Chase branch hours vary by location, but most branches open at 9 a.m. and close between 5 and 6 p.m. on weekdays

Chase does not set a single opening time for all branches. Your local branch's hours depend on the specific location, the day of the week, and whether it is inside another business (like a grocery store or Walmart). A branch in a downtown office building may have different hours than one in a suburban shopping center.

The fastest way to find your branch's exact hours is to search for it on Chase's website or call the branch directly. You can also walk in during business hours and ask for a printed schedule. Most branches are open Monday through Friday, with shorter Saturday hours and no Sunday service, but this is not universal — some locations do open on Sunday.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
  • You can find your specific branch's hours by searching Chase.com, calling the branch directly, or using the Chase mobile app's branch locator.
  • Saturday hours are typically shorter than weekday hours, and many branches do not open on Sunday.
  • Chase customer service by phone is available 24 hours a day, 7 days a week, even when branches are closed.
  • ATMs and mobile banking work around the clock, so you can deposit checks, transfer money, and check balances outside branch hours.

How to find your specific branch's hours

Go to Chase.com and use the "Find a Branch or ATM" tool. Enter your zip code or address, and the search results will show each nearby branch with its hours listed below the address. The hours shown are usually current, but they can change seasonally or without notice, so it is worth double-checking by phone if you are planning a specific visit.

If you have the Chase mobile app, you can also tap the menu, select "Locations," and search the same way. The app sometimes shows hours more reliably than the website because it updates more frequently. If you do not have the app and do not want to search online, call the branch directly — the number appears in the search results, and a staff member can confirm hours when ready.

Weekday, Saturday, and Sunday hours

Most Chase branches open Monday through Friday between 9 a.m. and 10 a.m., and close between 5 p.m. and 6 p.m. Some branches in busy areas or inside other businesses may stay open until 7 p.m. on weekdays. A few branches close for lunch, though this is uncommon.

Saturday hours are typically 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m., which is much shorter than weekday service. Sunday hours are rare — most branches do not open on Sunday, but some locations in major cities or inside grocery stores do. If you need to bank on Sunday, check your specific branch before you go.

Reaching Chase customer service outside branch hours

Chase customer service by phone is available 24 hours a day, 7 days a week at 1-800-935-9935 for account questions, card issues, fraud reports, and general help. You can also reach the fraud department at 1-800-955-9060 at any time. These lines are staffed by real people, though wait times are longer during nights and weekends.

If you need to speak to someone about a mortgage, auto loan, or investment account, you may be transferred to a department with different hours. The main customer service line will tell you when that department is available and can sometimes schedule a callback for you.

Using Chase services when branches are closed

Chase ATMs work 24 hours a day, 7 days a week. You can withdraw cash, deposit checks, transfer money between accounts, and check your balance at any Chase ATM without visiting a branch. If you use an ATM outside the Chase network, you may be charged a fee by the other bank, though Chase reimburses some out-of-network fees depending on your account type.

Mobile banking through the Chase app or website is also available around the clock. You can pay bills, send money to other people, deposit checks by taking a photo, transfer between your own accounts, and review transactions at any time. If you need to do something that requires a teller — like ordering a cashier's check, getting a notary, or opening a new account — you will need to visit during branch hours or call to schedule an appointment.

Holiday hours and closures

Chase branches close on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional holidays depending on the state or local observance. If you are unsure whether your branch will be open on a specific holiday, call ahead or check the branch locator on Chase.com a few days before.

On days when branches are closed, ATMs and phone customer service remain available. If you need to deposit a check on a holiday, you can use a Chase ATM or the mobile app's mobile check deposit feature, and the deposit will be processed the next business day.

Frequently Asked Questions

What time does Chase open on weekdays?

Most Chase branches open at 9 a.m. on weekdays, though some open at 10 a.m. Hours vary by location, so check your specific branch on Chase.com or call to confirm.

Is Chase open on Sundays?

Most Chase branches are closed on Sunday, but some locations in major cities or inside grocery stores do open on Sunday. Search for your branch on Chase.com to see if yours is open that day.

Can I do my banking outside branch hours?

Yes. You can use Chase ATMs 24/7 to withdraw cash, deposit checks, and transfer money. Mobile banking through the app or website is also available around the clock for most transactions. Phone customer service is available 24 hours a day at 1-800-935-9935.

What happens if I need to visit a branch but it is closed?

Call Chase customer service at 1-800-935-9935 to see if your issue can be handled over the phone. For things that require a teller visit, you can schedule an appointment for the next available time, or use an ATM or mobile banking for when ready needs like deposits or transfers.

Are Chase hours the same at every location?

No. Hours vary significantly by branch location, day of the week, and whether the branch is inside another business. Always check your specific branch's hours before visiting.