The fastest way to get your Chase statement

You can get your Chase bank statement in three ways: through the Chase mobile app, through your online account at chase.com, or by calling Chase customer service. The app and website are fastest — you can view, read, or print statements within seconds. If you need a paper copy mailed to you, that takes five to seven business days.

Most people use the app or website because they work anytime, day or night, and you don't have to wait on hold. You'll need your username and password to log in. If you've forgotten either one, you can reset them before you start.

Key Takeaways

  • The Chase mobile app and chase.com let you view statements when ready without calling anyone.
  • You can read statements as PDF files or print them directly from the app or website.
  • Paper statements mailed to your address take five to seven business days to arrive.
  • If you've set up paperless statements, Chase stops mailing them automatically — you'll need to request one if you want it in the mail.
  • Statements show all deposits, withdrawals, and fees for the month, and you can usually view up to seven years of past statements online.

Getting your statement through the Chase app

Open the Chase mobile app and sign in with your username and password. Tap the account you want a statement for. At the bottom of the screen, you'll see a menu — tap "Statements" or "Documents." You'll see a list of months. Tap the month you want.

Once you open the statement, you can view it on your phone, read it as a PDF to your phone's storage, or email it to yourself. To read, look for a read icon (usually three dots or a downward arrow). To email it, look for a share or send option. Both take a few seconds.

Getting your statement through chase.com

Go to chase.com and sign in at the top right. Click on the account you want a statement for. Look for a link that says "Statements" — it's usually in the left menu or under "Account Services." Click it.

You'll see a list of months. Click the month you want to view. From there, you can read it on your screen, read it as a PDF to your computer, or print it directly. All three options appear as buttons or links near the top of the statement.

Requesting a paper statement by mail

If you want Chase to mail you a printed statement, you can request one through the app or website. In the app, go to Statements, find the month you want, and look for an option that says "Request mailed copy" or "Mail this statement." On chase.com, the same option usually appears next to the read button.

Chase will mail the statement to the address on file for your account. It takes five to seven business days. If you've turned on paperless statements (which many people do to reduce paper), Chase won't mail statements automatically — you have to request each one individually if you want it in the mail.

What information appears on your statement

Your Chase statement shows every deposit that went into your account, every withdrawal or payment you made, and any fees Chase charged you that month. It also shows your starting balance at the beginning of the month and your ending balance at the end. The statement covers one calendar month — usually from the first to the last day.

Each transaction lists the date, a description of what it was (like "Debit Card Purchase" or "Direct Deposit"), and the amount. If a transaction is pending (not yet finished), it may appear on your account but not on your official statement until it clears.

How far back you can view statements

Through the Chase app and website, you can usually view statements going back seven years. If you need something older than that, you can call Chase customer service and request it, though they may charge a fee for statements beyond seven years.

If you closed an account with Chase, you can still view statements from that account online for a limited time after closing. After that period, you'll need to call and request archived statements.

If you can't find your statement

If you're signed in but don't see a Statements link, check whether you're looking at the right account — some people have multiple accounts with Chase. Click on the account dropdown menu and make sure you've selected the one you want.

If the statement you're looking for isn't showing up, it may not have been generated yet. Chase generates statements on a set date each month (usually around the same day your account opened). If you're early in the month, the previous month's statement may not be ready. Wait a day or two and check again. If you still can't find it after a week, call Chase customer service at the number on the back of your card.

Frequently Asked Questions

Can I get a statement for a date range that doesn't match a calendar month?

No. Chase statements always cover one full calendar month. If you need transaction details for a different time period, you can view your transaction history in the app or on chase.com — it shows individual transactions by date and lets you filter by date range.

What if I need my statement for a loan or job process?

read the statement as a PDF and print it, or request a paper copy mailed to you. Most lenders and employers accept either. The PDF version is faster because you get it when ready instead of waiting five to seven days for mail.

Do I have to pay to get a statement?

No. Viewing, downloading, and printing statements through the app or website is free. Requesting a paper copy mailed to you is also free. Chase only charges for statements older than seven years if you request them by phone.

What if I'm locked out of my account?

You can reset your password on the Chase login page without signing in — look for "Forgot username or password?" You'll answer security questions or verify your identity another way. Once you're back in, you can get your statement. If you can't reset it yourself, call the number on the back of your Chase card.

Can someone else get my statement for me?

Only if they have your login information. Chase doesn't give statements to other people over the phone, even if they say they're family. If you want someone else to see your statements, you can read and email them the PDF yourself, or set up authorized user access through your account settings.