You can order checks through Chase online, by phone, or in person at a branch

Chase lets you order checks three ways: through your online banking account (the fastest route), by calling their customer service line, or by visiting a branch in person. Online ordering usually takes five to ten business days for delivery. Phone and in-person orders follow the same timeline. You'll need your account number and routing number, which appear on your current checks or in your account details.

The cost varies depending on the style and quantity you choose. Standard checks typically run between $10 and $20 per box of 25 or 50, though Chase sometimes offers promotional pricing for new orders. Duplicate or triplicate checks cost more. If you're in a hurry, Chase offers expedited shipping for an additional fee, usually reducing the wait to three to five business days.

Key Takeaways

  • Order checks online through your Chase account dashboard, by phone at the number on your debit card, or at any Chase branch location.
  • Standard delivery takes five to ten business days; expedited shipping costs extra but cuts the wait to three to five days.
  • You'll need your account number and routing number, both visible on existing checks or in your online account settings.
  • Pricing for a box of checks ranges from roughly $10 to $20 depending on style, with promotional offers sometimes available for first-time orders.
  • If you order online, you can track your order status through your account or by calling customer service.

Ordering checks online through Chase.com

Log into your Chase online banking account and look for the "Checks" or "Order Checks" option, usually found under Account Services or a similar menu. Click through to the check ordering portal. You'll see options for check style, quantity, and delivery speed. Select the design you want—Chase offers basic styles at lower prices and premium designs at higher prices. Choose your quantity (typically 25, 50, or 100 checks per box) and confirm your mailing address.

Review the total cost, including any shipping fees, and complete the payment. Chase charges the amount to your account. Once your order is placed, you'll receive a confirmation number. Save this number or take a screenshot—you can use it to track your order or contact customer service if something goes wrong. Most orders arrive within five to ten business days, though this can vary by region.

Ordering checks by phone

Call the number on the back of your Chase debit card or savings account statement. A representative will ask for your account number and the last four digits of your Social Security number to verify your identity. Tell them you want to order checks. They'll walk you through style and quantity options and confirm your mailing address before processing the order.

The representative will give you a confirmation number and an estimated delivery date. Write down both. Phone orders take the same five to ten business days as online orders unless you request expedited shipping. If you're not sure which style you want, ask the representative to describe the options or suggest the most popular choice—this can save you time if you're uncertain.

Ordering checks in person at a Chase branch

Visit any Chase branch during business hours and ask a teller or banker to help you order checks. Bring your debit card or account statement so they can verify your account. They'll show you sample check styles and take your order on the spot. In-person orders follow the same five to ten business day timeline as phone and online orders.

The advantage of ordering in person is that you can see the actual check designs before committing. If you're particular about appearance or want to compare options side by side, this route eliminates guesswork. Ask the banker whether they have any current promotions on check orders—branch staff sometimes know about deals that aren't advertised online.

What to do if your checks don't arrive on time

If your checks haven't arrived within the stated timeframe, contact Chase customer service with your confirmation number. They can check the status of your order and tell you whether it's still in processing, shipped, or delayed. If the order was lost in transit, Chase will typically reorder at no charge.

In the meantime, you can request a temporary solution: ask your bank whether they can issue you a few starter checks to use while you wait, or ask them to provide your account and routing number so you can give it to employers or creditors who need it for direct deposit or automatic payments. Many people now avoid check delays entirely by setting up digital payments through their bank's bill pay feature instead.

Expedited check delivery and rush orders

If you need checks faster than the standard five to ten days, Chase offers expedited shipping for an additional fee—typically $15 to $25 depending on how fast you need them. Expedited orders usually arrive in three to five business days. You can add expedited shipping when you place your order online, or ask about it when you call or visit a branch.

Rush orders (same-day or next-day) are not available through Chase's standard check ordering system. If you need checks when ready, your options are limited: visit a branch and ask whether they can print a small number of temporary checks on the spot (some branches can), or use a third-party check printer like Deluxe or Costco, which sometimes offer faster turnaround. Be aware that third-party checks may take longer to clear at some institutions.

Understanding check styles and costs

Chase offers several check styles at different price points. Basic single-check designs are the cheapest option, usually $10 to $15 per box. Mid-range styles with minor customization (colors, borders) run $15 to $20. Premium designs with logos or special finishes cost more. Duplicate checks (with a carbon copy) and triplicate checks (with two copies) cost significantly more than standard checks because they require special printing.

If cost is a concern, order the basic style—it functions identically to premium checks and clears just as fast. Chase sometimes runs promotions offering the first box free or at a discount for new customers; check your account dashboard or ask a representative whether any current offers explore to you.

Frequently Asked Questions

How long does it take to get checks after I order them?

Standard delivery is five to ten business days from the date you place your order. Expedited shipping reduces this to three to five business days for an additional fee. The exact timeline depends on your location and the printer's current volume.

Can I order checks if I have a joint account?

Yes. Either account holder can order checks online or by phone. The checks will be printed with both names unless you specify otherwise. If you want checks with only one name, contact customer service to request that option.

What if I need to change my mailing address after I've ordered checks?

Contact Chase customer service when ready with your confirmation number. If the order hasn't shipped yet, they can usually change the address. If it's already in transit, you may not be able to redirect it, and you'll need to reorder to the correct address.

Can I order checks for a business account?

Yes, Chase business accounts can order checks through the same methods—online, by phone, or in person. Business checks may have additional customization options and different pricing. Ask your business banker about what's available for your account type.

What if I want to stop payment on a check I've already written?

That's a separate process from ordering checks. Contact Chase and provide the check number, amount, and payee. There's usually a fee for a stop payment request, typically $25 to $35, and the request must be made before the check clears.