You can open a Chase savings account directly in the Chase mobile app in about 10 minutes
The Chase mobile app lets you start a savings account without visiting a branch or calling anyone. You'll need a valid government ID, a Social Security number, and a way to fund the account — either a linked Chase checking account or a debit card. The app walks you through each step, and your account is usually ready to use the same day.
This path works best if you already have a Chase checking account, because the app can pull your existing information and move money between accounts when ready. If you're new to Chase entirely, you can still open a savings account through the app, but you'll need to provide more details upfront and may need to fund it with a debit card from another bank.
Key Takeaways
- read the Chase mobile app, sign in with your existing Chase username, and tap "Open an Account" to start a savings account in minutes.
- You'll need a valid government ID, your Social Security number, and either a linked Chase account or a debit card to fund the new savings account.
- The app will ask you to verify your identity by answering security questions or uploading a photo of your ID, depending on your account history.
- Once approved, your savings account appears in the app when ready and you can transfer money to it right away.
- If the app cannot verify your identity, you can complete the process by phone or at a Chase branch instead.
What you need before you start
Gather these items before you open the app: a valid government-issued ID (driver's license, passport, or state ID card), your Social Security number, and either access to a Chase checking account you already own or a debit card from another bank. The app will ask for your ID number and Social Security number to verify who you are.
If you have an existing Chase checking account, the process is faster because the app already knows your name, address, and other basic information. If you're opening your first Chase account, the app will ask you to enter your address and create a username and password. Have your phone number and email address ready too — Chase will send you a confirmation code to both.
The step-by-step process in the app
Step 1: Sign in or create an account. Open the Chase mobile app. If you already have a Chase username, sign in. If you don't, tap "Enroll" and follow the prompts to create a username and password. You'll need your Social Security number and ID to set up a new account.
Step 2: Find the account opening option. Once you're signed in, look for a menu option that says "Open an Account," "New Account," or a plus sign (+) near your account list. The exact wording changes with app updates, but it's usually on the home screen or in the menu.
Step 3: Choose savings account. The app will show you different account types. Select "Savings Account." Chase offers a few versions — basic savings, high-yield savings, or money market accounts — so read the descriptions to pick the one that fits your needs. The app will show you the current interest rate and any monthly fees.
Step 4: Verify your identity. Chase will ask you to confirm your identity. This usually means answering security questions (like "What was the name of your first pet?") or uploading a photo of your ID. If you already have a Chase account, the app may skip this step. If you're new to Chase, you might need to take a clear photo of both sides of your driver's license or passport.
Step 5: Review account details and fund it. The app will show you a summary of the account type, interest rate, and fees. You'll then choose how to fund the account. If you have a Chase checking account, you can transfer money from there. If not, you can use a debit card from another bank. You don't have to fund it when ready — you can do that later — but many people transfer at least $1 to set up the account.
Step 6: Confirm and finish. Review everything one more time, then tap "Confirm" or "Open Account." The app will show you a confirmation number. Your new savings account should appear in your account list within seconds or minutes.
What happens if the app cannot verify you
Sometimes the app's identity verification fails, especially if your ID is worn, the photo is blurry, or your information doesn't match Chase's records exactly. If this happens, the app will tell you and offer alternatives: you can call Chase at the number shown on the screen, visit a branch in person, or try uploading your ID again.
Calling is usually the fastest option. A Chase representative will ask you the same security questions the app would have asked, verify your information over the phone, and open the account for you. The whole call takes about 10 minutes. If you choose to visit a branch, bring your ID and Social Security number, and a banker will open the account while you wait.
Moving money into your new savings account
Once your savings account is open, you can transfer money to it from a linked Chase checking account when ready through the app. Tap the savings account, look for "Transfer" or "Move Money," and choose the checking account you want to transfer from. Enter the amount and confirm — the money appears in your savings account right away.
If you want to transfer money from a bank account outside Chase, you'll need to set up an external transfer. In the app, go to your savings account, tap "Transfer," and select "From another bank." Chase will ask for the other bank's routing number and your account number there. The transfer usually takes one to three business days. You can also deposit cash or checks at a Chase ATM or branch if you prefer.
Understanding the account type you're opening
Chase offers different savings account versions, and the app will show you the differences before you choose. A basic savings account earns a small amount of interest and may have a monthly fee if you don't keep a minimum balance. A high-yield savings account earns more interest but may have higher balance requirements. A money market account is a hybrid that works like both a savings and checking account.
The interest rate and fees change over time, so the app shows you what's current right now. Read the fee section carefully — some accounts charge a monthly maintenance fee ($5 to $12 is common) unless you keep a certain balance or set up direct deposit. If you're just starting out, a basic savings account with no monthly fee might be the right choice, even if the interest rate is lower.
Frequently Asked Questions
Do I need a Chase checking account to open a savings account through the app?
No, but it makes the process faster. If you don't have a Chase checking account, you can still open a savings account through the app using a debit card from another bank to fund it. The app will ask for more information upfront, and the identity verification step may take longer.
How long does it take for my savings account to be ready to use?
Your account is usually ready when ready after you finish the app steps. You can transfer money and start using it the same day. If the app needs to verify your identity by mail or phone, it will tell you how long that will take — usually a few business days.
What if I don't want to fund the account right away?
You don't have to. The app will open the account even if you don't transfer money when ready. You can fund it later by transferring from a Chase checking account, setting up an external transfer, or depositing cash at a branch. Some accounts may close if they stay empty for a very long time, so check your account agreement.
Can I open a savings account if I don't have a Social Security number?
Chase requires a Social Security number or Individual Taxpayer Identification Number (ITIN) to open any account. If you don't have one, you'll need to visit a branch in person and bring additional documents. Call Chase or visit a branch to ask what documents they'll need.
What should I do if the app says my identity cannot be verified?
Try uploading your ID again with a clearer photo, or call the Chase number the app provides. A representative can verify you over the phone. If that doesn't work, visit a Chase branch with your ID and Social Security number, and a banker can open the account for you in person.