order checks through your Chase online banking portal, by phone, or by mail. The online method is fastest — you log in, navigate to your account settings, and submit your order in minutes. Chase typically ships standard checks within 7 to 10 business days. If you need them sooner, expedited shipping is available but costs extra.
You do not need to visit a branch. Chase processes check orders centrally, and the checks ship directly to your address on file. If your address has changed recently, update it in your account before ordering to avoid delays or checks arriving at the wrong location.
Key Takeaways
- Order checks online through Chase.com by logging in, selecting your account, and choosing the check design and quantity you want.
- Standard delivery takes 7 to 10 business days at no charge; expedited options cost more but arrive in 3 to 5 business days.
- You can also order by calling Chase customer service at the number on the back of your debit card, or by mailing a check order form from your checkbook.
- Chase charges for checks — the cost varies by design and quantity, typically ranging from $15 to $30 per box of 100 checks.
- Make sure your address is current in your account before ordering, since checks ship to the address on file.
Ordering checks online through Chase.com
Log in to your Chase account at Chase.com. Click on the account you want to order checks for, then look for "Account Services" or "Manage Account" in the menu. Select "Order Checks" or "Reorder Checks" — the exact wording varies slightly depending on whether you are a new customer or have ordered before.
Choose your check design from the available options. Chase offers basic designs at the lowest price and premium designs (with logos, colors, or custom images) at higher prices. Select the quantity — most customers order one or two boxes of 100 checks at a time. Enter any special requests, such as a different name or address on the checks if you are authorized to do so, then review your order and confirm.
You will see the total cost before you submit. Chase charges your account when ready. You can track your order status in your account dashboard once it ships.
Ordering checks by phone or mail
Call the customer service number on the back of your Chase debit card. Tell the representative you want to order checks. They will ask for your account number, the quantity and design you want, and confirm your mailing address. The order process takes about 5 minutes. Standard shipping is free; expedited options are available at checkout.
If you have a checkbook with blank order forms in the back, you can also mail a completed form to the address printed on it. Include a check or authorize a charge to your account. This method is slower — mail delivery alone can add 5 to 10 days to the total time — so use it only if you cannot order online or by phone.
What to expect after you order
Chase will charge your account for the checks when ready, regardless of delivery method. You will receive an order confirmation by email. Within 1 to 2 business days, your order ships and you receive a tracking number if you ordered online.
Standard checks arrive in 7 to 10 business days from the ship date. Expedited checks arrive in 3 to 5 business days but cost $10 to $15 extra per box. Once your checks arrive, inspect them for errors before using them. If the name, account number, or routing number is wrong, contact Chase when ready — do not use the checks.
Check costs and design options
Chase charges for all checks. Basic designs with no customization typically cost $15 to $20 per box of 100 checks. Premium designs, which may include colors, logos, or images, cost $25 to $30 or more per box. Some designs are seasonal or limited-time offerings.
The exact price depends on the design you choose and the current promotion, if any. Chase sometimes offers discounts on check orders — check your account dashboard or ask a representative when you order. Prices are the same whether you order online, by phone, or by mail.
If your address has changed or you need checks quickly
Update your mailing address in your Chase account before ordering. Go to "Account Settings" or "Profile" and change your address there. Chase will not ship checks to an address that does not match your account records, so this step prevents delays.
If you need checks within the next few days, expedited shipping is your only option through Chase. If that is too slow, you can visit a Chase branch and ask whether they have blank counter checks available — these are temporary checks the branch can issue on the spot. Counter checks are not ideal for regular use, but they work for when ready needs while you wait for your printed checks to arrive.
Frequently Asked Questions
Can I order checks for a joint account?
Yes. Both account holders can order checks online or by phone. The checks will have both names printed on them if that is how the account is registered. If you want checks with only one name, contact Chase to discuss your options — some joint accounts allow this, but it depends on how the account is set up.
What if I ordered checks but they have not arrived after 10 days?
Contact Chase customer service with your order number. They can check the tracking status and confirm whether the package is in transit. If the checks are lost, Chase will reship them at no charge. If expedited shipping was not selected, standard delivery can take up to 10 business days, so verify the ship date before assuming a problem.
Can I reorder the same checks without choosing a design again?
Yes. If you have ordered checks before, Chase remembers your last order. When you log in to order again, you will see a "Reorder" option that uses the same design and specifications. You can change the quantity or design if you want, or just confirm and submit.
Do I have to pay for checks every time I order?
Yes. Chase charges for every check order. There is no subscription or bulk discount that eliminates the cost. However, if you rarely write checks, you may find it cheaper to use digital payment methods like Chase QuickPay or bill pay through your account instead.
What if my checks arrive with the wrong account number printed on them?
Do not use them. Contact Chase when ready with your order number and a photo of the checks. Chase will cancel that order and reship corrected checks at no charge. Keep the incorrect checks until Chase instructs you what to do with them — do not destroy them without permission.