Your Chase credit card account number is on your physical card, your monthly statement, and in the Chase mobile app or website
The quickest place to look is your credit card itself. The account number is the long string of digits printed on the front of the card, usually in the center. If you don't have the card in front of you, you can find the same number on your most recent paper statement, in the "Account Number" field near the top. If you bank online or use the Chase app, you can also log in and view your account number there — it appears on your account overview page.
Each of these places shows the same number. You don't need to call Chase or visit a branch to find it. The account number is not secret; it's printed where you can see it because you'll need it to make payments, dispute charges, or give information to merchants.
Key Takeaways
- Your Chase credit card account number is the long series of digits printed on the front of your physical card.
- You can also find your account number on your monthly paper statement or by logging into your Chase online account.
- The account number is the same everywhere — on the card, the statement, and online.
- You do not need to contact Chase to locate your account number; it is printed for your use.
Finding the number on your physical card
Look at the front of your Chase credit card. The account number is the longest string of numbers on the card, usually 16 digits for most Chase cards. It sits in the center of the card, below the cardholder's name. The number is embossed (raised) so it can be read by older card readers, though most modern transactions don't use this feature.
If your card is damaged, worn, or you've lost it, the number won't be visible. In that case, move to one of the other methods below. You can still access your account number without the physical card.
Checking your monthly statement
Your paper statement — the one Chase mails to you each month — lists your account number near the top of the page. Look for a line that says "Account Number" or "Your Account Number." The number appears there in full, so you can write it down or photograph it if needed.
If you've switched to paperless statements, you can still view your statement online through your Chase account. Log in, go to your statements section, and open the most recent one. The account number is in the same location on the digital version.
Logging into your Chase online account or mobile app
Go to Chase.com or open the Chase mobile app on your phone. Log in with your username and password. Once you're in, your account overview page will display your account number. On the website, it typically appears on the main dashboard or in an "Account Details" section. In the mobile app, you may need to tap on the specific credit card to see the full account number.
Some versions of the app show only the last four digits of your account number for security. If you need the full number and the app only shows the last four, use the website instead — it usually displays the complete number.
What to do if you can't find your account number
If none of these methods work — for example, if you've lost your card, don't have a statement, and can't remember your online password — you can call Chase customer service. The number is on the back of your card if you have it, or you can search online for "Chase customer service phone number." When you call, have your Social Security number and other identifying information ready. They will verify your identity and provide your account number.
You can also visit a Chase branch in person. Bring a government-issued ID, and a banker can look up your account number for you.
Why you might need your account number
Your account number is used for several common tasks. You'll need it to set up automatic payments from your bank account, to dispute a charge with Chase, to authorize a payment over the phone, or to provide to a merchant who needs it for a transaction. Some companies also ask for your account number when you're setting up a payment plan or registering for an online account with them.
Your account number is different from your routing number (which identifies Chase as your bank) and your card number (which is the same as your account number on a credit card, but different on a debit card). If someone asks you for your "account number," they're asking for the number on your card or statement.
Keeping your account number safe
Your account number is not as sensitive as your PIN or your full card details with expiration date, but you should still treat it with reasonable care. Don't share it with people you don't trust, and don't write it down and leave it lying around. When you give it over the phone, make sure you're calling a number you know is legitimate — not a number from an unsolicited email or text.
If you believe someone has your account number and may use it fraudulently, contact Chase right away. They can monitor your account and issue you a new card if needed.
Frequently Asked Questions
Is my account number the same as my card number?
On a Chase credit card, yes — they are the same 16-digit number. On a Chase debit card, the account number and card number may be different. Check your statement or call Chase if you're unsure which number you need.
Can I see my account number if I only have the last four digits?
Yes. Log into Chase.com on a computer (not the mobile app), and your account overview will show the full number. If you don't have online access, call Chase customer service or visit a branch with your ID.
What if I have multiple Chase credit cards?
Each card has its own account number. If you need the number for a specific card, look at that card itself, or log into your Chase account and select that card from your list to see its number.
Do I need my account number to make a payment online?
No. When you log into your Chase account online or through the app, you don't need to enter your account number — you're already logged in. You only need your account number if you're paying from a different bank's website or over the phone.