Your Chase account number appears in multiple places, and the fastest route depends on what device you have in front of you right now
The account number is the unique identifier for your specific Chase account. It is not the same as your routing number, card number, or login ID. You will need it to set up direct deposit, wire money, authorize ACH transfers, or give to your employer or a third party who needs to deposit funds into your account.
Chase shows your account number on paper statements, in the mobile app, on the website, and on checks. Each method takes less than a minute. If you do not have when ready access to any of these, you can call Chase directly and a representative will read it to you over the phone.
Key Takeaways
- Your account number is printed on the bottom left of any check from your Chase account, before the routing number.
- In the Chase mobile app, open your account, tap the menu icon, and select "Account Details" to see the full number.
- On Chase.com, log in, select your account, and look for "Account Information" or "Account Details" in the menu.
- If you have a paper statement, the account number appears in the top right corner or in the account summary section.
- Calling Chase at the number on the back of your debit card will connect you to a representative who can confirm your account number in seconds.
Finding your account number on a check
The simplest method if you have a checkbook: look at the bottom of any check. You will see three sets of numbers printed in magnetic ink. The first set (usually nine digits) is your routing number. The second set (usually ten to twelve digits) is your account number. The third set is the check number.
The account number is always in the middle. If you have only one check left or cannot locate a checkbook, this method will not work, but it requires no login or phone call.
Viewing your account number in the Chase mobile app
Open the Chase mobile app and log in with your username and password. Tap the account you want to view—the one you need the account number for. At the bottom or top of the screen, you will see a menu icon (three horizontal lines) or an information icon (a circle with an "i").
Tap that icon and look for "Account Details," "Account Information," or "View Details." The full account number will display on that screen. You can take a screenshot or write it down. Some versions of the app also show the account number directly on the account summary page without entering a submenu.
Finding your account number on Chase.com
Log in to Chase.com with your username and password. On the dashboard, you will see a list of your accounts. Click or tap the account you need information for. On the account page, look for a link or button labeled "Account Information," "Account Details," or "Settings."
Click that link. The account number will appear on the resulting page, usually near the top. You can also find it by clicking the account name or account number field itself—sometimes it expands to show the full number if it was truncated on the main view.
Locating your account number on a paper statement
If you receive paper statements from Chase, your account number is printed on every one. Look in the top right corner of the first page or in the account summary section near the top. It will be labeled "Account Number" or "Acct #" and will be the same number that appears on your checks.
Statements are usually mailed monthly, so this method works only if you have a recent statement on hand. If you have cancelled statements or need one from a specific month, you can request it through your Chase online account or by calling customer service.
Calling Chase to get your account number
If you do not have access to the app, website, checks, or statements, call the number on the back of your Chase debit card or the number listed on your most recent statement. When you reach the automated system, you can usually press a key to speak to a representative, or the system may ask you to verify your identity first.
Once connected to a representative, tell them you need your account number. They will verify your identity (usually by asking for your Social Security number, date of birth, or answers to security questions) and then read the number to you. This process typically takes two to five minutes. Have a pen ready to write it down.
What to do if you cannot find your account number
If none of the above methods work—for example, if you have lost access to your online account, do not have checks or statements, and cannot reach customer service by phone—visit a Chase branch in person. Bring a government-issued ID. A teller can look up your account and provide the account number when ready.
If you are locked out of your online account, you can reset your password through the Chase login page by clicking "Forgot username or password?" and following the prompts. Once you regain access, use the app or website method above. If you have forgotten your username entirely, the reset page can help you recover that too.
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number is the 16-digit number on the front of your debit or credit card. Your account number is different and is used for bank transfers, direct deposit, and ACH payments. You can have multiple cards linked to one account, but each account has only one account number.
Can I see my account number if I only have a credit card, not a checking account?
Credit card accounts do not have account numbers in the same way. If you need a number to identify your credit card account, use the card number itself or contact Chase. If you have a Chase checking account in addition to a credit card, those are separate accounts with separate numbers.
What is the difference between my account number and routing number?
Your routing number identifies which Chase branch or processing center handles your account—it is the same for all Chase customers in your region. Your account number identifies your specific account within that branch. Both are printed on your checks: routing number first, account number second.
Do I need to keep my account number private?
Your account number alone is not enough for someone to steal from your account, but it is still sensitive information. Do not share it with people you do not trust. If you give it to your employer or a business for direct deposit or payment, that is normal and safe. If a stranger asks for it unsolicited, that is a red flag.
Will my account number change if I close and reopen an account?
Yes. If you close a Chase account and open a new one later, the new account will have a different account number. The old number is no longer active. If you have set up direct deposit or automatic payments to the old account number, you will need to update those with your new account number.