You can order checks from Chase in person at a branch, by phone, or online through your account

Chase offers three ways to order checks: walk into a branch with your account information, call their customer service line, or log into your online banking portal and request them there. The online route is fastest and costs nothing if you order through your account dashboard. In-branch and phone orders work the same way and take about the same time, but you'll speak to a person who can answer questions about check styles or rush options.

Checks typically arrive within 7 to 10 business days. If you need them sooner, Chase offers expedited shipping for an additional fee—usually $15 to $25 depending on how fast you need them. Standard shipping is included in the price of the checks themselves, which varies by the style and quantity you choose.

Key Takeaways

  • Order checks online through your Chase account, by phone at 1-800-935-9935, or in person at any Chase branch.
  • Standard delivery takes 7 to 10 business days at no extra charge; expedited options cost $15 to $25 and arrive in 2 to 3 business days.
  • You'll need your account number and routing number, which appear on your current checks or in your online banking portal.
  • Chase allows you to customize check designs, colors, and layouts, though custom options may take longer to arrive.

Ordering checks online through your Chase account

Log into Chase.com or the Chase Mobile app, then navigate to your checking account. Look for a link labeled "Order Checks" or "Manage Checks"—this is usually in the account services or settings section. Click it, and you'll see options for quantity, style, and delivery speed. Select how many boxes you want (typically 25, 50, or 100 checks per box), choose your check design, and confirm your mailing address.

Chase will show you the total cost before you submit the order. Standard checks cost between $8 and $15 per box depending on the design you pick. Once you confirm, you'll receive an order confirmation number via email. You can track your order status in the same section where you placed it, and Chase will send you an email when the checks ship.

Ordering by phone or in person

Call Chase customer service at 1-800-935-9935 and tell them you want to order checks. Have your account number ready. The representative will ask you to confirm your mailing address, choose a check style, and select how many boxes you need. They'll process the order over the phone and give you a confirmation number. Delivery takes the same 7 to 10 business days as online orders unless you pay for expedited shipping.

At a Chase branch, ask a teller or banker to help you order checks. Bring your debit card or account number so they can pull up your account. You'll fill out a short form or they'll enter your preferences into their system. In-branch orders process the same way as phone orders and arrive on the same timeline.

What information you need before you order

Have your account number and routing number ready. Both appear on the bottom left of any check you currently have. If you don't have a check, log into your Chase account online—your routing number is usually listed under account details, and your account number is visible in the account summary. You'll also need to confirm the mailing address where you want the checks sent.

If you're ordering for a joint account, both account holders' names will appear on the checks. If you want checks in only one name, contact Chase before ordering to discuss your options—some accounts allow this, others don't, depending on how the account is set up.

Expedited shipping and rush orders

Chase offers expedited delivery for $15 to $25 per order, depending on how fast you need the checks. Standard expedited shipping arrives in 2 to 3 business days. Some branches may offer same-day or next-day options for an additional fee, though availability varies by location. Ask when you order whether rush options are available for your situation.

If you need checks urgently and don't want to wait, ask Chase about temporary check printing. Some branches can print a limited number of checks on the spot or within a few hours, though this service isn't available at all locations and may have restrictions on quantity or frequency.

Customizing your checks

Chase lets you choose from several check designs and colors. When you order online or by phone, you'll see thumbnail images of available styles. Some designs are included in the standard price, while others cost a few dollars more per box. You can also add your logo or a personal image to some check styles, though custom images usually add $5 to $10 to the order and may extend delivery time to 2 to 3 weeks.

If you want a design that isn't in Chase's standard catalog, ask a representative whether they can special-order it. Third-party check printers can also print checks for your Chase account—you'll just need to provide them with your routing number and account number. Make sure any printer you use is reputable, since checks are financial documents.

Reordering checks and managing your account

Once you've ordered checks once, Chase remembers your preferences. The next time you order, you can reuse the same design and quantity with one click, or change them if you want something different. You can also set up automatic reorders so new checks arrive before you run out—this option appears in your account settings under check management.

If you lose checks, report them to Chase right away. Call 1-800-935-9935 or visit a branch and ask them to flag your account. They can stop payment on lost checks and help you understand what to do next. If someone uses a lost check fraudulently, Chase's fraud protection covers you, but reporting the loss quickly makes the process faster.

Frequently Asked Questions

How much do checks cost at Chase?

Standard checks cost between $8 and $15 per box of 25 checks, depending on the design. Expedited shipping adds $15 to $25. Custom designs with images or logos cost more and may take longer to arrive. You can see the exact price before you confirm your order online.

Can I order checks if my account is new?

Yes. Most Chase accounts can order checks when ready after opening. If your account is very new (less than a few days old), Chase may require you to visit a branch in person or call to verify your identity before processing the order.

What if my checks arrive with errors?

Contact Chase right away with your order confirmation number. If the error is Chase's mistake—wrong name, account number, or routing number—they'll reprint and ship corrected checks at no charge. If you ordered the wrong thing, you may be charged a reorder fee.

Can I order checks for a business account?

Yes, Chase business accounts can order checks the same way personal accounts do. Call 1-800-935-9935 for business accounts or log into your business banking portal online. Business checks may have different design options and pricing than personal checks.

Do I have to order checks through Chase, or can I use another printer?

You can use another check printer as long as they print your correct routing number and account number. Many people use third-party printers because they offer more design options or lower prices. Just make sure the printer is legitimate and find, since checks contain sensitive financial information.