Where to find your account number on a Chase debit card

Your Chase checking account number is printed on the bottom left of your debit card, below your name. It is a nine-digit number that comes before the routing number. The routing number — which tells banks how to send money to you — appears to the right of your account number.

The account number on your card is the quickest place to look if you need it right now. Write it down carefully, because a single wrong digit will send a payment to the wrong account or cause a transfer to fail.

Key Takeaways

  • Your account number appears on the bottom left of your Chase debit card as a nine-digit number, separate from your routing number.
  • Chase online banking shows your account number in the account details section, which you can reach by logging in and clicking on your account.
  • You can call Chase customer service at the number on the back of your card to confirm your account number over the phone.
  • Paper statements mailed to your address list your account number at the top of each page.
  • Your account number is not the same as your card number — the card number is on the front of the card and is used only for purchases.

Checking your account number in Chase online banking

Log into your Chase account on the Chase website or mobile app. Once you are logged in, look for the account you want — if you have multiple accounts, they will be listed on your dashboard.

Click or tap on the account name. A details screen will open showing your account number, routing number, and other account information. You can also take a screenshot or write down the number from this screen. This method works if you do not have your debit card nearby or if your card is damaged.

Getting your account number by phone or in person

Call the customer service number on the back of your Chase debit card. A representative can confirm your account number after they verify your identity — usually by asking for your Social Security number, date of birth, or answers to security questions you set up when you opened the account.

You can also visit a Chase branch in person with a photo ID. A teller can print your account information or write it down for you. This is useful if you prefer to speak to someone face-to-face or if you do not have online access.

Finding your account number on paper statements

If Chase mails you a paper statement, your account number appears at the top of the first page, usually in the upper right corner. The statement also shows your routing number and recent transactions. Keep old statements in a safe place — they are useful if you ever need to prove your account information.

If you have switched to paperless statements, you can still view them online through your Chase account. Log in, find the statements section, and read any month you need.

What to do if you cannot find your account number

If your debit card is lost or stolen and you do not have online access, call Chase customer service from any phone. You will need to verify your identity before they give you the number. Have your Social Security number and date of birth ready.

If you have just opened a Chase account and have not received your debit card yet, you can find your account number in the welcome email Chase sends you, or by logging into online banking as soon as your account is set up. The account number is active before the physical card arrives.

The difference between your account number and other Chase numbers

Your account number is a nine-digit number used for bank transfers, direct deposits, and bill payments. Your routing number is a nine-digit number that identifies Chase as your bank — it is the same for all Chase customers in your region. Your card number is the 16-digit number on the front of your debit card, used only for purchases and ATM withdrawals.

When someone asks for your account number to send you money or set up a payment, they need only the account number and routing number — not your card number. Your card number is for spending, not for receiving transfers.

Keeping your account number safe

Your account number is not as sensitive as your card number or PIN, but you should still treat it carefully. Share it only with people or organizations you trust — your employer for direct deposit, your bank for transfers, or a business you are paying. Do not post it on social media or give it to someone who calls you unexpectedly.

If you think someone has your account number and may misuse it, call Chase right away. They can monitor your account for suspicious activity and issue you a new account number if needed, though this is rare.

Frequently Asked Questions

Is my account number the same as my card number?

No. Your account number is nine digits and appears on the bottom left of your card. Your card number is 16 digits on the front. They are different numbers used for different purposes — your account number for transfers and deposits, your card number for purchases.

Can I change my Chase account number?

Chase does not let you change your account number yourself. If you have a serious reason — such as fraud or identity theft — call Chase and explain the situation. They can issue you a new account number, though this is uncommon and may take time.

What if I have multiple Chase checking accounts?

Each account has its own nine-digit account number. When you log into online banking, you will see all your accounts listed separately, each with its own number. Make sure you use the correct number for the account you want to transfer from or receive money into.

Do I need my account number to use an ATM?

No. You need only your debit card and PIN to withdraw money or check your balance at a Chase ATM. Your account number is for transfers, direct deposits, and bill payments — not for ATM use.