Your Chase account number is printed on the bottom left of your checks, visible in the Chase mobile app under account details, and available by calling Chase customer service at 1–800–935–9935.
You do not need to visit a branch or wait for mail. The fastest route depends on what you need the number for and whether you have your checkbook or phone nearby. If you are setting up a direct deposit or wire transfer, the app is usually fastest. If you need it right now and do not have access to your phone, a check is the most reliable backup.
The account number itself is always the same for a given account, so once you find it, you can write it down and keep it somewhere safe. Chase does not change your account number unless you close and reopen the account.
Key Takeaways
- Your account number appears on the bottom left of any Chase check, printed between the routing number and the check number.
- The Chase mobile app shows your account number under account details or account information, accessible without calling or visiting a branch.
- Calling Chase customer service at 1–800–935–9935 will connect you to a representative who can read your account number aloud within minutes.
- Online banking at chase.com displays your account number in the account summary or details section once you log in.
- Your account number stays the same for the life of the account unless you close it and open a new one.
Finding Your Account Number on a Check
The bottom of any Chase check displays three numbers in sequence: the routing number (9 digits), your account number (typically 10 to 12 digits), and the check number. Your account number is the middle set of digits. This method works whether you have a current checkbook or an old one from years ago, because the account number does not change.
If you have misplaced all your checks, this route is closed to you, but the other methods below will get you the number in minutes. Do not order new checks just to find your account number.
Checking the Chase Mobile App
Open the Chase mobile app and log in with your username and password. Tap on the account you need the number for. Look for a link or button labeled "Account Details," "Account Information," or "Account Settings." Your account number will appear on that screen, usually near the top.
Some versions of the app display the account number directly on the account summary screen without requiring an extra tap. If you do not see it when ready, scroll down or look for a menu icon (three horizontal lines) that opens additional account options. The number is always there once you are logged in and viewing your specific account.
Logging Into Chase Online Banking
Go to chase.com and log in with your username and password. Once you are on your dashboard, select the account you need the number for. Your account number will appear in the account summary section, usually displayed prominently near your account balance and recent transactions.
If you do not see it on the main account page, look for a link that says "Account Details" or "More Information." Some accounts display the number only when you click into that section. The online version of your account shows the same information as the mobile app, so use whichever is more convenient.
Calling Chase Customer Service
Call 1–800–935–9935 and follow the prompts to speak with a representative. Have your Social Security number or the phone number associated with your account ready. The representative will verify your identity and then read your account number aloud. This call typically takes five to ten minutes from start to finish.
Chase customer service is available 24 hours a day, 7 days a week. If you are calling from outside the United States, you can find the international number on the back of your Chase debit or credit card. You do not need to be a customer service member or have any special status to request this information—it is a standard request.
Visiting a Chase Branch in Person
If you prefer to speak with someone face-to-face, you can walk into any Chase branch with a valid ID and ask a teller for your account number. They will look it up in their system and provide it to you on the spot. This method is useful if you are already at a branch for another reason, but it is slower than the phone, app, or online options if that is your only goal.
Branch hours vary by location, so check the Chase website or call ahead if you want to confirm they are open. You do not need an appointment for this request.
What to Do If You Cannot Find Your Account Number
If you have lost access to your phone, do not have checks, and cannot reach customer service by phone, you can still retrieve your account number by logging into chase.com from any computer with internet access. You will need your username and password. If you have forgotten those, Chase offers a password reset option on the login page.
If you have forgotten your username and password and do not have access to the email or phone number associated with your account, you will need to visit a branch in person with a valid ID. A teller can help you regain access to your online account or provide your account number directly.
Frequently Asked Questions
Is my account number the same as my routing number?
No. Your routing number identifies Chase as your bank and is the same for all Chase customers in your region. Your account number is unique to your specific account. Both appear on the bottom of your checks, with the routing number first and your account number second.
Can I find my account number on my debit card?
No. Your debit card displays your card number, expiration date, and CVV, but not your bank account number. The account number is separate and appears only on checks, in the app, online, or through customer service.
Will my account number change if I change my password?
No. Your account number is permanent and tied to the account itself, not to your login credentials. Changing your password, username, or contact information does not affect your account number.
What if I have multiple Chase accounts?
Each account has its own unique account number. When you log into the app or online banking, select the specific account you need the number for, and that account's number will display. If you call customer service, tell the representative which account you need the number for, and they will provide it.
Do I need to memorize my account number?
No. Write it down and store it somewhere safe, or take a screenshot of it in the app. You do not need to memorize it, and you can retrieve it anytime using the methods above.