Chase branches close on Presidents Day, but online banking and ATMs stay open

Chase Bank observes Presidents Day as a federal holiday and closes all physical branches on that day. You cannot walk into a branch or speak to a teller on Presidents Day. However, your online account, mobile app, and ATM access remain available 24/7, so you can check balances, transfer money between your own accounts, and withdraw cash without visiting a branch.

Presidents Day falls on the third Monday in February each year. In 2024 it was February 19; in 2025 it will be February 17. If you need to do something that requires a teller—deposit a check, open a new account, or speak to someone about a loan—you will need to wait until the next business day.

Key Takeaways

  • All Chase branch locations close on Presidents Day, but ATMs and online banking work normally around the clock.
  • You can deposit checks using the Chase mobile app's mobile deposit feature on Presidents Day without visiting a branch.
  • If you need to speak to a Chase representative, phone lines and chat support may have limited hours; check your local branch's holiday schedule on Chase.com.
  • Wire transfers and ACH transfers initiated through your online account on Presidents Day will process on the next business day.

What you can and cannot do on Presidents Day

On Presidents Day, you can withdraw cash from any Chase ATM, check your account balance, transfer money between your own accounts, and use bill pay through your online account or app. You can also deposit checks using the mobile app's mobile deposit feature—photograph the front and back of the check and submit it through the app, and the deposit will post once the branch reopens.

You cannot visit a branch to deposit cash, open a new account, explore for a credit card or loan, get a cashier's check, or speak face-to-face with a banker. If you need to deposit physical cash, you will have to wait until the next business day when branches reopen.

When Chase branches reopen after Presidents Day

Chase branches reopen the day after Presidents Day with normal business hours. Standard hours are typically 9 a.m. to 5 p.m. Monday through Friday, though some locations have extended hours or Saturday service. Check your specific branch's hours on Chase.com by entering your zip code or address.

If you initiated a transaction online on Presidents Day—such as a bill payment or transfer—it will process on the next business day once the branch reopens. Transactions initiated after business hours on the day before Presidents Day may also not process until the day after the holiday.

Phone and chat support on Presidents Day

Chase customer service phone lines and online chat may have reduced staffing on Presidents Day. Wait times are often longer than usual. If you have an urgent issue, try the mobile app first—many problems can be resolved through the app without speaking to someone.

For non-urgent questions, it is usually faster to contact Chase the day after Presidents Day when full staffing returns. If you have a time-sensitive issue such as a fraudulent transaction or a lost card, call the number on the back of your card; fraud lines typically operate on holidays.

Planning ahead to avoid disruption

If you know you will need cash or need to deposit a check before Presidents Day, handle it the day before. Deposit checks using mobile deposit if you cannot visit a branch in person. If you need a cashier's check or other service that requires a teller, request it before the holiday.

If you are expecting a direct deposit or paycheck on Presidents Day, it will post to your account on that day even though branches are closed—direct deposits process automatically. However, if you initiated a wire transfer or ACH payment on the Friday before Presidents Day, it may not leave your account until the Tuesday after the holiday, depending on the time you submitted it.

What happens if you need emergency cash

Chase ATMs are available 24/7, including on Presidents Day. You can withdraw cash from any Chase ATM using your debit card or by requesting cash back at a partner retailer that accepts Chase cards. If you do not have your debit card with you, you cannot withdraw cash on Presidents Day without visiting an ATM.

If you need cash and do not have access to an ATM, you will have to wait until the next day when branches reopen. Plan your cash needs in advance if you know Presidents Day is coming.

Frequently Asked Questions

Can I deposit a check on Presidents Day?

You can deposit checks using the Chase mobile app's mobile deposit feature on Presidents Day. Photograph the front and back of the check and submit it through the app. The deposit will post to your account once the branch reopens on the next business day. You cannot deposit checks in person at a branch on Presidents Day.

Will my direct deposit post on Presidents Day?

Yes. Direct deposits process automatically and will post to your account on Presidents Day even though branches are closed. You can see the deposit in your account when ready, though it may take a few hours to appear depending on your employer's payroll system.

What if I need to speak to someone about my account on Presidents Day?

Phone lines and chat support may have reduced hours and longer wait times on Presidents Day. Try the mobile app first to resolve your issue. For non-urgent questions, contact Chase the next business day. For fraud or lost card emergencies, call the number on the back of your card.

Do wire transfers process on Presidents Day?

Wire transfers initiated on Presidents Day will not leave your account until the next business day. If you need to send money urgently, initiate the transfer before Presidents Day. Incoming wire transfers may also be delayed if they are sent to Chase on the holiday.

Are all Chase locations closed on Presidents Day?

Yes, all Chase Bank branch locations close on Presidents Day. However, some Chase locations inside other businesses (such as grocery stores) may have different hours. Check your specific location on Chase.com to confirm, as hours vary by branch.