Where to find your account number in the Chase app

Open the Chase mobile app and tap the checking account you want to look at. At the top of the screen, you will see your account name and a row of numbers below it — that row is your account number. It is usually 10 digits long. You can also tap the three dots or menu icon near the account name to see more details, and your account number will appear there as well.

The account number stays the same for the life of your account. You will need it to set up direct deposit, wire money, or give to someone who needs to send you a payment. Chase also prints it on the bottom left of every check you order, so if you have a checkbook nearby, you can find it there too.

Key Takeaways

  • Your checking account number appears at the top of your account screen in the Chase app, displayed as a row of digits below your account name.
  • The account number is 10 digits and remains the same throughout the life of your account.
  • You can also find your account number by tapping the menu icon next to your account name for additional account details.
  • Your account number is printed on the bottom left of your checks and on your monthly statements.
  • You will need your account number to set up direct deposit, receive wire transfers, or provide banking information to employers or other organizations.

Why you might need your account number

Your account number is different from your routing number, and both are often needed together. Your routing number tells a bank where to send money — it is the same for all Chase customers in your region. Your account number tells that bank which of your accounts to deposit it into.

Common reasons you will need your account number include setting up direct deposit for a paycheck, receiving a wire transfer, or giving your banking details to a creditor or government agency. Some employers or services ask for both numbers together, usually written as "routing number / account number." If you are starting a new job, your human resources department will ask for these numbers before your first paycheck can be deposited.

Other places to find your account number

If you cannot access the app, your account number appears on your monthly statement. Chase sends statements by mail or email, depending on what you chose when you opened the account. Look at the top right corner of the statement — your account number is listed there.

You can also call Chase customer service at the number on the back of your debit card. A representative can read your account number to you over the phone. If you have checks, the account number is printed on the bottom left of each check, next to your routing number. The routing number for Chase is typically 021000021, though this can vary slightly by region.

Protecting your account number

Your account number is not a secret like your password or PIN, but you should still be careful about who you give it to. Legitimate businesses — your employer, your bank, the Social Security Administration — will ask for it directly and have a reason to need it.

Do not share your account number in response to an unsolicited email or text message, even if it appears to come from Chase. Chase will never ask for sensitive information by email or text. If you are unsure whether a request is real, hang up and call the number on the back of your debit card to verify.

What to do if you cannot see your account number

If the account number does not appear on your account screen, your app may need an update. Close the app completely and open your phone's app store — either Google Play or the Apple App Store — and check for a Chase app update. Install any available updates and try again.

If updating does not help, try logging out and logging back in. Go to your account settings, find the sign-out option, and sign out completely. Then open the app fresh and sign in again with your username and password. This often fixes display problems. If you still cannot see your account number after these steps, call Chase customer service for help.

Frequently Asked Questions

Is my account number the same as my card number?

No. Your card number is the 16 digits on the front of your debit card. Your account number is a separate 10-digit number that identifies your checking account. You need the account number for transfers and direct deposit, not for card purchases.

Can I change my account number?

No, your account number does not change. It is assigned when you open the account and stays the same for as long as you keep that account open. If you close the account and open a new one, you will receive a new account number.

What is the routing number and how is it different?

Your routing number identifies which Chase branch or processing center handles your account. It is the same for all Chase customers in your region. Your account number identifies your specific account. Both are needed together for direct deposits and wire transfers.

Do I need both my account number and routing number for direct deposit?

Yes. Your employer will ask for both numbers. The routing number tells their bank where to send the money, and the account number tells Chase which account to deposit it into. You can find both in the Chase app or on your statement.