You can order checks through Chase's website, by phone, or in person at a branch, and most orders arrive within 7 to 10 business days
Chase offers three ways to order checks: online through your Chase account, by calling their customer service line, or by visiting a branch in person. Online ordering is the fastest route if you have access to your account and know your routing and account numbers. Phone and in-person orders work if you prefer to speak with someone or don't have online access, though they may take slightly longer to process.
The cost of checks varies depending on the style and quantity you order. Standard checks cost less than designer or premium options. Chase also offers expedited shipping if you need checks sooner than the standard timeline, though this adds to the total cost.
Key Takeaways
- Online ordering through your Chase account is the fastest method and lets you choose check styles and quantities before confirming your order.
- Standard checks typically arrive within 7 to 10 business days; expedited shipping can reduce this to 3 to 5 business days but costs extra.
- You will need your account number and routing number to place an order, whether online, by phone, or in person.
- Chase charges a fee for checks that varies by style and quantity, and you can see the exact price before you complete your order.
Ordering checks online through your Chase account
Log into your Chase account on the Chase website or mobile app. Look for the "Services" or "Account Services" section, then find the option for ordering checks. Chase will show you available check styles and let you choose the quantity and design before you see the final price.
You will need to confirm your mailing address, as checks are sent to the address on file with your account. If your address has changed recently, update it in your account settings before placing the order. After you confirm your order and payment method, Chase will send a confirmation email with an estimated delivery date.
Most online orders process within one business day, and checks ship within 2 to 3 business days after that. You can track your order status in your account if Chase offers tracking for your region.
Ordering checks by phone
Call Chase customer service at the number on the back of your debit card or on your monthly statement. Have your account number and routing number ready. A representative will walk you through available check styles, quantities, and costs, then confirm your mailing address and process the order over the phone.
Phone orders typically take 1 to 2 business days to process before shipping begins. This method works well if you have questions about check styles or want to discuss options before ordering, but it does require waiting on hold during business hours.
Ordering checks in person at a Chase branch
Visit any Chase branch with your debit card or account information. A banker can show you check style samples and help you place an order on the spot. In-person orders are processed the same way as phone orders and follow the same 7 to 10 business day delivery timeline.
This option is useful if you prefer face-to-face service or want to see physical samples of check designs before deciding. Some branches may have limited inventory of sample books, so calling ahead to confirm availability can save a trip.
Standard delivery versus expedited shipping
Chase's standard shipping takes 7 to 10 business days from the time your order is processed. This is the least expensive option and works for most situations where you are not in an when ready time crunch.
Expedited shipping reduces delivery time to 3 to 5 business days but adds a fee to your order. The exact cost depends on your location and the quantity of checks you are ordering. You will see both options and their prices before you confirm your order, so you can choose based on your timeline and budget.
What information you need before ordering
Gather your account number and routing number before you start. Both appear on the bottom left of any check you already have, or you can find them in your Chase account online. You will also need to confirm the mailing address where you want checks sent.
If you are ordering checks for a joint account, both account holders should be aware of the order, though only one person needs to place it. For business accounts, the process is similar, but you may need to verify your business information and signing authority.
Reordering checks and managing your account
If you have ordered checks from Chase before, reordering is faster because your previous selections are saved in your account. You can usually reorder the same style and quantity with just a few clicks online, or call to place a repeat order by phone.
Chase also allows you to set up automatic reordering for checks if you use them regularly. This option sends a new box of checks before your current supply runs low, so you never run out. You can adjust or cancel automatic orders anytime through your account settings.
Frequently Asked Questions
How much do Chase checks cost?
The cost varies based on the style and quantity you order. Standard checks are the least expensive option, while designer or premium styles cost more. You will see the exact price for your specific order before you confirm it, so there are no surprises.
Can I order checks if I have a savings account instead of a checking account?
No. Checks are only available for checking accounts. Savings accounts do not come with check-writing capability, so Chase does not offer checks for those accounts.
What if my checks arrive damaged or with errors?
Contact Chase customer service with photos of the damage or details of the error. They will typically reorder your checks at no charge and may expedite the replacement shipment. Keep the damaged checks until Chase confirms they have received your report.
Can I order checks for a joint account?
Yes. Both names on the account will appear on the checks. Either account holder can place the order online, by phone, or in person, as long as they have access to the account information.
How do I track my check order after I place it?
Log into your Chase account and look for your order status in the Services or Account Services section. Chase will also send you an email confirmation with an estimated delivery date. Some regions offer tracking numbers that let you monitor the shipment like a regular package.