You can order checks from Chase through their website, by phone, or in person at a branch

Chase offers three ways to order checks: online through your Chase account, by calling their customer service line, or by visiting a branch in person. The online method is fastest — you can place an order in minutes and checks typically arrive within 7 to 10 business days. Phone and in-person orders follow the same timeline but require more steps.

You'll need your account number and routing number to place an order, both visible on the bottom left of any check you already have. If you don't have a check, you can find these numbers in your Chase account under account details, or ask a teller at your branch.

Key Takeaways

  • Online ordering through Chase.com takes the fewest steps and delivers checks in 7 to 10 business days at no charge for standard orders.
  • You can order checks only for accounts you own or co-own; you cannot order checks for someone else's account.
  • Chase charges for expedited delivery (3 to 5 business days) and for duplicate or reorder checks printed with different information than your original order.
  • If you order checks online, you can track your order status in your Chase account under the "Checks" or "Services" section.

Ordering checks online through your Chase account

Log into Chase.com or the Chase mobile app and navigate to the account you want to order checks for. Look for a "Checks" or "Services" menu option — the exact label varies by account type, but it's usually in the main navigation or under account settings. Select "Order Checks" and you'll be taken to a form where you can confirm your account information and choose your check style.

Chase offers several check designs at no additional cost. You can also add a logo or custom image for a fee. Once you've selected your design, review the quantity (checks typically come in boxes of 25 or 50) and confirm your mailing address. Chase will print and mail checks to the address on file for your account — you cannot have them sent elsewhere.

After you submit your order, you'll receive a confirmation number. Save this number. You can use it to track your order in your Chase account; the status will show "processing," "shipped," or "delivered" as your order moves through fulfillment.

Ordering checks by phone or in person

To order by phone, call the number on the back of your Chase debit card or the number listed on your account statements. Have your account number and routing number ready. A representative will confirm your account information, ask which check design you want, and verify the mailing address. The order will be placed when ready, and you'll receive a confirmation number by phone.

To order in person, visit any Chase branch with a teller. Bring a photo ID and your account number. The teller will show you available check designs, process your order, and give you a receipt with a confirmation number. In-person orders follow the same 7 to 10 business day delivery timeline as online and phone orders.

Delivery times and rush options

Standard check delivery takes 7 to 10 business days from the date Chase processes your order. This timeline assumes Chase receives your order during business hours on a weekday; orders placed on weekends or holidays are processed the next business day.

Chase offers expedited delivery for an additional fee, typically reducing delivery to 3 to 5 business days. The exact fee varies and is shown before you confirm your order. Expedited delivery is not available for all account types or in all regions — if it's an option for your account, you'll see it as a checkbox during the ordering process.

Fees and what affects the cost

Standard check orders are free for most Chase checking accounts. However, some account types — particularly older or specialty accounts — may have a charge. The fee, if any, appears during the ordering process before you confirm.

You will be charged if you order expedited delivery, request a custom design or logo, or order duplicate checks with different information than your original order (such as a new address or name). Reordering the exact same checks as a previous order at no additional cost is usually available, but only if you're reordering within a certain window — typically one to two years from your original order date.

What to do if your checks don't arrive

If your checks don't arrive within the stated delivery window, log into your Chase account and check the order status. If the status shows "delivered" but you haven't received them, check with others in your household or ask your mail carrier if the package was left in a different location.

If the status shows "processing" or "shipped" and the delivery window has passed, or if the status shows "delivered" and you're certain the checks never arrived, contact Chase customer service. Have your confirmation number ready. Chase can investigate the shipment, issue a replacement order, or in some cases refund the fee if you paid for expedited delivery.

Ordering checks for a joint account

If you own a joint account, either account holder can order checks. The checks will print with both names unless you specify otherwise during the ordering process. If you want checks printed with only your name or only your co-owner's name, you can select that option — most banks allow this, though the exact process varies by branch.

You cannot order checks for an account you don't own or co-own, even if you have power of attorney. If you manage finances for someone else, they must place the order themselves, or you can visit a branch together and have them authorize the order in person.

Frequently Asked Questions

How long does it take to get checks after I order them?

Standard delivery is 7 to 10 business days from when Chase processes your order. Expedited delivery, available for an additional fee, takes 3 to 5 business days. Weekends and holidays don't count toward the timeline.

Can I order checks if I just opened my Chase account?

Yes. You can order checks as soon as your account is fully open and active. If you're unsure whether your account is ready, log into Chase.com and try to access the check ordering option — if it's available, your account is ready.

What if I want checks with a different address than what's on my account?

Chase prints checks to the mailing address on file for your account. You cannot change the address during the ordering process. If you've moved, update your address in your Chase account first, then place your check order.

Can I reorder the same checks I ordered before?

Yes, if your original order was recent enough — usually within one to two years. During the ordering process, you'll see an option to reorder previous designs. If that option doesn't appear, your original order is too old and you'll need to select a new design.

What happens if I order checks but then close my account?

If you close your account before your checks arrive, contact Chase when ready with your confirmation number. Depending on how far along your order is, Chase may be able to cancel it or redirect the checks to a different account you own.