Chase branch hours vary by location, but most open at 9 a.m. and close between 5 and 6 p.m. on weekdays
Chase does not set a single closing time across all branches. A branch in a downtown office building might close at 5 p.m., while one in a shopping center stays open until 6 p.m. Some branches in high-traffic areas open on Saturday mornings; most do not open on Sunday. The only way to know your branch's actual hours is to look them up by address.
You can find your branch hours on Chase's website by entering your zip code, or by calling the branch directly. Google Maps also shows Chase branch hours when you search for the nearest location. If you are planning a visit for a specific transaction—depositing a check, getting a cashier's check, or speaking to a loan officer—it is worth confirming the hours the day before, because some branches adjust their schedule seasonally or for holidays.
Key Takeaways
- Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
- Saturday hours are common but not universal; Sunday hours are rare and limited to a small number of branches.
- The fastest way to check your specific branch's hours is the Chase website locator tool or a direct phone call.
- Holiday schedules and seasonal changes mean hours can shift, so confirm before making a trip for time-sensitive transactions.
How to find your branch's exact hours
Go to chase.com and use the branch locator tool. Enter your zip code or address, and the tool will show you every Chase branch near you with its hours listed for each day of the week. The hours shown are current as of that moment, so you are seeing what the branch actually observes, not a generic template.
If you prefer to call, the branch's phone number appears in the locator results. A staff member can confirm hours and tell you whether the branch is currently open, whether it is busy, and whether you need an appointment for your specific transaction. Some transactions—like opening a new account or discussing a mortgage—may require a scheduled appointment even during normal hours.
Weekday hours and what they mean for your schedule
Chase branches typically open at 9 a.m. on Monday through Friday. Closing time is usually 5 p.m. or 6 p.m., depending on the branch location and the day of the week. A branch might close at 5 p.m. on Tuesday but 6 p.m. on Thursday. These variations exist because Chase staffs branches based on foot traffic patterns in each neighborhood.
If you work a standard 9-to-5 job, you may not be able to visit during normal branch hours. Chase offers alternatives: you can deposit checks through their mobile app, transfer money online, and handle most account questions through phone banking or their website. For transactions that require in-person service, many branches stay open slightly later on one or two weekdays—check your branch's schedule to see which day works best.
Saturday and Sunday hours
Saturday hours are available at many Chase branches, but not all. Hours typically run from 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m. on Saturday. Branches in busy shopping areas or downtown locations are more likely to be open on Saturday than branches in quieter neighborhoods.
Chase branches are almost never open on Sunday. A very small number of locations in major metropolitan areas may have limited Sunday hours, but this is the exception. If you need banking services on Sunday, you will need to use ATMs, mobile banking, or online services.
What to do if your branch is closed
If you need to deposit a check and the branch is closed, use the Chase mobile app to deposit it remotely. You photograph the front and back of the check, and the funds are usually available within one business day. This works for personal checks and some business checks.
If you need cash and the branch is closed, find a Chase ATM. Chase has thousands of ATMs, and you can withdraw cash 24 hours a day. Use the branch locator tool or the Chase app to find the nearest ATM. If you need to speak to someone about an account issue, you can call Chase customer service at the number on the back of your debit card. Phone banking is available 24/7.
For transactions that require a teller or a banker—like getting a cashier's check, opening a new account, or discussing a loan—you will need to visit during branch hours or schedule an appointment. Some branches offer appointments outside normal hours, so call ahead and ask.
Holiday schedules and seasonal changes
Chase branches close on major federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On the day before or after a holiday, some branches may have reduced hours.
The branch locator tool on Chase's website shows holiday hours when they explore. If you are planning a banking trip around a holiday, check the locator a few days in advance. You can also call the branch directly to confirm whether it will be open.
Frequently Asked Questions
Can I do my banking outside of branch hours?
Yes. You can deposit checks through the mobile app, transfer money online, pay bills through your account, and withdraw cash from ATMs 24/7. For questions about your account, call customer service at the number on your debit card. For transactions that require a teller or banker, you will need to visit during branch hours or schedule an appointment.
Do all Chase branches have the same hours?
No. Hours vary by location and day of the week. A branch might open at 9 a.m. and close at 5 p.m. on Tuesday, but close at 6 p.m. on Thursday. Use the branch locator tool to see the exact hours for your location.
What if I need to visit on a Saturday?
Many Chase branches are open on Saturday from 9 a.m. to 1 or 2 p.m., but not all. Check your branch's hours using the locator tool. If your branch is not open Saturday, find the nearest one that is, or handle your transaction online or through the mobile app.
Is Chase open on Sunday?
Almost no Chase branches are open on Sunday. Use ATMs, mobile banking, or online services for Sunday banking needs. If you have an urgent account question, call customer service at the number on your debit card.
How do I schedule an appointment if I need to visit outside normal hours?
Call your branch directly and ask whether appointments are available outside normal hours. Some branches can accommodate this, but it depends on staffing and the type of transaction. The branch locator tool provides the phone number for your location.