Chase branches are closed on Good Friday, but online banking and ATMs stay open

Good Friday is a federal holiday in the United States, and Chase observes it by closing all physical branch locations. You cannot walk into a branch, speak to a teller, or use in-branch services on that day. However, your money does not freeze — online banking through the Chase website and mobile app works normally, and ATMs remain available 24/7.

The exact date of Good Friday changes each year because it is tied to the lunar calendar. In 2024, it falls on March 29. In 2025, it is April 18. If you need to handle banking on that day, plan to use digital channels instead of visiting a branch in person.

Key Takeaways

  • Chase branches close entirely on Good Friday, but ATMs and online banking remain available.
  • You can transfer money, pay bills, check balances, and deposit checks remotely through the Chase app or website on Good Friday.
  • If you need cash, use any Chase ATM or a non-Chase ATM (though non-Chase ATMs may charge a fee).
  • Transactions you initiate online on Good Friday may not process until the next business day because banks do not settle transactions on federal holidays.

What you can and cannot do on Good Friday

You can complete most banking tasks without visiting a branch. Transfers between your own Chase accounts, payments to other people's accounts, bill payments, balance checks, and mobile check deposits all work through the Chase app or website. You can also view your transaction history, update your account information, and set up alerts.

What you cannot do is speak to a Chase representative in person, deposit cash at a teller window, order a cashier's check, report a lost debit card to someone face-to-face, or resolve account issues that require a signature. If you have a time-sensitive problem that needs human help, you may be able to call Chase customer service — some lines stay staffed on federal holidays, though wait times are typically longer. The main customer service number is on the back of your debit card.

When transactions actually settle

A transaction you send on Good Friday does not necessarily clear on Good Friday. Banks do not settle transactions on federal holidays, which means the money may sit in a queue until the next business day (Saturday in this case, though banks do not process on weekends either, so it would be Monday). This matters if you are trying to pay a bill by a important date or move money urgently.

If you need a payment to reach someone by a specific date, initiate it at least one business day before that date. For example, if a bill is due on Monday and Good Friday falls on that weekend, send the payment on Thursday to be safe.

Using ATMs and other banks on Good Friday

Chase ATMs work around the clock on Good Friday. You can withdraw cash, deposit checks, and transfer money between accounts at any Chase ATM at any time. If you do not have a Chase ATM nearby, you can use an ATM from another bank, though most charge a fee (typically $2 to $3) unless you have an account there.

Some banks and credit unions offer surcharge-free ATM networks. If you belong to a network like Allpoint or MoneyPass, you may be able to use thousands of ATMs without a fee. Check your Chase account documents or the Chase app to see which networks you have access to.

Planning ahead for Good Friday banking

If you know Good Friday is coming and you have banking tasks that require a branch visit, handle them on Thursday or the following Tuesday. This is especially important if you need to deposit a large check, order a cashier's check, resolve a fraud dispute, or update information that requires verification.

If you are expecting a deposit on Good Friday (such as a paycheck or government payment), it may not post to your account until the next business day. Direct deposits scheduled for Good Friday typically land on Monday instead. Check with your employer or the agency sending the payment if you need to know the exact timing.

What to do if you have an urgent banking problem on Good Friday

Call Chase customer service at the number on your debit card or statement. Representatives handle fraud reports, lost cards, account lockouts, and other urgent issues on federal holidays, though you may wait longer than usual. Have your account number and identification ready.

If your issue is not urgent, you can also send a find message through the Chase app or website. These messages are monitored, and a representative will respond when branches reopen, usually within one business day.

Frequently Asked Questions

Can I deposit a check at a Chase ATM on Good Friday?

Yes. Mobile check deposits through the Chase app and ATM check deposits both work on Good Friday. The check will be processed and the funds will post to your account, though the timing may be delayed until the next business day because banks do not settle transactions on federal holidays.

Will my direct deposit hit my account on Good Friday?

Direct deposits scheduled for Good Friday typically arrive on the next business day instead, which is usually Monday. If your paycheck or benefit payment is critical to your budget, contact your employer or the paying agency to confirm the exact timing.

What if I need to report fraud on Good Friday?

Call Chase customer service when ready at the number on your card. Fraud reports are handled on federal holidays. The sooner you report unauthorized activity, the sooner Chase can freeze the account and begin an investigation.

Can I pay my Chase credit card bill on Good Friday?

Yes, you can initiate a payment through the Chase app or website on Good Friday. However, the payment may not post until the next business day. If your payment important date is Good Friday or the day after, make the payment on Thursday to may support it arrives on time.

Are Chase loan payments due on Good Friday?

If your loan payment is due on Good Friday, most lenders extend the important date to the next business day automatically. However, do not rely on this — contact Chase or check your loan documents to confirm. It is safer to pay on Thursday if the important date falls on a federal holiday.