Your Chase account number appears in four places: your debit or credit card itself, your monthly statement, the Chase mobile app, and online banking

The fastest way is to look at your physical card. The account number is printed on the front, usually below your name. If you do not have the card in front of you, open the Chase mobile app or log into Chase.com — both show your account number in seconds without a phone call.

The number you see depends on what type of account you have. A checking account number is different from a credit card account number, even though both are tied to your Chase profile. If you need a specific account number — for setting up direct deposit, for instance — make sure you are looking at the right account type.

Key Takeaways

  • Your account number is printed on your physical debit or credit card, below your name on the front.
  • The Chase mobile app shows your account number when ready when you tap into any account — no login required after you open the app.
  • Your monthly statement lists the account number at the top of the first page, usually near your name and address.
  • Checking account numbers and credit card account numbers are different, so confirm which one you need before you use it.

Finding your account number on the Chase app

Open the Chase mobile app and sign in. Tap the account you need — checking, savings, or credit card. Your account number appears at the top of the screen or in the account details section. Some versions of the app display it prominently; others require you to tap "Account Details" or a similar option.

If you cannot find it in the main view, scroll down or look for a menu icon (three horizontal lines). The account number is always there — it is not hidden behind additional steps. Write it down or take a screenshot if you need it for a form or phone call.

Finding your account number on Chase.com

Log into Chase.com on a computer or mobile browser. Click on the account you need from the dashboard. Your account number displays in the account summary section, usually in the upper left area of the page. On some screens it appears next to your account name; on others you may need to click "Account Details" or "View Account Information."

If you have multiple accounts, make sure you are looking at the correct one. The page will clearly label whether you are viewing a checking account, savings account, or credit card account. Copy the full number — Chase account numbers are typically 10 to 12 digits.

Reading your account number from your statement

Open your most recent paper or electronic statement from Chase. The account number appears on the first page, usually in the upper right corner or near your name and address. It is printed in a standard font, not highlighted, so scan the top section carefully.

Electronic statements (PDFs you read or view online) follow the same layout. If you cannot locate a recent statement, you can request one through the Chase app or website — go to "Statements & Documents" and select the month you need. Chase keeps statements available for seven years.

What to do if you cannot find your account number

If the app and website are not working, or if you do not have access to your card or statement, call Chase customer service. The number is on the back of your card, or you can search "Chase customer service phone number" online. Have your Social Security number and date of birth ready — Chase will verify your identity before providing the account number.

You can also visit a Chase branch in person with a photo ID. A teller can print your account number on a receipt in under a minute. This is useful if you need the number when ready and do not have time to wait for a phone call.

Why you might need your account number

Your account number is required for direct deposit setup, wire transfers, setting up automatic bill payments, and providing proof of account ownership. Some employers and financial institutions ask for it instead of your full card number for security reasons.

Do not confuse your account number with your routing number. The routing number identifies which Chase branch or processing center handles your account; the account number identifies your specific account. Both are needed for direct deposit and wire transfers, but they are different numbers. Your statement and the Chase app both display the routing number as well, usually labeled separately.

Keeping your account number safe

Your account number is not as sensitive as your full card number or PIN, but it is still private information. Do not share it in emails or texts unless you initiated the contact. If someone calls you asking for your account number, hang up and call Chase directly using the number on your card — scammers sometimes pose as Chase representatives.

When you provide your account number to set up direct deposit or bill payments, verify that you are on the correct website or speaking to the correct department. Legitimate employers and billers will not ask for your PIN, password, or full card number alongside your account number.

Frequently Asked Questions

Is my account number the same as my card number?

No. Your card number is the 16-digit number on the front of your card; your account number is shorter (usually 10 to 12 digits) and identifies your underlying bank account. They are linked but different. For direct deposit, you need the account number, not the card number.

Can I use my account number to make purchases online?

No. Online purchases require your full card number, expiration date, and CVV. Your account number alone cannot be used to charge purchases. This is one reason why account numbers are safer to share for legitimate banking purposes — they do not authorize spending.

What if I see multiple account numbers in the app?

You may have multiple accounts with Chase — a checking account, savings account, and credit card, for example. Each has its own account number. Make sure you are using the number for the account you actually need. The app labels each one clearly.

Do I need my account number to call Chase customer service?

No. Chase will identify you using your Social Security number and date of birth. However, having your account number handy speeds up the call because you can tell the representative which account you are calling about before they pull up your profile.

Where is the routing number if I need both?

Your routing number appears on your statement and in the Chase app, usually listed separately from your account number. For direct deposit, you typically need both: the routing number identifies Chase, and the account number identifies your specific account within Chase.