Chase branch hours vary by location, but most branches open at 9 a.m. on weekdays and close between 5 and 6 p.m.

Chase does not set a single opening time for all branches. Each location has its own schedule based on customer traffic, staffing, and local demand. A Chase branch in a busy downtown area may open earlier and stay open later than one in a smaller town. Saturday hours are typically shorter — usually 9 a.m. to 1 or 2 p.m. — and most Chase branches are closed on Sundays.

The fastest way to find your branch's exact hours is to visit Chase.com, use the branch locator tool, and search by your zip code or address. The hours listed there are updated regularly and will show you the schedule for that specific location. You can also call the branch directly or visit in person to confirm.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
  • Saturday hours are usually 9 a.m. to 1 or 2 p.m., and most branches are closed on Sundays.
  • The Chase branch locator on Chase.com shows the exact hours for your nearest location.
  • Holiday schedules may differ from regular hours, so check before visiting on a holiday.
  • If you cannot visit during branch hours, you can handle many banking tasks through Chase's mobile app or website 24/7.

How to find your branch's hours online

Go to Chase.com and look for the "Locations" or "Find a Branch" link, usually near the top or bottom of the page. Enter your zip code, city, or address. The search results will show nearby branches with their full hours of operation, phone numbers, and services offered at each location.

The hours shown online are the current schedule for that branch. If a branch has reduced hours due to staffing or other reasons, that information appears there too. You can also see which branches offer services like safe deposit boxes, currency exchange, or notary services — not all branches provide everything.

What to do if you need banking outside branch hours

Chase offers several ways to bank when branches are closed. The Chase mobile app and website are open 24 hours a day, seven days a week. You can check your balance, transfer money between accounts, pay bills, deposit checks by taking a photo, and send money to other people — all without visiting a branch.

Chase also operates ATMs around the clock. You can withdraw cash, deposit checks or cash, and check your balance at any Chase ATM. If you need to speak with someone outside branch hours, Chase offers phone support. The number is on the back of your debit card or credit card, and wait times are typically shorter during off-peak hours.

Holiday hours and closures

Chase branches close on major U.S. holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on local observance. The day before or after a holiday, hours may be shortened.

Before visiting on or near a holiday, check the branch locator on Chase.com or call ahead. The website usually updates holiday schedules a few weeks in advance. If you need banking services on a holiday, use the mobile app, website, or ATM — those services do not stop.

Differences between branch types

Chase operates full-service branches, which offer the widest range of services and typically have longer hours. Some locations are smaller or inside other businesses like grocery stores. These branches may have limited hours or fewer services available.

Chase also has Chase Private Client locations in major cities, which serve customers with higher account balances and may have different hours. If you have a Chase account, the branch locator will show you which type of branch is nearest and what services each one offers.

Calling ahead before you visit

If you need a specific service — like opening a new account, getting a cashier's check, or discussing a loan — call the branch before you go. This ensures someone is available to help and that the branch has what you need. The phone number appears in the branch locator results on Chase.com.

Calling ahead also helps if you are traveling or visiting an unfamiliar area. The branch staff can tell you whether they can handle your request or direct you to a location that can. This saves you a trip to a branch that cannot help.

Frequently Asked Questions

Are all Chase branches open on Saturday?

Most Chase branches are open on Saturday, usually from 9 a.m. to 1 or 2 p.m., but not all locations have Saturday hours. Check your specific branch on Chase.com or call to confirm. Some smaller branches or those in certain areas may be closed on Saturday.

Can I do everything I need at an ATM instead of visiting a branch?

You can withdraw cash, deposit checks or cash, and check your balance at a Chase ATM anytime. However, some tasks require a person — opening a new account, getting a cashier's check, discussing a loan, or resolving account problems usually need a branch visit or a phone call to customer service.

What if my branch has reduced hours?

Reduced hours appear in the branch locator on Chase.com. If your branch has shorter hours than you need, you can use the mobile app and website 24/7, visit a different Chase branch with longer hours, or call customer service. The back of your card has the phone number.

Do Chase branches stay open later on certain days?

Some branches in busy areas stay open until 6 or 7 p.m. on weekdays, while others close at 5 p.m. Hours depend on the location. Check the branch locator or call your specific branch to see if it has extended hours on any weekday.