Your account number is in the Accounts tab, but the exact location depends on which view you're using

Open the Chase mobile app and tap Accounts at the bottom of the screen. You'll see a list of your accounts. Tap the account you need the number for, then look for the account number displayed near the top of that account's details page — usually right below the account name or balance. On some phones it appears as a full 10 or 12-digit number; on others it's partially masked with asterisks for security.

If you don't see it on the first screen, scroll down. Chase sometimes places the account number below recent transactions or in a separate "Account Details" section. The exact layout varies depending on your phone's screen size and which version of the app you have installed.

Key Takeaways

  • Your account number appears in the Accounts tab after you select the specific account you need it for.
  • The number may be fully visible or partially hidden with asterisks, depending on your app version and device.
  • Scrolling down on the account details page often reveals the account number if it's not when ready visible.
  • You can also find your account number on paper statements, your debit card, or by calling Chase customer service at the number on the back of your card.

What the account number looks like

Chase checking and savings account numbers are typically 10 digits long. They appear as a continuous string of numbers with no dashes or spaces in the app, though some statements or documents may format them differently. The account number is different from your routing number (which is 9 digits and identifies Chase as your bank) and different from your card number (which is 16 digits for a debit card).

If you see a number that's shorter or longer than 10 digits, you may be looking at a different identifier. Double-check by comparing it to a recent paper statement or by contacting Chase directly.

Why the number might be hidden

Chase masks account numbers in the app as a security measure, especially if you're using a shared device or if your phone's security settings allow other apps to take screenshots. When the number is partially hidden, you'll see something like "****5678" — the last four digits visible, the rest replaced with asterisks.

If you need the full number and it's hidden, you have two options: tap and hold on the masked number (some app versions allow you to reveal it this way), or use one of the other methods listed below.

Other ways to find your account number without the app

If the app isn't working or you don't have it installed, your account number is printed on the bottom left of your checks, on your monthly paper statement, or on the back of your debit card (usually below the card number). You can also call the customer service number on the back of your Chase debit card or visit a Chase branch in person with your ID.

If you need the number urgently and none of these options are available, Chase's website (chase.com) also displays your account number when you log in — look in the same Accounts section as the app.

What to do if you still can't find it

If you've checked the Accounts tab, scrolled through the account details, and the number is still not visible, your app may need an update. Close the app completely, go to your phone's app store (Apple App Store or Google Play), search for Chase, and install any available updates. Then open the app again and repeat the steps above.

If updating doesn't help, or if you see an error message, contact Chase customer service. The phone number is on the back of your debit card. They can confirm your account number over the phone after verifying your identity, and they can also troubleshoot why the app isn't displaying it.

Keeping your account number safe

Once you have your account number, be cautious about where you share it. You'll need it for direct deposits, wire transfers, and setting up automatic payments. Only provide it to people and organizations you trust — your employer, your bank, a utility company you're paying, or a financial institution you're transferring money to.

Never share your account number in response to an unsolicited email, text, or phone call, even if the message appears to come from Chase. Chase will never ask for your account number via email or text. If you're unsure whether a request is legitimate, hang up and call the number on the back of your card to verify.

Frequently Asked Questions

Why does my account number look different on the app than on my statement?

It shouldn't be different — the number itself is the same. The app may display it without dashes or spaces, while your statement might format it as "1234-567890" or in another way. If the digits themselves don't match, contact Chase to confirm you're looking at the right account.

Can I copy my account number directly from the app?

Yes. Tap and hold on the account number until a menu appears, then select "Copy." You can then paste it into an email, form, or document. This works whether the number is fully visible or partially masked.

Is my account number the same as my routing number?

No. Your routing number is 9 digits and identifies Chase Bank as your financial institution. Your account number is 10 digits and identifies your specific account. You need both for wire transfers and direct deposits. Chase's routing number is 021000021 for most accounts, but confirm this with Chase if you're unsure.

What if I have multiple Chase accounts?

Each account has its own unique account number. In the Accounts tab, select the specific account you need the number for, and that account's number will display. Make sure you're looking at the right one before you share it or use it for a transaction.