How to locate a Chase branch or ATM in your area
Chase operates over 4,700 branches and 16,000 ATMs across the United States. The fastest way to find one near you is through Chase's branch locator tool on their website or mobile app — you enter your address or zip code, and it shows you the nearest locations with their hours and services offered.
If you don't have internet access, you can call Chase customer service at 1-800-935-9935 and ask for branch locations in your area. They'll tell you which branches are closest and whether they offer the specific service you need — some branches handle account openings, while others handle only basic transactions.
Many grocery stores, Walmart locations, and other retailers also host Chase ATMs. These show up in the branch locator tool under "ATM only" locations, and they're often open longer than bank branches themselves.
Key Takeaways
- Chase's branch locator on their website or app shows you the nearest branches and ATMs with current hours and available services.
- You can call Chase at 1-800-935-9935 to ask about specific locations if you don't have internet access.
- Chase ATMs are located inside branches, at retail partners like Walmart and grocery stores, and at some gas stations.
- Not all branches offer the same services — some handle account openings while others handle only deposits and withdrawals.
Using Chase's branch locator tool
Go to chase.com and look for "Find a branch or ATM" in the footer or search bar. Enter your address, city, or zip code. The tool will show you a map with all nearby locations, sorted by distance.
Each location listing tells you the hours, which services are available (like notary services, safe deposit boxes, or mortgage consultations), and whether it's a full branch or ATM-only. Some branches close on Sundays or have limited Saturday hours, so check before you go.
The Chase mobile app has the same locator — tap the menu, select "Find a branch or ATM," and allow location access. The app will show you the closest options and let you call or get directions directly from your phone.
What to do if there's no Chase branch nearby
If you live in a rural area or a region where Chase doesn't have branches, you can still use Chase ATMs to withdraw cash and check balances. Chase also partners with other banks' ATM networks — some Chase accounts come with access to surcharge-free ATMs at partner banks.
For services that require a teller — like depositing checks, opening an account, or getting a cashier's check — you have a few options. You can visit any Chase branch, even if it's not the closest one. You can also mail checks to Chase for deposit, or use mobile check deposit through the Chase app if your account supports it.
If you need to open a new account or speak with a banker, Chase offers phone and video appointments. Call 1-800-935-9935 or use the app to schedule a time that works for you.
ATM access and surcharges
Chase ATMs are free for Chase customers. If you use an ATM that doesn't belong to Chase or a partner network, your bank may charge you a fee — typically $2 to $3 per transaction. The ATM operator may also charge a fee on top of that.
Some Chase accounts include access to surcharge-free ATMs at other banks through the MoneyPass or Allpoint networks. Check your account details or call Chase to see which networks your account covers. This matters if you travel or live somewhere without many Chase ATMs.
Branch services and what you can do at each location
Not every Chase location offers the same services. A full-service branch handles account openings, loan applications, mortgage consultations, and notary services. A limited-service branch may only handle deposits, withdrawals, and basic account questions.
The branch locator tool shows you which services each location offers. If you need something specific — like opening a business account or getting a mortgage pre-approval — search for branches that list that service, or call ahead to confirm before you visit.
Some Chase branches are inside grocery stores or Walmart. These locations typically handle basic transactions but may not offer all services. If you're unsure, the locator tool or a phone call to that branch will tell you what's available.
Hours and holiday closures
Most Chase branches are open Monday through Friday from 9 a.m. to 5 p.m., with some opening at 8 a.m. or staying open until 6 p.m. Saturday hours vary — many branches open at 9 a.m. and close by 1 p.m. or 2 p.m. Most Chase branches are closed on Sundays.
Chase ATMs are available 24/7. During federal holidays, branches are closed but ATMs remain accessible. The branch locator tool shows the exact hours for each location, so check there before making a trip.
Frequently Asked Questions
Can I do everything at a Chase ATM that I can do at a branch?
No. ATMs let you withdraw cash, deposit checks or cash, transfer money between accounts, and check balances. For account openings, loan applications, notary services, or speaking with a banker, you need a branch. Some branches offer limited services, so use the locator tool to confirm what each location provides.
Do I have to visit my home branch, or can I go to any Chase location?
You can visit any Chase branch. There's no requirement to use a specific location. All branches can access your account and help you with most services, though some specialized services may only be available at certain locations.
What if I need to deposit a check but there's no Chase branch near me?
Use mobile check deposit through the Chase app — take a photo of the front and back of the check, and it deposits into your account. You can also mail checks to Chase. For large deposits or if your account doesn't support mobile deposit, you'll need to visit a branch or use a Chase ATM that accepts deposits.
Are Chase ATMs inside grocery stores the same as branch ATMs?
Yes, they're the same network. You can withdraw cash, deposit checks, and transfer money at any Chase ATM, whether it's inside a branch, a grocery store, or a retail partner. All Chase ATMs are free for Chase customers.
How do I know if a Chase location is temporarily closed?
The branch locator tool shows current status. You can also call the branch directly — the phone number is listed in the locator. If you're unsure, call Chase customer service at 1-800-935-9935 to confirm whether a location is open.