Chase branches open on Saturday between 9 a.m. and 1 p.m. in most locations, though some branches stay open until 2 p.m. or 3 p.m.
Saturday hours vary by branch. Chase does not publish a single Saturday closing time across all locations — it depends on the individual branch and the state it operates in. The most common window is 9 a.m. to 1 p.m., but branches in busier areas or larger cities often stay open until 2 p.m. or 3 p.m. A few branches in high-traffic locations may open as early as 8 a.m.
The only way to know your specific branch's Saturday hours is to check the Chase website branch locator, call the branch directly, or use Google Maps, which pulls live hours from Chase's own data. Do not assume your branch matches the hours of another Chase location nearby — even branches in the same city can differ.
Key Takeaways
- Most Chase branches open at 9 a.m. on Saturday and close between 1 p.m. and 3 p.m., but hours vary by location.
- The Chase website branch locator and Google Maps both show the exact Saturday hours for your specific branch.
- If your branch is closed on Saturday or closes before you need to visit, Chase ATMs are available 24 hours for deposits, withdrawals, and balance checks.
- Chase mobile banking and online banking work on Saturday with no time restrictions, and you can transfer money, pay bills, and deposit checks by phone or app.
- If you need to speak to someone on Saturday outside branch hours, Chase phone banking is available, though wait times are typically longer than weekday calls.
How to find your branch's exact Saturday hours
Go to chase.com and use the "Find a Branch or ATM" tool. Enter your zip code or address, and the results will show each nearby branch with its full weekly schedule. The hours listed are updated regularly, though occasionally a branch may have temporary changes due to staffing or local events.
If you prefer to call, dial the main Chase customer service number on the back of your debit card or credit card, and ask for your branch's Saturday hours. You can also call the branch directly — the phone number appears in the branch locator results. Calling is faster than visiting if you only need to confirm hours or ask whether a specific service (like notary or safe deposit box access) is available on Saturday.
What you can do on Saturday outside branch hours
Chase ATMs work 24 hours a day, seven days a week. You can withdraw cash, deposit checks and cash, transfer money between your accounts, and check your balance at any Chase ATM. If you use an out-of-network ATM, Chase charges a fee (typically $2.50), though some checking accounts waive out-of-network fees.
Mobile banking through the Chase app and online banking through chase.com both work on Saturday with no time restrictions. You can pay bills, transfer money between accounts, deposit checks by taking a photo, send money to other people through Chase QuickPay, and review transactions. These services do not require a branch to be open.
Phone banking and customer service on Saturday
Chase phone banking is available on Saturday, though the hours depend on the type of account and the service you need. For most checking and savings accounts, you can call the number on the back of your card to speak with someone, but wait times on Saturday are typically 10 to 20 minutes longer than on weekdays. Credit card customer service also operates on Saturday with similar wait times.
If you have a specific question that requires a specialist — such as mortgage, investment, or business banking — Saturday phone support may route you to a callback system rather than connecting you when ready. Ask the automated system whether a callback is available, or call back on Monday morning when wait times are shorter.
Services that require an in-person visit
Some services are only available inside a branch during business hours. These include notarizing documents, accessing a safe deposit box, obtaining a cashier's check or money order (at some branches), and speaking face-to-face about loans or credit products. If you need one of these services, you must visit during your branch's open hours — Saturday hours will not always work.
If your branch closes at 1 p.m. on Saturday and you cannot visit during that window, check whether a nearby Chase branch has longer Saturday hours. The branch locator shows all branches within a few miles, and you may find one that stays open until 2 p.m. or 3 p.m., or one that opens earlier on Saturday morning.
What happens if you need the bank on Sunday or after hours
Chase branches are closed on Sunday at all locations. If you need cash, use an ATM. If you need to deposit a check, use mobile deposit through the app — the check will be processed on Monday morning. If you need to speak to someone, call the phone banking number on your card, though wait times on Sunday evening are typically long.
For urgent issues that cannot wait until Monday — such as a fraudulent transaction or a lost card — call the number on the back of your card and select the fraud or security option. This routes you to a specialist who works 24 hours, even on Sunday.
Frequently Asked Questions
Can I deposit a check at a Chase ATM on Saturday?
Yes. Chase ATMs accept check deposits 24 hours a day, including Saturday. The check will be processed and the funds will appear in your account by the next business day, which is usually Monday if you deposit on Saturday.
Do all Chase branches have the same Saturday hours?
No. Saturday hours vary by branch location. Some open at 8 a.m. and close at 3 p.m., while others open at 9 a.m. and close at 1 p.m. Check your specific branch's hours using the Chase website locator or Google Maps.
Can I get a cashier's check on Saturday?
Some Chase branches issue cashier's checks on Saturday during their open hours, but not all do. Call your branch directly to ask whether this service is available on Saturday before you visit.
What if I need to talk to someone on Saturday evening after my branch closes?
Call the phone banking number on the back of your card. A representative is available, though wait times are typically longer on Saturday evening than during weekday business hours. For urgent fraud or security issues, select that option when prompted — those specialists work 24 hours.
Can I transfer money between accounts on Saturday using the app?
Yes. Chase mobile banking works on Saturday with no time restrictions. You can transfer money between your own accounts when ready, or send money to other people through Chase QuickPay, though transfers to external accounts may take one to two business days to process.