Your account number appears in four places without calling Chase
Your Chase checking account number is a 10-digit code that identifies your specific account. You can find it on a check, your monthly statement, inside your Chase online banking portal, or by visiting a Chase branch in person. You do not need to call customer service or wait for anything to arrive in the mail — the number is already visible to you through at least one of these methods right now.
The account number is different from your routing number (which is 9 digits) and your debit card number (which is 16 digits). Each serves a different purpose in the banking system, and knowing where to find yours takes less than two minutes.
Key Takeaways
- Your account number is printed on the bottom left of every check, after the routing number and before the check number.
- Chase statements (paper or digital) display your account number on the first page, usually near the top or in the account details section.
- Signing into Chase.com or the Chase mobile app shows your account number under Account Details or Account Information.
- A Chase teller can confirm your account number in person if you bring a photo ID.
- The account number is different from your routing number (9 digits) and your card number (16 digits).
Finding your account number on a check
If you have a checkbook, look at the bottom of any check. You will see three sets of numbers separated by vertical lines. The first set (usually nine digits) is your routing number. The second set (10 digits) is your account number. The third set is the check number itself.
This is the fastest method if you have checks on hand. The account number will be identical on every check in that book, because all checks draw from the same account. If you have not ordered checks yet or your checkbook is at home, move to one of the other methods below.
Locating it in your Chase statement
Both paper statements and digital statements show your account number on the first page. On paper statements, it typically appears in the upper right corner or near your name and address. On digital statements accessed through Chase.com or the mobile app, look for a section labeled "Account Information" or "Account Details" — your 10-digit account number will be listed there.
If you receive statements by mail, the most recent one in your home has this information. If you only receive digital statements, log into your Chase account online to view the current statement. Statements are usually generated monthly, so you should have one available unless your account is brand new.
Accessing it through Chase online banking
Sign into Chase.com using your username and password. Once logged in, click on the checking account you want to view. On the account overview page, you will see your account number displayed prominently — usually labeled "Account Number" or shown under "Account Details."
The Chase mobile app works the same way. Open the app, select your checking account from the list, and tap on "Account Details" or the account name itself. Your 10-digit account number will appear on that screen. This method works when ready after you open an account, even before your first statement arrives or checks are printed.
Getting confirmation at a Chase branch
Walk into any Chase branch with a photo ID. Tell the teller you need to confirm your account number. They will pull up your account on their system and read it to you, or write it down on a piece of paper. This takes less than five minutes and requires no appointment.
This method is useful if you do not have online access, do not have checks, and have not received a recent statement. It is also the only method that gives you a teller's written confirmation on Chase letterhead, which some financial institutions or employers request when you set up direct deposit or transfers.
Understanding what your account number is used for
Your Chase checking account number is required when you set up direct deposit, arrange automatic bill payments, or receive wire transfers. It is also needed if you want to transfer money between your own Chase accounts or to accounts at other banks. Some employers and government agencies ask for it to deposit paychecks or benefits.
Your account number is not the same as your debit card number (16 digits), your routing number (9 digits), or your online banking username. Sharing your account number and routing number together is generally safe for receiving deposits, but never share them with someone you do not trust or who contacts you unexpectedly.
What to do if you cannot find your account number
If none of the above methods work — you have no checks, cannot access online banking, have no recent statement, and cannot visit a branch — you can call Chase customer service at the number on the back of your debit card. Have your photo ID and Social Security number ready. They will verify your identity and provide your account number over the phone.
This is the slowest option because you will wait on hold, but it is available 24/7. Chase customer service can also help if you are locked out of your online account or have forgotten your username. Most people find their account number through one of the first four methods and never need to call.
Frequently Asked Questions
Is my account number the same as my routing number?
No. Your routing number is 9 digits and identifies which Chase branch or processing center handles your account. Your account number is 10 digits and identifies your specific account. Both appear on the bottom of a check, with the routing number first.
Can I use my account number to make purchases?
No. Your account number is for bank transfers, direct deposits, and bill payments — not for shopping. To make purchases, you use your debit card number (16 digits) or credit card number. Your account number does not work at stores or online retailers.
What if I see different numbers on my checks and my statement?
You should not see different numbers. If the account number on your checks does not match the one on your statement, contact Chase when ready — this could indicate fraud or an error in your account setup. Call the number on the back of your debit card to report it.
Do I need my account number to log into Chase online banking?
No. You log in with your username and password. Once logged in, you can view your account number on the account overview page. You do not need the account number to access your account online.
How do I find my account number if I just opened the account?
If your account is brand new and you have not received checks or a statement yet, log into Chase.com or the mobile app — your account number will be visible there when ready. You can also visit a Chase branch with your ID and ask a teller to confirm it.