Chase branch hours vary by location, but most open at 9 a.m. on weekdays

Chase does not set a single opening time for all branches. Each location has its own schedule based on customer traffic, staffing, and local demand. Most Chase branches open between 8 a.m. and 9 a.m. on Monday through Friday, but some open as early as 7 a.m. or as late as 10 a.m. Weekend hours are shorter — Saturday hours typically run 9 a.m. to 1 p.m., and many branches are closed on Sunday.

The fastest way to find your branch's exact hours is to search for it on Chase's website or call the branch directly. You can also use Google Maps or Apple Maps to search "Chase Bank near me" and see hours listed when ready. If you are planning to visit for a specific service — like opening an account, depositing a check, or speaking with a banker — calling ahead ensures someone will be available when you arrive.

Key Takeaways

  • Most Chase branches open between 8 a.m. and 9 a.m. on weekdays, but hours vary by location.
  • Saturday hours are usually 9 a.m. to 1 p.m., and most branches are closed on Sunday.
  • You can find your specific branch's hours on Chase.com, Google Maps, or by calling the branch directly.
  • If you need to speak with a banker or complete a complex transaction, call ahead to confirm someone will be available.
  • Chase also offers 24/7 ATM access and mobile banking, so you can handle many tasks outside branch hours.

How to find your nearest Chase branch and its hours

Go to chase.com and click "Locations" or "Find a Branch" at the top of the page. Enter your zip code or city name. The search will show you every Chase branch near you, along with the address, phone number, and full hours for that location. You can also see which services that branch offers — some smaller locations do not have all services available.

If you prefer not to use the website, call Chase customer service at 1-800-935-9935 and ask for the hours of your nearest branch. They can also tell you whether the branch offers the specific service you need, such as a safe deposit box or notary service.

What to do if the branch is closed when you need to visit

Chase ATMs are available 24 hours a day, seven days a week. You can withdraw cash, deposit checks (at ATMs with mobile deposit or envelope deposit), transfer money between accounts, and check your balance at any time. If you have a Chase debit card, you can use any Chase ATM without a fee.

For services that require speaking with a person — opening a new account, explore for a loan, or resolving a dispute — you have options beyond waiting for the branch to open. Chase offers phone banking at 1-800-935-9935 during extended hours (typically 7 a.m. to 11 p.m. on weekdays). You can also use the Chase mobile app to open a checking or savings account, transfer money, pay bills, and deposit checks by taking a photo.

Chase hours on holidays

Chase branches are closed on major U.S. holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on local observance. If you are unsure whether your branch will be open on a specific holiday, call ahead or check the branch's page on Chase.com.

Even when branches are closed, you can still use Chase ATMs and the mobile app. If you need to speak with someone on a holiday, call 1-800-935-9935 to reach customer service — some lines operate on holiday schedules.

Services you can do outside of branch hours

Many banking tasks do not require a visit to a physical branch. Through the Chase mobile app or website, you can deposit checks by taking a photo, transfer money to other accounts, pay bills, set up direct deposit, freeze or unfreeze your debit card, and report fraud. You can also open a new checking or savings account online without visiting a branch.

If you need cash, any Chase ATM is open 24/7. If you need to speak with someone, phone banking is available most days from early morning until late evening. For urgent issues outside those hours, you can also message Chase through the mobile app and receive a response during business hours.

When to call ahead before visiting

Some services require an appointment or may not be available at every location. If you are planning to open a new account, explore for a credit card, discuss a mortgage, or use a safe deposit box, call the branch first to confirm they offer that service and to schedule a time. This is especially important if you are traveling to a branch outside your usual area.

You should also call ahead if you need to bring documents or have questions about what to bring. A banker can tell you exactly what you need before you make the trip, saving you time and a second visit.

Frequently Asked Questions

Can I deposit a check at Chase outside of branch hours?

Yes. You can deposit checks 24/7 using the Chase mobile app (take a photo of the front and back), at a Chase ATM with envelope deposit, or by mailing the check to Chase. Mobile deposit is the fastest option and usually posts within one business day.

Are all Chase branches open on Saturday?

Most Chase branches are open on Saturday from 9 a.m. to 1 p.m., but some locations have different hours or are closed on Saturday. Check your specific branch's hours on Chase.com or call ahead to confirm.

What if I need to speak with someone after the branch closes?

Call Chase customer service at 1-800-935-9935. Phone banking hours are typically 7 a.m. to 11 p.m. on weekdays and shorter hours on weekends. You can also message Chase through the mobile app and receive a response during business hours.

Do Chase branches have different hours on holidays?

Yes, Chase branches are closed on major U.S. holidays like Thanksgiving and Christmas. Some branches may also observe local holidays. Check your branch's page on Chase.com or call ahead if you are unsure whether it will be open on a specific date.

Can I open a Chase account without visiting a branch?

Yes. You can open a checking or savings account online through Chase.com or the mobile app. You will need a valid ID and Social Security number, and the process usually takes about 10 minutes.