Where to find your checking account number
Your Chase checking account number is printed on the bottom left of every check you receive. It appears after the routing number (which starts with 021) and before the check number on the far right. If you have checks, this is the fastest place to look.
If you don't have checks in front of you, you can find your account number in three other places: your Chase debit card, your online banking portal, or by calling Chase directly. Each method takes less than a minute.
Key Takeaways
- Your account number appears on the bottom left of any Chase check, between the routing number and the check number.
- Chase debit cards show your account number on the front of the card, usually below your name.
- You can log into Chase.com or the Chase mobile app and find your account number in the account details section.
- Calling Chase customer service at 1-800-935-9935 will connect you to someone who can read your account number aloud.
Using your Chase debit card
If you have your Chase debit card with you, look at the front of the card. Your account number is printed there, usually below your name and above the expiration date. The card number itself (the long 16-digit number) is different from your account number — make sure you're reading the shorter number below your name.
This method works whether your card is active or expired, as long as you can read the numbers clearly. If the numbers are worn or faded, try one of the other methods instead.
Logging into Chase online or mobile app
Open Chase.com in a web browser or launch the Chase mobile app on your phone. Sign in with your username and password. Once you're logged in, your account number appears on the main dashboard or account summary page — usually at the top of the screen or in a section labeled "Account Details" or "Account Information."
On the mobile app, you may need to tap on the specific checking account to see its full details. The account number will display prominently once you select that account. This method also works if you have multiple accounts with Chase, since each one has its own number.
Calling Chase customer service
Call Chase at 1-800-935-9935 and select the option for checking account information. You'll need to verify your identity by providing your Social Security number, date of birth, or other personal information. Once verified, a representative can read your account number to you over the phone.
This method is useful if you're having trouble accessing your online account or if you need to confirm your number while you're away from home. The call is free and typically takes fewer than five minutes.
Why you might need your account number
Your account number is required for direct deposit setup, wire transfers, automatic bill payments, and when you're setting up transfers between your own accounts at different banks. It's also needed if you're depositing a check remotely using the Chase mobile app or if you're giving payment instructions to an employer or creditor.
Your account number is safe to share with employers, payroll companies, and legitimate businesses you're paying. It's different from your online banking password and does not give someone access to your account on its own — they would also need your routing number and other verification to move money.
What to do if you can't find your account number
If none of the methods above work — for example, if you've lost your debit card, don't have checks, and can't access your online account — call Chase customer service at 1-800-935-9935. They can verify your identity and provide your account number when ready.
If you're locked out of your online account, you can reset your password on the Chase login page before calling. This often restores your access faster than waiting for a representative. If you've forgotten your username, Chase can help you recover it over the phone as well.
Frequently Asked Questions
Is my account number the same as my debit card number?
No. Your debit card number is the 16-digit number on the front of your card. Your account number is shorter and appears below your name on the card or on your checks. They are two different numbers.
Can I use my account number to transfer money between my own accounts?
Yes. When you're transferring money between your Chase checking account and another account you own at a different bank, you'll need your Chase account number and routing number. Chase's routing number is 021000021 for most locations.
What's the difference between my account number and my routing number?
Your routing number identifies which Chase branch or processing center handles your account — it's the same for all Chase customers in most regions. Your account number identifies your specific account. Both appear on your checks: the routing number comes first, then your account number.
Do I need my account number to use my debit card at a store?
No. You only need your debit card number, expiration date, and CVV (the three-digit code on the back) to make purchases online or over the phone. Your account number is used for banking transactions like direct deposit and bill payments, not for everyday card purchases.
Is it safe to text or email my account number?
Your account number alone cannot be used to withdraw money or access your account, so sharing it with a legitimate business is generally safe. However, avoid texting or emailing it to unknown numbers or unsecured email addresses. If Chase contacts you, they will never ask for your account number by text or email — they already have it on file.