Your account number appears in four places on a Chase statement or card
Your Chase account number is a 10-digit code that identifies your specific account. You will find it printed on paper statements, visible in the Chase mobile app, shown on your debit or credit card, and available through Chase customer service. The fastest route is usually your most recent statement or the app — both show it within seconds.
The account number is different from your routing number (which identifies Chase itself) and different from your card number (which is printed on the front of your card). You need the account number when setting up direct deposit, arranging wire transfers, or providing proof of account ownership to another institution.
Key Takeaways
- Your 10-digit account number appears on paper statements in the upper right corner and in the Chase app under account details.
- The account number is not the same as your card number, routing number, or login username.
- You can call Chase customer service at the number on the back of your card to confirm your account number without logging in.
- If you need the account number for direct deposit or a wire transfer, the Chase app is usually the fastest way to locate it.
Finding your account number on a paper statement
Open any Chase bank statement from the past few months. Look at the top right corner of the first page — you will see a line that reads "Account Number" followed by 10 digits. This is your account number. If you have multiple accounts with Chase (checking, savings, money market), each one has its own separate account number.
Paper statements arrive monthly by mail if you have not switched to electronic delivery. If you have already moved to online statements only, you can still view past statements through your Chase online account or by calling Chase.
Locating it in the Chase mobile app
Open the Chase mobile app and log in. Tap the account you want to view — the app shows checking, savings, and other accounts separately. Once you select an account, tap the three dots or "Details" button (the exact label varies by phone type). The account number will appear on the screen, usually near the top.
The app also shows your routing number on the same screen. If you are setting up direct deposit or a transfer from another bank, you will often need both numbers, so take a screenshot or write them down together.
Checking your debit or credit card
Look at the front of your Chase debit or credit card. The long number printed across the middle is your card number, not your account number — these are different. Your account number is not printed on the card itself. If you only have access to your card and need your account number, you will need to use the app, a statement, or call Chase.
This distinction matters because some forms ask specifically for your account number, and entering your card number instead will cause the request to fail or be rejected.
Calling Chase customer service
The phone number for Chase customer service is printed on the back of your debit or credit card. Call that number and tell the representative you need your account number. They will ask you to verify your identity — usually your Social Security number and date of birth — and then read your account number to you.
You do not need to log into your online account or have a statement in front of you to use this method. It works even if you have forgotten your password or cannot access the app. The call typically takes fewer than five minutes.
What to do if you cannot locate your account number
If you have no statements, cannot access the app, and do not want to call, you can visit a Chase branch in person. Bring a photo ID and ask a teller for your account number. They can print it for you or write it down on a piece of paper.
If you are trying to set up direct deposit for work or receive a government payment, your employer or the government agency can often help you locate your account number. They may have a form that walks you through finding it, or they may be able to look it up if you provide your routing number and the last four digits of your card.
Account number versus other Chase numbers you might need
| Number | What it is | Where to find it |
|---|---|---|
| Account number | 10 digits that identify your specific account | Statement, app, or by calling Chase |
| Routing number | 9 digits that identify Chase as a bank | Statement, app, or the back of your card |
| Card number | 16 digits printed on the front of your card | The front of your debit or credit card |
| Login username or ID | What you use to sign into Chase online or the app | Your own choice when you set up your account |
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number is the 16 digits on the front of your card. Your account number is a 10-digit code that identifies your bank account. They are separate numbers used for different purposes.
Can I find my account number without logging in?
Yes. Call the customer service number on the back of your card, visit a Chase branch with your ID, or check a paper statement. You do not need to log into the app or your online account.
Do I need my account number to transfer money between my own Chase accounts?
No. The Chase app and website let you transfer between your own accounts using the account names alone. You only need the account number when transferring to someone else's account or setting up a transfer from a different bank.
What if I have multiple Chase accounts?
Each account — checking, savings, money market — has its own 10-digit account number. The app shows each one separately. Make sure you are looking at the correct account before you copy down the number.
Is it safe to share my account number?
Your account number alone cannot be used to withdraw money or make purchases. You can safely share it with your employer for direct deposit, with the government for benefit payments, or with another bank for transfers. Never share your full card number, PIN, or password.