Chase branches have standard hours, but they vary by location and day of the week

Chase does not have a single closing day or time across all branches. Each location sets its own hours, which typically run Monday through Friday from 9 a.m. to 5 p.m., with shorter Saturday hours and no Sunday service at most branches. Some locations in urban areas or inside grocery stores stay open later or on weekends. The fastest way to know if your specific branch is open right now is to search for it by address on Chase's website or call the branch directly.

If you need to handle banking today and your branch is closed, Chase offers alternatives: their ATMs work 24/7, their mobile app handles most transactions, and their phone line (1-800-935-9935) connects you to a representative during business hours. For time-sensitive issues like fraud or a lost card, the phone line is staffed even outside branch hours.

Key Takeaways

  • Chase branch hours vary by location; most open at 9 a.m. on weekdays and close between 4 p.m. and 6 p.m., with limited or no weekend service.
  • The most reliable way to check if your branch is open is to search for it by address on Chase.com or call the branch directly.
  • Chase ATMs are available 24/7 for withdrawals, deposits, and balance checks, even when the branch is closed.
  • The Chase customer service phone line (1-800-935-9935) is staffed during extended hours and can handle many transactions that don't require a teller.
  • Mobile app transactions like transfers, bill pay, and mobile check deposit work anytime, regardless of branch hours.

How to find your branch's hours on Chase.com

Go to Chase.com and select "Locations" or "Find a Branch" from the main menu. Enter your address or zip code, and the search will show all nearby Chase branches with their hours listed for each day of the week. The page also shows whether that location has an ATM, a safe deposit box, and what services are available (some smaller branches don't offer all services).

If you have the Chase mobile app, you can search for branches directly from the app's menu. The app will show your current location and nearby branches, with hours and services listed. This is the fastest option if you're already on your phone.

Calling your branch directly

If the website search is slow or you want to confirm hours before you travel, call your branch directly. You can find the phone number on the branch locator page, or call Chase's main line at 1-800-935-9935 and ask to be transferred to your local branch. A representative can tell you whether the branch is open now and whether they can handle your specific transaction.

This is especially useful if you need a service that not all branches offer, like a safe deposit box access or a notary. Some branches have these services only during certain hours or on certain days.

What to do if your branch is closed

Chase ATMs work around the clock and accept deposits, withdrawals, and balance inquiries. If you need to deposit a check, you can use mobile check deposit through the app instead—photograph the front and back of the check, and the funds typically appear in your account within one business day.

For transfers between your own accounts, bill payments, or account changes, use the Chase mobile app or log into Chase.com from your computer. These transactions process when ready or within one business day, depending on the type. If you need to speak to someone, call 1-800-935-9935; the phone line is staffed from early morning until late evening, even on weekends.

Holiday hours and temporary closures

Chase branches close on federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. The branch locator page on Chase.com will show holiday closures if you search far enough in advance.

Occasionally a branch closes temporarily for renovations or staffing issues. If your usual branch is closed unexpectedly, the branch locator will show the next nearest location. ATMs and phone service remain available during any branch closure.

When you need when ready help outside branch hours

If you have a fraud claim, a lost or stolen card, or a compromised account, call 1-800-935-9935 anytime—this line is staffed 24/7 for security issues. Chase will freeze your card when ready and can issue a replacement or temporary card number.

For other urgent matters like a payment that failed or a hold on your account, the phone line is available from roughly 6 a.m. to 11 p.m. Eastern time, seven days a week. If you call outside those hours, you can leave a message and a representative will call you back the next business day, or you can handle many issues through the mobile app or website.

Frequently Asked Questions

Are all Chase branches open on Saturday?

Most Chase branches are open on Saturday from 9 a.m. to 1 p.m. or 2 p.m., but some locations, especially in rural areas, are closed on weekends. Check your specific branch's hours on Chase.com or call ahead to confirm.

Can I deposit a check at a Chase ATM after the branch closes?

Yes. Chase ATMs accept check deposits 24/7. The check will be processed and the funds will appear in your account within one business day. You can also use mobile check deposit through the app anytime.

What if I need to speak to someone and it's after hours?

Call 1-800-935-9935. The line is staffed until late evening most days and 24/7 for fraud or security issues. For non-urgent matters after hours, you can also message Chase through the mobile app or use the website's chat feature during business hours.

Do Chase branches have different hours on holidays?

Chase branches are closed on all federal holidays. ATMs and phone service remain available. Check Chase.com's branch locator for specific holiday closure dates, or call your branch directly if you're unsure whether a particular day is a holiday closure.