Where to find your account number in Chase online banking

Your Chase checking account number appears in several places in your online account. The fastest route is to log into Chase.com, go to your checking account, and look at the account overview page — your account number is listed right there, usually near the top under your account name. You can also find it on any check you have written, printed on the bottom left side of the check in the standard banking format.

If you do not have checks handy and want to see the number without logging in, you can call Chase customer service at the number on the back of your debit card. A representative can read your account number to you over the phone after verifying your identity. This takes a few minutes but requires no computer access.

Key Takeaways

  • Your Chase checking account number shows on the account overview page when you log into Chase.com under your checking account.
  • The account number also appears on the bottom left of any checks you have written, in the standard banking check format.
  • You can call the customer service number on the back of your Chase debit card to have a representative read your account number to you.
  • Your account number is different from your routing number — the routing number is also on your checks but identifies Chase as the bank, not your specific account.

Logging into Chase.com to view your account number

Start by going to Chase.com and entering your username and password. Once you are logged in, you will see a dashboard showing your accounts. Click on the checking account you want — if you have more than one, make sure you select the correct one. The account overview page that opens will display your account number prominently, usually in a section labeled "Account Details" or near the top of the page next to your account name.

If you have not set up online banking yet, you can register at Chase.com by clicking "Enroll Now" and following the steps. You will need your Chase debit card and Social Security number to set up your account. Once registered, you can view your account number anytime you log in.

Understanding the difference between account number and routing number

Your account number and routing number are two separate pieces of information, and it matters which one you use. Your account number identifies your specific checking account at Chase. Your routing number identifies Chase as the bank. Both appear on your checks, but in different places.

On a check, the routing number is the first set of numbers on the bottom left (usually nine digits). Your account number comes next, also on the bottom left. When you set up direct deposit or a wire transfer, you will need both numbers. If you give someone only your account number without the routing number, they will not be able to send money to your account. Chase's routing number varies slightly by region, so if you need it, the easiest way is to look at a check or call customer service.

Finding your account number on a paper check

If you have a checkbook, your account number is printed on every check. Look at the bottom left of the check. You will see three groups of numbers separated by colons or special symbols. The first group is your routing number (nine digits). The second group is your account number (usually ten to twelve digits). The third group is the check number.

The account number on your check is the same number that appears in your online banking account. You can write it down or take a photo of a check to have the number available when you need it. This method works even if you cannot access the internet or do not have your debit card with you.

Using your account number for direct deposit and transfers

Once you have your account number, you can use it to set up direct deposit from an employer or to receive transfers from other people. When your employer or another bank asks for your account number, provide the full number from your check or online banking — do not leave out any digits. You will also need to provide Chase's routing number, which you can find on your check or by calling customer service.

If you are setting up a transfer within Chase (moving money between your own accounts), you may only need your account number. If you are transferring money from another bank to your Chase account, you will definitely need both your account number and Chase's routing number. Double-check both numbers before submitting, because a mistake in either one can send the money to the wrong place.

What to do if you cannot find your account number

If you have lost your checks, cannot log into online banking, and do not have your debit card, call Chase customer service at 1-800-935-9935. Have your Social Security number and a form of identification ready. A representative will verify your identity and read your account number to you. This call is free and usually takes less than five minutes.

You can also visit a Chase branch in person with a photo ID, and a banker can write down your account number for you. If you need the number urgently, the phone call is usually faster than waiting for a branch appointment. Keep your account number in a safe place once you have it — you will need it regularly for direct deposit, bill payments, and transfers.

Frequently Asked Questions

Is my account number the same as my card number?

No. Your debit card number is different from your account number. The card number is printed on the front of your card and is used for purchases and ATM withdrawals. Your account number is used for direct deposits, wire transfers, and bill payments. You can find your account number on your checks or in online banking.

Can I change my Chase account number?

No, you cannot change your account number. It is assigned to your account when you open it and stays the same for the life of the account. If you close the account and open a new one, you will receive a new account number.

Is it safe to share my account number?

Your account number is safe to share with people or organizations you trust, such as your employer (for direct deposit) or your bank (for transfers). However, do not share it with people you do not know or on unsecured websites. Someone with your account number and routing number can send money to your account, but they cannot withdraw money without additional access.

What is Chase's routing number?

Chase's routing number depends on which state your account is in. The most common routing number is 021000021, but it varies by region. The easiest way to find your specific routing number is to look at the bottom left of one of your checks or call Chase customer service.