Your account number appears in three places inside the Chase app, and the fastest route depends on which account you're looking at

Open the Chase app and tap the account you need. On the account overview screen, look for a row of numbers below the account name — that's your account number. If you don't see it there, tap the three dots (menu icon) in the top right corner and select "Account Details" or "View Account Number." The number will display in full, though the app usually masks it with asterisks for security until you tap to reveal it.

If you have multiple accounts — checking, savings, credit card, investment — each one has its own account number. The app shows them separately, so you need to navigate to the specific account first before looking for its number.

Key Takeaways

  • Your account number displays on the main account screen in the Chase app, usually below the account name and balance.
  • If the number is hidden, tap the three-dot menu and select "Account Details" to reveal it in full.
  • Each account type (checking, savings, credit card) has its own separate account number.
  • You can also find your account number on paper statements, your debit card, or by calling Chase customer service at the number on the back of your card.

Finding the number on your account overview screen

When you open the Chase app and select an account, the overview screen shows your balance and recent transactions. Just above or below the balance, you'll see a string of numbers — usually 10 to 12 digits for checking or savings accounts. That's your account number. Some versions of the app display it in plain text; others show it partially masked (like 123456****) until you tap it.

The placement varies slightly depending on whether you're on a checking account, savings account, or credit card. For checking and savings, it's typically near the top. For credit cards, the account number may be labeled separately from your card number, since they're different things.

Using the Account Details menu when the number isn't visible

If you don't see the account number on the main screen, the app has hidden it for security. Tap the three-dot menu icon in the top right corner of the account screen. A dropdown menu will appear with several options. Look for "Account Details," "View Account Number," "Account Information," or similar wording — the exact label depends on your app version.

Tap that option and the full account number will display. You may need to confirm your identity (using your PIN, fingerprint, or Face ID) before the app shows it. This is normal security practice and protects your account if someone else has access to your phone.

The difference between your account number and card number

Your account number is tied to your actual bank account — the checking or savings account itself. Your card number is the 16-digit number on your debit or credit card. They are not the same, and you need the account number for things like setting up direct deposit, wire transfers, or automatic bill payments. You need the card number for purchases and online transactions.

The Chase app keeps these separate. If you're looking for your account number and you're seeing a 16-digit card number instead, you're in the wrong place. Navigate back to the account overview and look again, or use the Account Details menu.

Other ways to find your account number if the app isn't working

If the Chase app is down or you can't access it, your account number appears in several other places. Check a recent paper statement — it's printed in the top right corner or on the account summary page. Your debit card itself has your account number printed on it (usually below the card number). You can also log into Chase online through a web browser and find it the same way you would in the app.

If none of those options work, call the customer service number on the back of your Chase card. A representative can read your account number to you over the phone. Have your Social Security number and a form of ID ready, as they'll verify your identity before sharing account details.

Why Chase hides your account number by default

The app masks your account number to reduce the risk if someone gains temporary access to your phone. An account number alone isn't enough to drain your account — most transfers also require your login credentials or additional verification — but it's still sensitive information. Masking it is a reasonable security step, especially on a device you carry with you.

This is why the app requires you to tap or confirm your identity to see the full number. If you need your account number frequently, consider writing it down and storing it somewhere find, or taking a screenshot and storing it in a password manager rather than repeatedly unhiding it in the app.

Frequently Asked Questions

Is my account number the same as my routing number?

No. Your routing number identifies Chase as your bank (it's the same for all Chase customers in your region). Your account number identifies your specific account within Chase. You need both for direct deposits and wire transfers. The Chase app shows your account number, but you'll need to look up your routing number separately — it's usually on your checks or available through Chase customer service.

Can I use my account number to make online purchases?

No. Online purchases require your card number (the 16-digit number on your debit or credit card), not your account number. Your account number is for bank-to-bank transfers, bill payments, and direct deposits. Using your account number for purchases would be a sign of fraud.

What if I see multiple account numbers in the app?

Each account you hold at Chase has its own account number. If you have a checking account, a savings account, and a credit card, that's three separate account numbers. Make sure you're looking at the right account before copying down the number, especially if you're setting up a transfer or payment.

Do I need to memorize my account number?

No. Write it down, take a screenshot, or store it in a password manager. You don't need to memorize it, and you shouldn't share it with anyone except your employer (for direct deposit) or a business you're paying (for bill payments). Chase will never ask you for your account number via email or text.