Documents and information Chase requires before you can open an account
Chase requires a government-issued photo ID, your Social Security number, and proof of your current address before they will open a checking or savings account. The photo ID can be a driver's license, passport, state ID card, or military ID. The address proof is usually a recent utility bill, lease, mortgage statement, or bank statement dated within the last 60 days—Chase will accept a few other documents, but those are the most common ones they see.
You will also need to bring money to fund the account. Chase does not require a minimum opening deposit for most checking accounts, but they do charge monthly maintenance fees unless you meet certain conditions—usually a direct deposit, a minimum balance, or linked savings account. Bring at least enough to cover the first month's fee if you do not plan to set up direct deposit right away, or bring nothing if you know you will have a paycheck deposited within the first month.
If you are opening an account online instead of in a branch, you will need a valid email address and a phone number where Chase can reach you. You will also need to verify your identity through their online process, which usually involves answering security questions based on your credit history or uploading a photo of your ID.
Key Takeaways
- Bring a government photo ID, your Social Security number, and a recent utility bill or bank statement showing your current address.
- Chase does not require a minimum opening deposit for most accounts, but you should know the monthly fee and whether you can waive it with direct deposit or a balance.
- If you open online, you will need an email address, phone number, and the ability to verify your identity through security questions or an ID photo upload.
- The whole process takes 10 to 15 minutes in a branch or 5 to 10 minutes online, and your account is usually active the same day.
What happens if you do not have a government ID
Chase will not open an account without a government-issued photo ID. If you do not have a driver's license or passport, you will need to get a state ID card from your state's motor vehicle department first. This usually takes one to three weeks, depending on whether you explore in person or by mail and whether your state has a backlog.
If you need an account before your ID arrives, consider opening a basic savings account at a credit union or community bank in the meantime—many have lower ID requirements or will work with a combination of documents like a birth certificate and utility bill. Once your state ID comes through, you can open the Chase account you want.
Social Security number requirements and alternatives
Chase requires a Social Security number to open any account. If you do not have one, you will need to explore for one through the Social Security Administration before you can open a Chase account. The process is free and takes about two weeks.
If you are not a U.S. citizen and do not have a Social Security number, Chase offers accounts for some visa holders and international customers using an Individual Taxpayer Identification Number (ITIN) instead. You will need to visit a branch in person and bring your passport, visa, and proof of address. Not all branches offer this, so call ahead to confirm.
Address verification and what counts as proof
Chase needs to confirm where you live. A utility bill (electric, gas, water, internet), lease agreement, mortgage statement, or recent bank statement all work. The document must show your name and current address and be dated within the last 60 days. If you just moved and do not have a bill in your new name yet, a lease or rental agreement is usually the fastest option.
If you live with someone else and the bill is in their name, Chase will usually accept it if it shows your address, but bring a second document with your name on it—a bank statement, credit card statement, or government mail—to be safe. If you are homeless or do not have a permanent address, call your local Chase branch and ask about their options; some branches can work with a shelter address or a mail forwarding service.
Opening an account in person versus online
Opening in a Chase branch takes 10 to 15 minutes and lets you hand over your documents and ask questions on the spot. The banker will verify your ID, run a background check through ChexSystems (a banking history database), and set up your account while you wait. You can usually start using a debit card the same day if you order it in the branch, though it will arrive by mail within 7 to 10 business days.
Opening online takes 5 to 10 minutes and you can do it from home. You upload a photo of your ID, answer security questions to verify your identity, and provide your address. Your account is usually active within a few hours, and you can set up mobile banking right away. The downside is that you cannot order a debit card until you receive a temporary card in the mail or use your account number for online transfers.
ChexSystems check and what disqualifies you
Chase runs your name and Social Security number through ChexSystems, a database that tracks banking history and fraud. If you have unpaid overdraft fees, a history of bounced checks, or fraud on your record, Chase may deny your account. The denial is not automatic—it depends on how recent the issue is and how serious it was.
If Chase denies you, they will send you a letter explaining why and telling you how to dispute the information with ChexSystems if it is wrong. You can also ask Chase directly whether you were denied because of ChexSystems or for another reason. If you were denied, you may still be able to open a second-chance checking account at a different bank while you work on clearing up your history.
Fees and account types to understand before you open
Chase's most common checking account is the Chase Total Checking, which charges $12 per month unless you have a direct deposit, maintain a $500 minimum balance, or link a Chase savings account. Their basic savings account charges $5 per month unless you maintain a $300 balance. If you are opening an account because you do not have much money, the savings account fee can add up fast, so ask the banker whether you may have access to for a waived-fee account or a student account (if you are under 25).
Chase also offers a high-yield savings account with no monthly fee, but it requires a higher opening balance and has limits on how many withdrawals you can make per month. Ask which account makes sense for your situation before you sign the paperwork.
Frequently Asked Questions
Can I open a Chase account if I have been denied before?
Yes. If you were denied because of ChexSystems, you can dispute the information or wait for old items to age off the report (usually after five years). You can also open a second-chance account at another bank while you rebuild your history, then explore to Chase again in six months to a year.
Do I need to bring my Social Security card itself?
No. You just need to tell the banker your Social Security number. Bringing the actual card is not necessary and not recommended for security reasons. Your photo ID is what Chase will verify in person.
What if my address on my ID does not match where I live now?
Bring both your ID and a recent document (utility bill, lease, bank statement) showing your current address. Chase will use the current address for your account even if your ID is outdated. You should update your ID with your state's motor vehicle department when you have time, but it does not have to happen before you open the account.
How long does it take to get a debit card?
If you order it in the branch, it arrives by mail in 7 to 10 business days. If you open online, you can request a temporary card number to use for online purchases right away, or wait for the physical card. You can also use your account number and routing number to set up transfers before the card arrives.
Can someone else open an account for me?
No. Chase requires the person whose name is on the account to be present in the branch or to complete the online verification process themselves. You cannot have someone else open an account in your name.