Your account number appears in three places in the Chase mobile app, and the fastest route depends on which screen you're already on
Open the Chase app and tap Accounts at the bottom of the screen. Your account number shows directly under your account name — a 10-digit number for checking and savings accounts. If you're already viewing a specific account, swipe up from the account balance card to see the full account number displayed in the account details section. You can also find it on your debit card itself, printed below your name.
The account number is not the same as your routing number (which tells other banks where to send money) or your card number (which is on the front of your debit card). Chase uses the account number when you set up direct deposit, wire transfers, or give payment instructions to employers and other institutions.
Key Takeaways
- Your Chase account number appears under your account name in the Accounts tab of the mobile app.
- Swiping up on an individual account card reveals the full account number and routing number together.
- The account number is a 10-digit code specific to that account, separate from your debit card number.
- You can also find your account number on paper statements, in the app's settings, or by calling Chase customer service.
Finding the account number from the Accounts tab
When you open the Chase app, the Accounts tab is usually the default landing page. You'll see a list of all your Chase accounts — checking, savings, credit cards, loans, or investment accounts. Below each account name, Chase displays a partial account number or a label like "Checking" or "Savings." Tap on the account you need the number for.
Once you tap the account, the app shows your current balance and recent transactions. Look directly under the account name at the top of the screen — your full 10-digit account number appears there. This is the number you'll need for direct deposit, wire transfers, or any time another institution asks for your account number.
Viewing the account number by swiping up on the account card
From the Accounts tab, you can also swipe upward on any account card without tapping into it. This gesture reveals a details panel that shows your account number, routing number, and sometimes your account type. This method is faster if you just need to read or copy the number quickly without opening the full account view.
The routing number shown here is Chase's routing number for your region — it's the same for all Chase customers in your area and is used when someone sends you money via ACH transfer or direct deposit. Your account number is unique to your account and is what distinguishes your account from every other Chase account.
Finding the account number in account settings
If you can't locate the number in the main Accounts view, open the app menu (usually three horizontal lines in the top left or bottom right, depending on your phone). Navigate to Settings and look for an option labeled "Account Information" or "Account Details." This section lists all your accounts with their full numbers.
Some versions of the Chase app also allow you to search for account information through the Help section. Tap the question mark icon and search for "account number" — the app will direct you to the relevant screen or provide the information directly.
What to do if the account number doesn't appear
If you're not seeing the account number in the app, check that you're logged in with the correct credentials and that your account is fully set up. New accounts sometimes take a few hours to display all details in the mobile app. If the number still doesn't appear after several hours, try logging out and back in.
If the app continues to hide the account number, you have other options: call Chase customer service at the number on the back of your debit card, check a recent paper statement (the account number appears in the top right corner), or log into Chase.com on a web browser, where the account number is also visible in the Accounts section.
Using your account number safely
Your account number is safe to share with employers, payroll processors, and financial institutions that need it for direct deposit or transfers. Do not share it with people you don't trust or in unsecured messages. If you're setting up direct deposit, your employer will ask for your account number and routing number together — have both ready.
If you believe someone has your account number and may use it fraudulently, contact Chase when ready. You can freeze your account temporarily through the app or call the number on your debit card. Chase monitors accounts for unusual activity, but reporting suspected fraud yourself speeds up the process.
Frequently Asked Questions
Is my account number the same as my debit card number?
No. Your debit card number is the 16-digit number printed on the front of your card. Your account number is a 10-digit code specific to your checking or savings account. They are separate identifiers used for different purposes.
What's the difference between account number and routing number?
Your routing number tells other banks where to send money — it's the same for all Chase customers in your region. Your account number identifies your specific account within Chase. You need both together for direct deposit and incoming transfers.
Can I change my account number?
No. Your account number is permanent and tied to your account. If you close the account and open a new one, you'll receive a new account number. Chase does not reassign account numbers to other customers.
Why does the app sometimes show only a partial account number?
For security, the Accounts tab may display only the last four digits of your account number in the list view. Tap into the account or swipe up on the card to see the full number. This design reduces the risk if someone looks over your shoulder at your phone.
What if I need my account number but don't have the app?
You can find your account number on any paper statement Chase sent you, on the back of your debit card, or by logging into Chase.com on a computer. You can also call Chase customer service and provide your identity information — they'll read it to you over the phone.