Chase branch hours vary by location, but most branches open at 9 a.m. on weekdays and close between 5 and 6 p.m.

Chase does not set a single opening time for all branches. Each location has its own schedule based on foot traffic, staffing, and local demand. The most common weekday hours are 9 a.m. to 5 p.m. or 9 a.m. to 6 p.m., but some branches in busy areas open earlier or stay open later. Saturday hours typically run 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m. Most Chase branches are closed on Sundays, though a small number of high-traffic locations may have limited Sunday hours.

The fastest way to find your specific branch's hours is to visit Chase.com, use the branch locator tool, and enter your zip code or address. The locator shows hours for that day and the full weekly schedule. You can also call the branch directly or use Google Maps, which pulls Chase's official hours and updates them when branches change their schedules.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
  • Saturday hours are usually 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m., and most branches are closed on Sunday.
  • The Chase branch locator on Chase.com shows the exact hours for your nearest location and updates in real time.
  • You can handle most banking tasks outside branch hours through Chase's mobile app, online banking, ATMs, and phone support.

How to find your branch's exact hours

Go to Chase.com and click the branch locator link, usually found in the footer or under "Locations." Enter your zip code, city, or street address. The tool displays the nearest branches with their full weekly schedules, phone numbers, and services offered at each location. Hours shown are current as of that day.

If you are already in the branch locator and see a branch you want to visit, click on it to see whether it offers services you need—some smaller branches do not have loan officers or safe deposit boxes. The page also shows whether the branch has a drive-through and what ATM services are available outside business hours.

You can also call the branch directly. The phone number appears in the locator results. Staff can tell you whether the branch is open that day (holidays and weather sometimes close locations) and whether you need an appointment for the service you need.

Banking outside branch hours

Chase ATMs are available 24/7 at most branches and many other locations. You can withdraw cash, deposit checks and cash, transfer money between accounts, and check your balance without visiting during business hours. If you use an ATM outside the Chase network, you may be charged a fee by the other bank, though Chase reimburses some out-of-network fees depending on your account type.

The Chase mobile app and online banking portal let you pay bills, transfer money, deposit checks by photo, set up automatic payments, and review transactions at any time. You can also start a loan process or open a new account online without visiting a branch. For questions about your account, Chase offers phone support during extended hours—usually 7 a.m. to 11 p.m. on weekdays and 8 a.m. to 10 p.m. on weekends, though these hours vary by service.

If you need to speak with someone in person outside branch hours, some Chase locations offer video banking appointments through the app or website. You schedule a time to talk with a banker over video, which works for account questions, straightforward transactions, and some service requests.

Holiday closures and schedule changes

Chase branches close on federal holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on local observance. The branch locator shows holiday hours, and you can call ahead to confirm whether your branch will be open on a specific date.

Severe weather sometimes closes branches unexpectedly. If a branch is closed due to weather, Chase usually posts a notice on its website and the branch locator. ATMs and online banking remain available even when branches are closed.

What you can and cannot do without visiting a branch

You can handle most routine banking online or through the app: deposits, withdrawals, transfers, bill pay, and account management. You can also open a new checking or savings account, explore for a credit card, and start a mortgage or personal loan process without visiting a branch.

Some services still require an in-person visit. If you need to open a safe deposit box, sign documents for a mortgage closing, dispute a large or complex transaction, or handle certain account changes, you will need to visit during branch hours. If you are unsure whether you need to come in, call the branch or use Chase's phone support to ask.

Drive-through and after-hours options

Many Chase branches have drive-through windows with extended hours compared to the main branch. Drive-through hours often start at 8 a.m. and may stay open until 7 p.m. on weekdays. You can deposit checks and cash, withdraw money, and handle some account questions without leaving your car. The branch locator shows whether your nearest branch has a drive-through and its specific hours.

Some Chase locations have after-hours deposit envelopes outside the branch entrance. You can deposit checks and cash into these envelopes 24/7, and the deposit posts to your account the next business day. Not all branches have this feature, so check the locator or call ahead.

Frequently Asked Questions

Are Chase branches open on Saturday?

Most Chase branches are open on Saturday from 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m., but hours vary by location. Use the branch locator on Chase.com to see Saturday hours for your nearest branch. Some branches in busy areas may have longer Saturday hours.

Can I do everything I need at an ATM?

You can withdraw cash, deposit checks and cash, transfer money, and check balances at a Chase ATM 24/7. For services like opening a safe deposit box, signing loan documents, or disputing a complex transaction, you will need to visit a branch during business hours.

What if my branch is closed on a holiday?

Chase branches close on federal holidays. Use the branch locator to check holiday hours for your location. ATMs and online banking remain available. If you need in-person help, visit the next business day or use phone support or video banking in the meantime.

Can I bank online if the branch is closed?

Yes. The Chase mobile app and online banking work 24/7. You can deposit checks by photo, transfer money, pay bills, and manage your account anytime. Phone support is also available during extended hours, usually 7 a.m. to 11 p.m. on weekdays.

How do I know if I need an appointment?

Most routine transactions do not require an appointment. For services like opening a safe deposit box, mortgage closing, or complex account changes, call the branch ahead of time. Staff can tell you whether you need to schedule and how long the appointment will take.