Where to find your account and routing number
Your account number is printed on the bottom left of every check you receive from Chase. Your routing number — the code that tells other banks where to send money to you — is printed right next to it, also on the bottom of your checks. Both numbers appear in the same place on every check in your box.
If you do not have checks yet, or prefer not to use them, you can find both numbers in your Chase online banking account or mobile app. Log in, go to your account details or account information section, and both numbers will be listed there. The exact menu name varies slightly depending on whether you use the website or the app, but the account details page is always available.
You can also call Chase directly at the number on the back of your debit card, or visit a Chase branch in person with your ID. A teller can write down both numbers for you on the spot.
Key Takeaways
- Your account number and routing number both appear on the bottom of your checks, in the order: routing number, then account number.
- You can view both numbers in your Chase online account or mobile app under account details or account information.
- Chase's routing number is the same for all customers at a given branch location, but your account number is unique to you.
- You will need both numbers to set up direct deposit, receive wire transfers, or pay bills through another bank's system.
What your routing number tells other banks
The routing number is a nine-digit code that identifies your specific Chase branch or processing center. When someone sends you money — whether through direct deposit, a wire transfer, or an ACH payment — they use this number to make sure the money goes to Chase, not to Bank of America or Wells Fargo.
Chase has different routing numbers depending on which state your account is based in. If you opened your account in California, your routing number will be different from someone who opened theirs in New York. This is why it matters that you use the routing number for your specific account location, not just any Chase routing number you find online.
The routing number is not secret — it is printed on every check and shared with anyone who needs to send you money. You cannot use it to access your account or move money out.
Why you need both numbers for different tasks
Your account number is unique to you. It identifies which specific account the money should go into. Your routing number identifies which bank. Together, they work like an address: the routing number is the city, and the account number is your house on that street.
When you set up direct deposit for a paycheck, your employer needs both numbers. When you arrange a wire transfer from another bank into your Chase account, that bank needs both. If you are paying a bill through a different bank's website and want the payment to come from your Chase account, you will enter both numbers there too.
Some tasks only need one. If you are transferring money between two Chase accounts you own, you might only need the account number. If you are just receiving money and the sender already has your information on file, they may not ask for anything. But when you are setting something up for the first time, assume you will need both.
How to read the numbers on your check
Look at the bottom of any check. You will see a series of numbers printed in a special magnetic ink. Reading from left to right, the first group of nine digits is your routing number. The second group, which is usually longer, is your account number. A third group on the far right is the check number itself.
The routing number always comes first. If you are unsure which is which, count the digits: routing numbers are always exactly nine digits long. Account numbers vary in length but are usually ten to twelve digits.
If your checks are worn or the numbers are hard to read, do not guess. Use your online account or call Chase instead. Entering the wrong number will send money to the wrong place or cause a transfer to fail.
Finding your numbers in the Chase app or website
On the Chase website, log in and look for a section called "Account Details," "Account Information," or "Account Summary." Click into the account you need information for. Both your routing number and account number will be displayed on that page, usually near the top.
In the Chase mobile app, the process is similar. Open the app, select the account you need, and tap into account details or settings. The numbers are usually visible without scrolling far. If you cannot find them, look for a menu option that says "View account details" or "Account information."
Both the website and app also let you copy these numbers directly, which is useful if you need to paste them into a form. This is often faster and more accurate than writing them down by hand.
What to do if you cannot find your numbers
If your online account is not working, your checks are lost, or you straightforward cannot locate the numbers, call the Chase customer service number on the back of your debit card. A representative can read both numbers to you over the phone. Have your ID and account information ready so they can verify who you are.
You can also visit a Chase branch in person. Bring a photo ID and ask a teller to provide your account and routing number. They can write it down for you or print it on a slip of paper. This takes only a few minutes and requires no advance notice.
Do not share these numbers with anyone you do not trust, but do not worry about them being public knowledge either. Your routing number is printed on every check and is not a secret. Your account number is more sensitive, but by itself it cannot be used to withdraw money or access your account without additional verification.
Frequently Asked Questions
Is my Chase routing number the same as everyone else's?
No. Chase has different routing numbers for different states and processing centers. Your routing number depends on where you opened your account or which branch it is tied to. If you are unsure whether you have the right one, check your checks or your online account — that number is always correct for your specific account.
Can someone take money from my account if they have my account number?
Not with just the account number alone. They would also need your routing number, and even then they would need additional verification — usually a signature, a PIN, or online login credentials. The account number by itself is not enough to move money. That said, do not share it unnecessarily.
What if I have multiple Chase accounts?
Each account has its own account number. The routing number may be the same across all your accounts if they are all at the same branch, but your account numbers will be different. When you need to use these numbers, make sure you are using the ones for the specific account you want the money to go into.
Do I need my routing number to use my debit card?
No. Your debit card works with just your card number, expiration date, and CVV. You only need your routing number and account number when someone else is sending money to you or when you are setting up a transfer from another bank into your Chase account.
What if the routing number on my check looks different from the one online?
They should match. If they do not, contact Chase to make sure your account information is correct. A mismatch could mean your checks are old or your account was recently moved to a different processing center. Call the number on the back of your debit card to confirm which number is current.