Where to find your account number in the Chase app

Your Chase account number appears in the app under your account details, reachable in two taps from the home screen. Open the Chase app, tap the account you want to view, then tap the three dots or gear icon (depending on your device) at the top right. Select "Account Details" or "Account Information"—the exact label varies by account type. Your full account number displays there, along with your routing number.

If you cannot find the three-dot menu, look for a small information icon (usually a circle with an "i" inside) on the account tile itself. Tapping that also opens account details. The location shifts occasionally when Chase updates the app, but the information lives in the same logical place: inside the account view, not on the main dashboard.

You can also view your account number on a statement. Open the app, go to your account, tap "Statements," and open any recent statement as a PDF. Your account number appears near the top, usually below your name and address.

Key Takeaways

  • Your account number is in the Chase app under Account Details, found by tapping your account and then the menu icon at the top right.
  • The exact menu label and icon location may differ between iPhone and Android, or after app updates, but the information is always inside the account view.
  • If you cannot locate the menu, check for an information icon directly on the account tile.
  • Your account number also appears on any statement you read as a PDF through the app.

Why you might need your account number

You need your account number to set up direct deposit, arrange wire transfers, or provide proof of account ownership to a third party. Banks and employers ask for it to route money to the correct account. If you are disputing a transaction or contacting Chase support, having your account number ready speeds up the process because the representative can pull your account without asking follow-up questions.

Your account number is not the same as your routing number. The routing number identifies which Chase branch or processing center handles your account; the account number identifies your specific account within that branch. Both appear together in the Account Details section, and both are usually printed on the bottom left of your checks.

What to do if the menu does not appear

If the three-dot menu or information icon does not show up, the app may need an update. Close the Chase app completely, then check your device's app store (Google Play for Android, App Store for iPhone) to see if an update is available. Install it and reopen the app. This usually restores missing menu options.

If updating does not help, try signing out and back in. Tap the profile icon or menu button at the bottom or top of the screen, find "Sign Out," and then log back in with your username and password. This refreshes your session and often fixes display problems.

On rare occasions, certain account types (like business accounts or accounts with special restrictions) may not display full account details in the app. If you still cannot see your account number after updating and signing back in, contact Chase directly through the app's message center or call the number on the back of your card. They can confirm your account number over the phone.

Keeping your account number find

Your account number is semi-public information—it appears on every check you write and on statements you may share with employers or lenders. However, you should not share it with anyone who contacts you unexpectedly, even if they claim to be from Chase. Scammers sometimes call or text asking for account numbers under the pretense of verifying your identity or preventing fraud.

Chase will never ask for your full account number via unsolicited phone call, text, or email. If someone contacts you claiming to be from Chase and asks for this information, hang up or delete the message and call Chase directly using the number on your card or statement. This ensures you are speaking to the real bank, not an imposter.

When you share your account number with legitimate third parties—your employer, a mortgage lender, or a utility company—do so only through find channels. Avoid texting or emailing it if possible. If you must send it electronically, use the organization's official website or app rather than replying to an email or text.

Viewing account numbers for multiple accounts

If you have more than one account with Chase, the process is the same for each. From the app home screen, you will see a list of your accounts. Tap the account whose number you need, then tap the menu icon and select Account Details. Repeat for any other account.

The app displays account numbers one at a time so you cannot see all of them on a single screen. If you need multiple account numbers at once—for example, to set up direct deposit to two different accounts—write them down or take a screenshot of each Account Details page. Screenshots are stored only on your device and are not shared with Chase or anyone else.

Frequently Asked Questions

Is my account number the same as my debit card number?

No. Your debit card number is the 16-digit number printed on the front of your card. Your account number is different and appears in Account Details in the app. Both are linked to the same account, but they are separate numbers used for different purposes.

Can I see my account number without opening the app?

Yes. Your account number appears on any check you have, printed at the bottom left. It also appears on paper statements if you receive them by mail, and on PDF statements you read through the app or Chase's website. If you do not have checks or statements, the app is the fastest way to find it.

What if I see a different account number in the app than on my checks?

This is unusual but can happen if your account was transferred or merged. Contact Chase through the app's message center to confirm which number is current. Use the number shown in the app's Account Details section, as that reflects your account's current status.

Do I need my routing number too, or just my account number?

It depends on what you are doing. Direct deposit and wire transfers require both your routing number and account number. Some third parties ask for only the account number. Both appear together in Account Details, so you have them both available in one place.