Chase branch hours are usually 9 a.m. to 5 p.m. on weekdays, but the exact time varies by location and day of the week
Most Chase branches close at 5 p.m. on weekdays, though some stay open until 6 p.m. or later in busy areas. Saturday hours typically run from 9 a.m. to 1 p.m. or 9 a.m. to 3 p.m., depending on the branch. Many Chase locations are closed on Sundays, though some branches in major cities do open on Sunday afternoons.
The only way to know your specific branch's closing time is to look it up directly. Chase publishes hours on their website and in their mobile app — you can search by address or ZIP code and see the exact schedule for that location. Hours also change seasonally and around holidays, so checking before you go saves a trip.
If you need to do banking outside these hours, Chase offers 24/7 options that do not require a branch visit: ATMs work around the clock, their phone line is open 24/7, and their website and mobile app let you handle most transactions anytime.
Key Takeaways
- Most Chase branches close at 5 p.m. on weekdays, but hours vary by location — check your specific branch on Chase.com or the mobile app before visiting.
- Saturday hours are usually 9 a.m. to 1 p.m. or 9 a.m. to 3 p.m., and many branches are closed Sundays.
- Chase ATMs are available 24/7, and you can handle many banking tasks online or through the mobile app outside branch hours.
- Holiday schedules change branch hours, so confirm the schedule on days around major holidays before making a trip.
How to find your branch's exact closing time
Go to Chase.com and click "Locations" or use the Chase mobile app. Enter your address or ZIP code, and the search will show you every Chase branch near you with its hours listed for each day of the week. The hours shown are current for that branch.
You can also call your branch directly — the phone number appears in the search results. If you are already a Chase customer, you can call their main customer service line at 1-800-935-9935 and ask them to look up hours for a specific branch.
Why closing times matter for different banking tasks
If you need to deposit a check, withdraw cash, or speak to someone about an account problem, you have to visit during branch hours. Not all tasks can be done at an ATM or online. For example, if you need to dispute a transaction or discuss a loan, you may need to talk to a banker in person.
If your branch closes at 5 p.m. and you work until 5 p.m., you will not make it in time on weekdays. In that case, look for a Chase branch with extended hours, or use their phone line (1-800-935-9935) to handle what you can over the phone. Some branches in downtown areas or shopping centers stay open later specifically for this reason.
What to do if you need banking outside branch hours
Chase ATMs work 24/7 and let you withdraw cash, deposit checks (at most locations), transfer money between accounts, and check your balance. You do not need to visit a branch for these tasks.
The Chase mobile app and website are also available 24/7. You can pay bills, transfer money, deposit checks by taking a photo, view your account, and report a lost or stolen card. If you have a question that requires talking to someone, you can call 1-800-935-9935 anytime — their phone line is staffed around the clock.
If you need to do something that only a branch can handle and your branch is closed, you can visit any other Chase branch during their hours. Your account works at every Chase location, so you can go to whichever branch is open when you are free.
Holiday hours and seasonal changes
Chase branches close on major federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On these days, all branches are closed and ATMs are the only option.
Some branches also close early (usually at 1 p.m. or 2 p.m.) on the day before Thanksgiving or Christmas. Check your branch's schedule on Chase.com a few days before a holiday to confirm whether it will be open and at what time.
Finding a Chase branch that fits your schedule
If your regular branch's hours do not work for you, use the location search on Chase.com to look at nearby branches. You might find one with extended weekday hours, Saturday hours that work better for you, or even Sunday hours if you need weekend banking.
Some Chase branches inside grocery stores or shopping centers have different hours than standalone branches — they may stay open later or open on Sunday. The location search shows you all of these options and their specific hours, so you can pick the one that fits your schedule.
Frequently Asked Questions
What time does Chase close on Saturday?
Most Chase branches close between 1 p.m. and 3 p.m. on Saturday, though some locations stay open later. Check your specific branch on Chase.com or call them directly to confirm, because hours vary widely by location.
Is Chase open on Sunday?
Many Chase branches are closed on Sunday, but some locations in major cities do open on Sunday afternoons, usually from 11 a.m. to 3 p.m. Search your branch on Chase.com to see if yours is open and what the hours are.
Can I do banking at Chase after 5 p.m.?
You cannot visit a branch after 5 p.m., but you can use Chase ATMs 24/7, call their customer service line at 1-800-935-9935 anytime, or use the mobile app and website to handle most tasks. For tasks that require a banker, you will need to visit during branch hours or find a branch with extended hours.
Do all Chase branches have the same hours?
No. Hours vary by location, day of the week, and whether the branch is inside a store or standalone. Always check your specific branch on Chase.com or call ahead, because assuming hours based on another location can lead to a wasted trip.
What happens if I need to visit Chase on a holiday?
All Chase branches are closed on federal holidays, so you cannot visit in person. Use a Chase ATM to withdraw cash or deposit checks, or call 1-800-935-9935 if you need to speak to someone. For urgent issues, you can also use the mobile app or website.