Your Chase routing number is a nine-digit code that identifies your specific branch and account type
Chase uses different routing numbers depending on which state you bank in and what type of account you have. The routing number tells other banks and payment systems where to send money when you receive a transfer, direct deposit, or wire. You will need it to set up direct deposit with your employer, arrange automatic bill payments, or receive money from another bank.
The fastest way to find your routing number is to look at the bottom left corner of any check from your Chase account. The first nine digits printed there are your routing number. If you do not have checks available, you can find it through your Chase online account, by calling Chase customer service, or by visiting a Chase branch in person.
Key Takeaways
- Your routing number appears on the bottom left of your checks as the first nine-digit sequence.
- Chase routing numbers vary by state and account type, so the number for your account may differ from someone else's.
- You can view your routing number in the Chase mobile app or online banking portal under account details.
- Calling Chase at 1-800-935-9935 will connect you to a representative who can confirm your routing number in under five minutes.
Finding your routing number on a check
The easiest method is to look at any check linked to your Chase account. At the bottom of the check, you will see three groups of numbers separated by vertical lines. The first group of nine digits is your routing number. The second group is your account number, and the third is the check number.
This works only if you have ordered checks from Chase. If you have a newer account or have not requested checks, this option will not be available to you. In that case, move to one of the other methods below.
Checking your Chase online account or mobile app
Log into your Chase account at chase.com or open the Chase mobile app on your phone. Navigate to the account details or account information section—the exact location varies slightly depending on whether you use the website or app, but it is usually under "Account" or "Settings."
Look for a section labeled "Routing Number," "Account Details," or "Direct Deposit Information." Chase displays your routing number here along with your full account number. Write down or screenshot the routing number before you close the app, since you may need it when ready for a form or payment setup.
Calling Chase customer service
Call Chase at 1-800-935-9935 and tell the representative you need your routing number. Have your account number or the phone number associated with your account ready. The representative will confirm your routing number over the phone and can also tell you whether your account uses a different routing number for wire transfers versus ACH transfers (most do).
Wait times are usually shortest on weekday mornings before 10 a.m. Eastern time. If you call during business hours, you should reach someone within a few minutes. Chase customer service is available Monday through Friday, 8 a.m. to 10 p.m. Eastern, and Saturday and Sunday, 9 a.m. to 5 p.m. Eastern.
Visiting a Chase branch in person
Walk into any Chase branch with a photo ID and ask a teller for your routing number. They can print it for you or write it on a piece of paper. This method works well if you are already at the branch for another reason, but it is slower than calling or checking online if you need the number right away.
Bring your ID and either your account number or a debit card linked to the account. The teller will look up your account and provide the routing number within a minute or two.
Understanding why Chase has multiple routing numbers
Chase operates branches across the United States, and each state has its own routing number. If you opened your account in New York, your routing number will be different from someone who opened an account in California, even if you both bank at Chase. Additionally, Chase may use one routing number for ACH transfers (direct deposits and bill payments) and a different one for wire transfers.
When you are setting up a payment or transfer, the form will usually specify which type of routing number it needs. If you are unsure, use the routing number from your checks or your online account—that is the primary one for your account. If the payment fails, the receiving institution will tell you which routing number to use instead.
What to do if you cannot find your routing number
If none of the above methods work, call Chase at 1-800-935-9935 and explain that you need your routing number but cannot locate it through your account or checks. Have your account number ready. A representative can confirm it when ready and may also send you a letter with your account details if you request one.
Do not guess or use a routing number you find online without confirming it with Chase first. Using the wrong routing number will cause a transfer to fail or go to the wrong account, and it can delay your direct deposit or bill payment by several days while the error is corrected.
Frequently Asked Questions
Is my Chase routing number the same as my account number?
No. Your routing number identifies your Chase branch and account type. Your account number identifies your specific account within that branch. Both appear on your checks, but they are different nine-digit sequences. You need both for direct deposits and wire transfers.
Can I use the same routing number for wire transfers and ACH payments?
Chase may use different routing numbers for wire transfers and ACH transfers. Check your account details or ask a representative which routing number applies to the type of transfer you are making. Using the wrong one will cause the transfer to fail.
What if I set up direct deposit with the wrong routing number?
Contact your employer's payroll department when ready and provide the correct routing number. They can update your direct deposit information, but the change may not take effect until your next pay cycle. Ask them to confirm the update before your next scheduled deposit date.
Do I need my routing number to transfer money between my own Chase accounts?
No. If you are transferring money between two accounts you own at Chase, you can do this through your online account or mobile app without a routing number. You only need a routing number when transferring money to or from an account at a different bank.
Is it safe to share my routing number?
Yes. Your routing number is not sensitive information—it is printed on every check you write and is public. You need to share it with your employer for direct deposit and with other institutions to receive transfers. Your account number and PIN are what you should keep private.