What you need to open a Chase savings account
You can open a Chase savings account online, by phone, or in person at a branch. The process takes about 10 to 15 minutes if you do it online, and you'll need a valid government ID, your Social Security number, and an initial deposit. Chase requires a minimum opening deposit that varies by account type — typically $0 to $25 for their basic savings account, though some accounts require $300 or more.
If you're opening online, you'll also need a valid email address and a phone number where Chase can reach you. If you already have a Chase checking account, the process is faster because Chase already has your identity information on file.
Chase will run a soft credit check and verify your identity through ChexSystems, which is a banking history database. This check doesn't affect your credit score. If you've had problems with a bank account in the past — like unpaid overdrafts or fraud — Chase may decline to open an account for you, though you can call their customer service line to ask about exceptions.
Key Takeaways
- You need a government ID, Social Security number, and opening deposit to start a Chase savings account online or in a branch.
- The online process takes 10 to 15 minutes and you can begin using the account the same day in most cases.
- Chase checks ChexSystems, a banking history database, which may block you if you have unpaid overdrafts or fraud on record at other banks.
- If you already have a Chase checking account, opening a savings account is faster because Chase already has your identity verified.
- Minimum opening deposits range from $0 to $300 depending on which savings product you choose.
Opening online through Chase.com
Go to Chase.com and select "Open an Account" from the homepage. Choose "Savings Account" from the product menu. You'll be asked whether you want a basic savings account or one of Chase's higher-yield options — the names and rates change, so check the current offerings on their site.
Enter your personal information: full name, date of birth, Social Security number, address, phone number, and email. Chase will ask about your employment status and annual income, though you don't need to be employed to open an account. You'll create a username and password for online banking at this step.
Review the account terms and deposit agreement, then choose your opening deposit method. You can transfer money from another bank account, use a debit card, or wire funds. Once you submit, Chase will verify your identity — this usually takes a few minutes to a few hours. You'll receive a confirmation email with your account number, and you can log in to your new account when ready in most cases.
Opening in person at a Chase branch
Bring your government ID and Social Security number to any Chase branch during business hours. Tell the banker you want to open a savings account. They'll ask the same questions as the online form — name, address, income, employment status — and will run the ChexSystems check while you're there.
The banker will show you the current savings account options and their interest rates, then help you choose which one fits your needs. You'll sign the account agreement and deposit agreement, and provide your opening deposit by check, cash, or transfer from another account. The account is usually active the same day, and you'll receive your debit card and account information before you leave.
Opening in person takes longer than online — usually 20 to 30 minutes — but you can ask questions face-to-face and get when ready confirmation that your account is set up.
What happens after you open the account
Your savings account number appears in your Chase online banking portal when ready. You can transfer money between your Chase checking and savings accounts right away, set up automatic transfers, and view your balance and transaction history online or through the Chase mobile app.
Your debit card arrives by mail within 7 to 10 business days if you opened online. If you opened in a branch, you may receive a temporary card on the spot or be told to pick one up at the branch. You don't need the debit card to use your savings account — you can move money online or visit a branch to make deposits or withdrawals.
Chase will send you a welcome packet with your account agreement, fee schedule, and information about online banking. Read the fee schedule carefully — Chase charges monthly maintenance fees on some savings accounts if you don't meet a minimum balance, though many accounts waive the fee if you maintain a certain amount or set up direct deposit.
If Chase declines to open an account
Chase will tell you when ready if they can't open an account, either online or in the branch. The most common reasons are a negative ChexSystems report (unpaid overdrafts, fraud, or repeated NSF fees at other banks) or a Social Security number mismatch.
If you're declined, ask Chase for the specific reason. If it's a ChexSystems issue, you can contact ChexSystems directly at 1-800-428-9623 to request your report and dispute any errors. ChexSystems must investigate disputes within 30 days. If the negative item is accurate but old, some banks will still open an account for you after a waiting period — Chase's policy varies, so call 1-800-935-9935 to ask whether you're may be able to access to reapply.
If you can't open a Chase account, you have other options: credit unions, online banks, and some community banks have less strict ChexSystems policies. Some banks specifically serve people with banking history problems.
Understanding Chase savings account fees
Chase's basic savings account (called "Chase Savings" or similar, depending on current offerings) typically has a monthly maintenance fee of $5, which is waived if you maintain a minimum balance — usually $300 to $500 — or set up direct deposit. Some Chase savings accounts have no monthly fee at all.
You won't be charged for transferring money between your Chase accounts, making deposits at a branch, or viewing your balance online. Chase does charge fees for certain actions: overdraft protection transfers, expedited wire transfers, and stopping a payment on a check. These fees range from $15 to $35 depending on the service.
Interest rates on Chase savings accounts are lower than many online banks offer. Chase rates change based on the Federal Reserve's decisions, so check Chase.com for the current rate before you open. If you're saving for a specific goal and want a higher rate, you might compare Chase's rate to online banks like Marcus, Ally, or Discover, which often pay more interest on savings.
Frequently Asked Questions
Can I open a Chase savings account if I don't have a Social Security number?
No. Chase requires a valid Social Security number or Individual Taxpayer Identification Number (ITIN) to open any account. If you have an ITIN, you can open an account using that instead, though you'll need to visit a branch in person and bring your ITIN documentation.
How long does it take to use my new savings account?
If you open online, your account is usually active within a few hours and you can transfer money the same day. If you open in a branch, the account is active when ready. Transfers from other banks take 1 to 3 business days to appear in your Chase account.
Do I need a checking account to open a Chase savings account?
No. You can open a savings account on its own. However, if you already have a Chase checking account, the process is faster because Chase has already verified your identity.
What's the difference between Chase's savings accounts?
Chase offers several savings products with different interest rates and minimum balance requirements. Their basic savings account has a low or no minimum, while their high-yield savings account requires a higher opening deposit but pays more interest. Check Chase.com to see current options and rates.
What if I make a mistake on my process?
If you catch the error before submitting, go back and correct it. If you've already submitted and realize there's an error, contact Chase customer service at 1-800-935-9935 and explain the mistake. They can usually correct straightforward errors like a misspelled name or wrong address without closing and reopening the account.