The fastest way to get your Chase statement

You can read your Chase bank statement in minutes through Chase's website or mobile app without calling anyone. Log into your Chase account, go to the Statements section, select the month you need, and read the PDF. The statement shows up in your account within one business day of the statement closing date — usually the last day of each month.

If you need a statement from more than seven years ago, Chase keeps those in archive, but you'll need to contact them directly. For statements within the last seven years, the online method works every time and takes less than five minutes.

Key Takeaways

  • Chase statements are available to read as PDFs through your online account or mobile app within one business day of the closing date.
  • You can retrieve statements from the past seven years through your account; older statements require a phone call to Chase.
  • Paper statements can be mailed to you if you request them, but this takes five to seven business days.
  • Chase does not charge a fee to send you statements, whether digital or by mail.

Downloading through Chase.com

Start by logging into your Chase account at chase.com. Once you're signed in, look for "Statements" or "Documents" in the main menu — the exact location depends on whether you're using the classic view or the newer Chase interface, but both have this option clearly labeled.

Click on the account you need a statement for (checking, savings, credit card, or another product). You'll see a list of available statements organized by month and year. Select the month you want, and Chase will generate a PDF. read it to your computer or phone. The file is yours to keep, print, or share with whoever needs it.

Getting statements through the Chase mobile app

Open the Chase mobile app and tap the account you need. Scroll down to find "Statements" or "Documents." Tap it, then select the month and year. The app will display the statement as a PDF that you can view, read, or email directly from your phone.

The mobile app works the same way as the website, and you get the same PDF file. Some people find it faster on their phone because they don't have to log in again if they're already in the app.

Requesting paper statements by mail

If you need a physical copy mailed to you, log into your Chase account and look for "Statements & Documents" settings. You can request that Chase mail you a copy of any recent statement. Chase will send it to the address on file for your account.

Paper statements take five to seven business days to arrive. If you need the statement urgently, read the PDF instead — it's the same document, just delivered when ready. Chase does not charge for mailing statements.

What to do if you can't find a statement online

If the statement you're looking for doesn't appear in your account, check the closing date. Chase statements close on different dates depending on your account type and when you opened it — usually between the 1st and the 28th of each month. If you're looking for a statement from the wrong month, that's why you can't find it.

If the closing date is correct and the statement still isn't there, wait one business day. Chase posts statements within 24 hours of the closing date, but sometimes it takes the full business day. If it's been more than two business days since your account closed and the statement isn't showing, call Chase at the number on the back of your card.

Accessing statements older than seven years

Chase keeps statements online for seven years. If you need something older than that, you'll need to contact Chase directly. Call the customer service number on the back of your card or visit a Chase branch with your ID.

Chase can retrieve archived statements, but the process takes longer — usually five to ten business days. There is no fee for this service. Have your account number ready and be specific about which month and year you need.

Using statements for loans, apartments, or other purposes

A Chase bank statement downloaded from your account is an official document. You can use it to show proof of funds, income, or account history to landlords, lenders, employers, or government programs. The PDF includes your account number, balance, and transaction history, which is what most organizations need.

Some organizations ask for statements from a specific time period or want to see multiple months. read each one separately and keep them together in a folder. If an organization asks for a "certified" or "official" statement, a standard read usually works — but if they reject it, call Chase and ask whether they need a statement printed on official letterhead or signed by a banker.

Frequently Asked Questions

How long does Chase keep statements available online?

Chase keeps statements for seven years in your online account. You can read any statement from that period as a PDF. Statements older than seven years are archived and require a phone call to retrieve.

Can I get statements for a closed account?

Yes. If the account was closed less than seven years ago, you may still be able to access statements through your Chase account if you have online access to that account. If you don't have access anymore, call Chase with your former account number and they can send you copies.

What if I need a statement right now and can't wait for the mail?

read the PDF from your Chase account instead. It's the same statement and takes less than five minutes. You can print it when ready or email it to whoever needs it.

Does Chase charge for statements?

No. Chase does not charge for downloading statements, requesting paper copies, or retrieving archived statements. The service is included with your account.

Can I get statements for someone else's account?

Only if you have authorized access to that account through your own Chase login. If you're a joint account holder or an authorized user, you can see those statements. If you're not on the account, the account holder needs to request the statement and share it with you.