Your Chase account number is a unique identifier for your specific account, separate from your routing number or debit card number.
You can find your account number in several places without logging in or calling customer service. The fastest route is to look at a check from your checking account — the account number appears in the bottom center, between the routing number on the left and the check number on the right. If you don't have checks handy, your account number also appears on your monthly statement, in the top right corner or on the first page under your account details.
If you're already logged into Chase online or the mobile app, your account number shows on the account summary page. In the app, tap the account you need, and the full number displays at the top. Online, it appears next to your account name on the dashboard. You can also call Chase at the number on the back of your debit card, and a representative will read it to you after verifying your identity.
Key Takeaways
- Your account number appears on the bottom of any check you have, between the routing number and check number.
- Monthly statements show your account number in the top right or on the first page under account details.
- Chase online banking and the mobile app both display your account number on the account summary page.
- You can call the customer service number on your debit card to have a representative provide your account number after identity verification.
- Your account number is different from your routing number, debit card number, and card security code.
Why you need your account number and when to use it
Your account number is required when you set up direct deposit, arrange a wire transfer, or authorize automatic payments from your Chase account. Employers ask for it to deposit your paycheck. Utilities, insurance companies, and loan servicers need it to pull payments from your account on a schedule. If you're transferring money between your own accounts at different banks, the receiving bank will ask for your Chase account number and routing number.
You should never share your full account number with someone who calls or emails you claiming to be from Chase. Chase will never ask for your account number unsolicited. If you're uncertain whether a request is legitimate, hang up and call the number on the back of your debit card to verify.
The difference between account number, routing number, and card number
These three numbers all identify different things. Your account number is specific to one account at Chase — if you have a checking account and a savings account, each has its own account number. Your routing number is the same for all your accounts at Chase and identifies the bank itself. For most Chase customers, the routing number is 021000021, though it varies slightly by state and account type.
Your debit card number is printed on the front of your card and is tied to your account but is not the same as your account number. The card number is what you use to make purchases or withdraw cash. Your account number is what you provide for direct deposit or bill payments. If your debit card is lost or stolen, you can cancel it without closing your account — the account number stays the same, but you'll receive a new card with a new card number.
Finding your account number if you don't have checks or online access
If you've lost your checks and don't have online banking set up, call Chase customer service at 1-800-935-9935. Have your debit card, Social Security number, and a form of ID ready. A representative will verify your identity and provide your account number. The call typically takes five to ten minutes.
You can also visit a Chase branch in person with your debit card and ID. A teller can print your account number for you on the spot. If you're setting up direct deposit and need the information when ready, this is often the fastest option.
What to do if you think someone has your account number
Having your account number alone does not allow someone to withdraw money or make purchases. They would also need your PIN, online banking password, or authorization from you. If you believe your account number has been compromised — for example, you gave it to someone you no longer trust — you don't need to close your account or change the number itself.
Instead, monitor your account for unauthorized transactions. Log into Chase online or the app regularly and review your recent activity. If you see charges you didn't make, contact Chase when ready at 1-800-935-9935 or through the app. Chase has fraud protection in place, and unauthorized transactions are typically reversed. You can also set up account alerts in the app to notify you of large transactions or transfers.
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number is printed on the front of your debit card and is used for purchases and ATM withdrawals. Your account number is separate and is used for direct deposit, wire transfers, and bill payments. If your card is replaced, you get a new card number but keep the same account number.
Can someone withdraw money if they only have my account number?
No. Your account number alone is not enough to access your money. Someone would also need your PIN, online banking password, or written authorization from you. Account number is one piece of information; it's not a key to your account by itself.
What's the difference between my routing number and account number?
Your routing number identifies Chase Bank itself and is the same for all Chase customers in your region. Your account number identifies your specific account. Both are needed together for direct deposit or wire transfers — the routing number tells the system which bank, and the account number tells it which account within that bank.
Do I need my account number to set up mobile banking?
No. You set up mobile banking with your username and password, or by using your debit card and Social Security number. Once you're logged in, the app shows your account number, but you don't need it to create the account.
Can I change my account number?
No. Your account number is permanent and tied to your account. If you want a fresh start, you would need to close the account and open a new one, which gives you a new account number. But this is rarely necessary — your account number itself cannot be "compromised" in a way that requires changing it.