Chase branches close on Veterans Day, but you have other ways to bank

Chase Bank observes Veterans Day as a federal holiday and closes all physical branches on November 11. ATMs and online banking stay open 24/7, so you can transfer money, check balances, and pay bills from home or at any Chase ATM. If you need to speak to someone or conduct business that requires a teller — deposits, withdrawals, account changes — you'll need to wait until the next business day or use a different bank's branch if one is open.

The closure applies to all Chase locations nationwide. If November 11 falls on a weekend, Chase observes the holiday on the nearest weekday: Friday if it falls on Saturday, or Monday if it falls on Sunday. This means you should check the calendar each year, since the observed date can shift.

Key Takeaways

  • All Chase branches close on Veterans Day (November 11), but ATMs and online banking remain available around the clock.
  • You can transfer funds, pay bills, deposit checks through mobile deposit, and check your balance without visiting a branch on the holiday.
  • If you need a teller for a deposit, withdrawal, or account change, plan ahead or visit the day before.
  • When Veterans Day falls on a weekend, Chase observes the holiday on the nearest weekday instead.
  • Many credit unions and regional banks stay open on Veterans Day even when Chase does not.

What you can do on Veterans Day without a branch

Chase's digital channels don't close for holidays. You can log into Chase.com or the Chase mobile app to transfer money between your own accounts, send money to other people through Chase QuickPay, pay bills, and view your account history and balances. Mobile deposit — photographing a check through the app — also works on Veterans Day and is one of the fastest ways to get a check into your account without visiting a branch.

Any Chase ATM accepts deposits and withdrawals on the holiday. If you need cash or want to deposit a check at an ATM, you can do that anytime. ATM deposits typically post to your account within one business day, though some may take longer depending on the time you deposit. If you deposit after business hours, expect the funds to appear the next morning.

What requires a branch and how to plan

Some transactions still need a teller or a banker in person. These include opening a new account, closing an account, disputing a transaction in person, getting a cashier's check, ordering a new debit card in an emergency, or discussing loan or credit options. If you need any of these on Veterans Day, you have two options: visit the day before, or find another bank's branch that is open.

Many credit unions and smaller regional banks stay open on Veterans Day even though Chase does not. If you have an account elsewhere or know someone who does, you may be able to use their branch. Call ahead to confirm hours before you go, since some institutions do observe the holiday. Ask whether they can help you with a Chase-related issue or if they can only serve their own customers.

When Chase reopens after Veterans Day

Chase branches reopen at their normal time the day after Veterans Day. Standard branch hours are typically 9 a.m. to 5 p.m. Monday through Friday, with shorter Saturday hours and closed Sundays, though some locations vary. You can check your specific branch's hours on Chase.com by entering your zip code.

If you're waiting to deposit a check or conduct business, remember that deposits made at an ATM or through mobile deposit on Veterans Day will post the next business day. If Veterans Day falls on a Friday, your deposit won't post until Monday, which means you won't have access to those funds over the weekend. Plan accordingly if you need the money quickly.

Other Chase holidays when branches close

Chase closes branches on all federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, and Christmas. ATMs and online banking remain open on all of these days. If you bank with Chase, it's worth noting your branch's holiday schedule so you don't make a trip for something that requires a teller.

You can find a complete list of Chase's holiday closures on their website. Some branches may also close for local holidays or observances, so checking ahead is always a good idea if you're planning a banking trip around a holiday period.

Frequently Asked Questions

Can I deposit a check at a Chase ATM on Veterans Day?

Yes. ATM deposits work on Veterans Day. The check will post to your account the next business day, or the day after if Veterans Day falls on a Friday.

Will my bill payment go through if I schedule it for Veterans Day?

Yes. Payments scheduled through Chase.com or the app process normally on holidays. The payment will be sent on the date you set, though the recipient may not receive it until the next business day if their bank is also closed.

What if I need cash and the nearest Chase ATM is broken?

Use an ATM from another bank. Most banks charge a small out-of-network fee (usually $2 to $3), but you'll still have access to your money. Some credit unions and banks waive out-of-network fees on holidays.

Can I open a new Chase account on Veterans Day?

Not at a physical branch. You can open some Chase accounts online through their website, though you may not be able to complete the full process without speaking to someone. Check Chase.com to see which accounts allow online opening.

Does Chase close early the day before Veterans Day?

No. Chase operates on its normal schedule the day before Veterans Day. Branches close only on the holiday itself, so you can visit the day before if you need to conduct business that requires a teller.