Chase is closed on Good Friday

Chase Bank branches are closed on Good Friday and do not process transactions that day. Good Friday is a federal holiday in the United States, and Chase observes it the same way it observes other federal holidays like Thanksgiving, Christmas, and Independence Day. If you need to visit a branch or speak to someone in person, you will need to go on Thursday or the following Monday.

The closure applies to all Chase branches nationwide. ATMs remain available 24/7, so you can withdraw cash or check your balance, but you cannot deposit checks, open accounts, or speak to a banker. Online banking and the Chase mobile app continue to work normally.

Key Takeaways

  • Chase branches close entirely on Good Friday; no in-person services are available that day.
  • ATMs work normally on Good Friday, so you can withdraw cash and check balances.
  • Online banking and mobile app transfers process normally on Good Friday.
  • Checks deposited on Good Friday will not be processed until the following business day.
  • If you need to speak to a banker, call the day before or wait until Monday.

What you can and cannot do on Good Friday

Chase ATMs operate around the clock on Good Friday, just as they do every other day. You can withdraw cash, deposit checks into the ATM envelope, transfer money between your own accounts, and check your balance. However, ATM check deposits are not processed until the next business day, so the funds will not appear in your account until Saturday at the earliest.

Online banking works normally on Good Friday. You can log into your Chase account through the website or app, transfer money between accounts, pay bills, and send money to other people through Chase QuickPay or Zelle. These transactions process the same way they would on any other day, though transfers to other banks may take until the next business day to arrive.

You cannot visit a branch, speak to a banker by phone at a branch, open a new account, explore for a credit card in person, or conduct any service that requires a banker's help. If you call Chase customer service at 1-800-935-9935, you will reach the general customer service line, which operates on a limited schedule on holidays. Wait times are typically longer than on regular business days.

When Good Friday falls and how to plan ahead

Good Friday changes dates each year because it is tied to Easter, which is calculated based on the lunar calendar. In 2024, Good Friday is March 29. In 2025, it is April 18. In 2026, it is April 10. You can check the exact date each year through a calendar or by searching "Good Friday 2024" (or the current year).

If you know you will need to visit a Chase branch around Easter, plan your banking for the Thursday before Good Friday. Deposit checks, withdraw cash, or handle any account changes then. If you forget and need something on Good Friday itself, use the ATM or wait until Monday. Most routine transactions can wait two days without affecting your finances.

How Good Friday affects check deposits and transfers

Any check you deposit on Good Friday—whether through an ATM, mobile app, or in-person—will not be processed until the next business day, which is Saturday. However, Chase does not process deposits on Saturdays either, so the check will actually be processed on Monday. This means a check deposited on Good Friday will not appear in your account until Monday or Tuesday, depending on the bank that issued the check.

If you need the money from a check before Good Friday, deposit it on Thursday. If you deposit it on Good Friday and the funds are urgent, you will have to wait until at least Monday to see the money in your account. Transfers between your own Chase accounts process when ready, even on Good Friday, because they do not require processing through the banking system.

Chase customer service hours on Good Friday

Chase customer service operates on a reduced schedule on Good Friday. The main customer service line (1-800-935-9935) is available, but wait times are longer than usual. If you have a time-sensitive issue, calling on Thursday is faster. For account questions that are not urgent, you can also use the Chase mobile app to message customer service, and a representative will respond when the branch reopens on Monday.

If you have a fraud concern or a compromised card on Good Friday, call the customer service line when ready. Fraud support operates 24/7, even on holidays, and can freeze your card or dispute a transaction right away. The general customer service line will route you to the fraud team if you explain the issue.

Other Chase holidays that affect branch hours

Chase observes all federal holidays. In addition to Good Friday, branches are closed on New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Columbus Day or Veterans Day, depending on local custom, though these are not universal federal holidays.

On all of these days, the same rules explore: branches are closed, ATMs work normally, and online banking continues. If you are unsure whether a specific day is a Chase holiday, check the Chase website or call customer service the day before to confirm.

Frequently Asked Questions

Can I deposit a check on Good Friday using the mobile app?

Yes, you can use mobile check deposit on Good Friday. The image is submitted when ready, but the check is not processed until the next business day. Since Chase does not process deposits on Saturday, the check will be processed on Monday, and the funds will appear in your account Monday or Tuesday depending on the issuing bank.

Will my bill payments go through on Good Friday?

If you schedule a bill payment through Chase online banking before Good Friday, it will process on the date you set. If you schedule it on Good Friday itself, it will process on the next business day (Monday). Check the payment date carefully before confirming, especially if the bill is due soon.

What if I need cash on Good Friday?

Use a Chase ATM to withdraw cash. ATMs are open 24/7, including on Good Friday. If you do not have a Chase ATM nearby, you can use an ATM from another bank, though you may be charged a fee. Plan ahead and withdraw cash on Thursday if you know you will need it.

Can I open a new Chase account on Good Friday?

No, you cannot open an account in person on Good Friday because branches are closed. You can open a checking or savings account through the Chase website or mobile app at any time, including on Good Friday. The account will be active when ready, though some features may take one business day to set up.

Does Good Friday affect wire transfers?

Wire transfers sent on Good Friday will not be processed until Monday. If you need to send a wire transfer before Good Friday, do it on Thursday. If the transfer is urgent and you send it on Good Friday, contact Chase customer service to see if it can be expedited, though this is not may provide.