Disconnect Plaid in Chase's settings, not in Plaid's app

To remove Plaid from your Chase account, you go into Chase's own settings and revoke Plaid's permission to access your account. You do not need to contact Plaid directly or delete anything from the Plaid app. Chase controls which third-party services can see your account, and you control that permission from inside Chase.

The process takes about two minutes. Once you revoke access, Plaid can no longer read your Chase transactions, balances, or account details. Any app or service that was using Plaid to connect to your Chase account will stop working when ready — so know which services rely on Plaid before you disconnect.

Key Takeaways

  • Plaid access is managed through Chase's Connected Services or Third-Party Access settings, depending on whether you use Chase.com or the mobile app.
  • Revoking Plaid access stops all apps and services that use Plaid to read your Chase data, not just one app.
  • You can revoke access at any time, and the change takes effect when ready.
  • If you want to use a Plaid-connected service again later, you will need to reconnect and re-authorize Plaid.

Steps to remove Plaid on Chase.com

Log into Chase.com and go to your profile settings. Look for a section called Connected Services or Third-Party Access — the exact name varies by account type, but it is always in the settings menu under your username.

Find Plaid in the list of connected services. Click the option to remove, disconnect, or revoke access. Chase will ask you to confirm. Once you confirm, Plaid no longer has permission to access your account.

If you cannot find the Connected Services section, try searching your browser for "Plaid" while on Chase.com, or contact Chase directly at 1-800-935-9935 to ask where third-party access settings are located on your account type.

Steps to remove Plaid on the Chase mobile app

Open the Chase mobile app and tap the menu icon (three horizontal lines) in the bottom right corner. Go to Settings, then look for Connected Services, Third-Party Access, or Security Settings.

Scroll to find Plaid and tap to view its permissions. Select the option to remove or revoke access, then confirm. The app will show a confirmation message once Plaid is disconnected.

Mobile app layouts change with updates, so if you cannot locate the setting, try the web version of Chase.com instead — the web version is usually more stable across account types.

What happens when you disconnect Plaid

Any app or service that was using Plaid to connect to Chase will stop working. This includes budgeting apps like Mint (now part of Intuit), investment platforms, tax software, and personal finance dashboards. The service will not be able to pull your Chase transactions or balances anymore.

You will likely see an error message in those apps saying the connection is broken or that you need to reconnect. If you want to use the service again, you will need to go back through the authorization process, which means logging into Chase again and granting Plaid permission a second time.

Disconnecting Plaid does not affect your Chase account itself — your money, transactions, and account settings remain unchanged. You can still use Chase.com and the Chase app normally.

When you might want to keep Plaid connected

Plaid is the connection method for many popular financial tools. If you use a budgeting app, tax software, investment platform, or loan process that reads your Chase data, that service is likely using Plaid behind the scenes. Disconnecting Plaid will break that connection.

Before you disconnect, check which apps or services you have authorized through Plaid. You can see this list in the same Connected Services section where you revoke access — most services will show next to Plaid's entry. If you use any of them regularly, you may want to keep Plaid connected or plan to reconnect it after you have addressed your security concern.

Reconnecting Plaid later if you change your mind

If you disconnect Plaid and later want to use a service that requires it, you can reconnect. Go back to the same Connected Services section in Chase settings and look for the option to add a new connection or re-authorize Plaid.

You will be asked to log into Chase again and confirm that you want to grant Plaid access. The process is the same as the first time you connected. Once you confirm, Plaid can access your account again, and any apps you were using will start pulling data again.

Frequently Asked Questions

Will disconnecting Plaid affect my credit score?

No. Plaid only reads your account data; it does not report to credit bureaus or affect your credit in any way. Disconnecting it has no impact on your credit score or credit history.

Can I disconnect Plaid from just one app instead of all apps?

No. When you revoke Plaid access in Chase settings, you disconnect it from all apps and services at once. Chase does not let you pick and choose which apps can use Plaid. If you want to keep one service connected, you must keep Plaid connected to all of them.

How do I know which apps are using Plaid to access my Chase account?

Look in the Connected Services section of your Chase settings. Most services will be listed next to Plaid's entry, or you will see a note about which apps have permission. You can also check the settings or connected accounts section of each app you use — they usually show which bank connection method they are using.

Does Plaid store my Chase password?

No. Plaid uses OAuth, which means you log into Chase directly through a Chase-hosted page. Plaid never sees or stores your password. It only receives a token that lets it read your account data for a limited time.

What if I disconnect Plaid and then need to reconnect it right away?

You can reconnect when ready. Go back to Connected Services in Chase settings and authorize Plaid again. The reconnection process is when ready, and any apps using Plaid will resume pulling data within a few minutes.