Chase Bank is closed on Juneteenth

Chase Bank observes Juneteenth (June 19th) as a federal holiday and closes all branches on that day. If Juneteenth falls on a weekend, Chase typically remains closed on the observed date — usually the following Monday. You cannot visit a branch, use the drive-through, or speak to a banker in person on Juneteenth.

ATMs and online banking remain available 24/7, so you can withdraw cash, check balances, transfer money between accounts, and pay bills from your phone or computer. Mobile deposits also work on the holiday. The closure affects only in-person services at physical locations.

If you need to handle something that requires a banker — opening a new account, explore for a loan, resolving a dispute, or speaking to customer service — you will need to wait until the next business day or use Chase's phone line or website.

Key Takeaways

  • All Chase branches close on Juneteenth (June 19th), and if it falls on a weekend, the observed holiday is usually the following Monday.
  • ATMs work normally on Juneteenth, and you can withdraw cash, check your balance, and transfer money without visiting a branch.
  • Online banking and the Chase mobile app remain open 24/7 on the holiday for deposits, payments, and account management.
  • If you need to speak with a banker or handle something that requires in-person service, plan to visit on the next business day.

When Juneteenth Falls on a Weekend

If June 19th is a Saturday or Sunday, Chase observes the holiday on the nearest weekday — typically the following Monday. For example, if Juneteenth is a Saturday, Chase closes on Monday, June 20th. This means you lose two consecutive days of branch access if the holiday lands on Friday or Monday.

Check your local Chase branch's hours before the holiday week to confirm the exact closure date, as some branches in certain states or regions may have different observance rules. The Chase website and mobile app show branch hours for your location.

What You Can Still Do on Juneteenth

ATMs are always available, even when branches are closed. You can withdraw cash, deposit checks using mobile deposit (through the app), transfer money between your own accounts, and check your balance at any time. These services do not require a banker or branch staff.

Online banking through Chase.com and the mobile app work normally. You can pay bills, set up transfers, view statements, dispute transactions, and manage your accounts from home. If you have a question that does not require a banker's help, you can often find the answer in the app or on the website.

Chase customer service phone lines may have reduced hours on Juneteenth. If you need to speak with someone, try calling early in the day or wait until the next business day when full staffing resumes.

Planning Ahead for Banking Needs

If you know you will need in-person service around Juneteenth, visit your branch the day before the holiday. Bring all documents you will need — ID, account information, loan paperwork, or whatever applies to your situation — so you do not have to make a second trip.

If you need to deposit a check, use mobile deposit through the Chase app instead of waiting for a branch to open. Mobile deposits usually clear within one to two business days, the same as in-person deposits.

For time-sensitive matters like disputing a fraudulent charge or reporting a lost card, contact Chase by phone or through the app. These issues can often be handled without visiting a branch, and customer service can usually help even on holidays or with reduced staffing.

Chase Holiday Schedule and Other Closures

Chase closes branches on all federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Juneteenth was added to this list in 2021. ATMs and online banking remain open on all of these days.

Some Chase branches may also close for local or state holidays that are not federal holidays. If you are unsure whether your branch is open on a specific day, search for your location on Chase.com or call the branch directly the day before.

Frequently Asked Questions

Can I use my Chase debit card on Juneteenth?

Yes. Your debit card works at any merchant, ATM, or online retailer on Juneteenth. The bank closure does not affect card transactions. You can also use your card to withdraw cash from any ATM, including non-Chase ATMs (though you may pay a fee for out-of-network use).

Will my direct deposit or automatic payments go through on Juneteenth?

Direct deposits and automatic bill payments scheduled for Juneteenth will process, but they may post a day late depending on your bank and the payroll or billing system. If Juneteenth is a Friday, deposits may not show until Monday. Check with your employer or biller if timing is critical.

What if I need to report fraud on Juneteenth?

Call Chase customer service when ready at the number on the back of your card. Fraud reporting lines operate 24/7, even on holidays. You can also report unauthorized transactions through the mobile app or online banking. Do not wait until the branch reopens.

Can I open a new account on Juneteenth?

You cannot open an account in person at a branch on Juneteenth, but you can open certain accounts online through Chase.com or the mobile app. Some account types require a banker's help and must wait until the next business day.