Chase branch hours vary by location, but most close between 4 and 6 p.m. on weekdays
Chase does not set a single closing time for all branches. Each location has its own hours based on foot traffic, staffing, and local demand. A Chase branch in a downtown office building might close at 4 p.m., while one in a shopping center might stay open until 6 p.m. or later. Weekend hours are shorter — most branches open at 9 or 10 a.m. on Saturday and close by 1 or 2 p.m., and many do not open on Sunday at all.
The fastest way to find your specific branch's hours is to visit Chase.com, enter your zip code in the branch locator, and click on the location. The hours appear on the branch details page. You can also call the branch directly — the phone number is listed in the same locator — or use Google Maps, which pulls Chase's official hours and updates them if a branch changes its schedule.
Key Takeaways
- Most Chase branches close between 4 and 6 p.m. on weekdays, with some locations staying open later in retail areas.
- Saturday hours typically run 9 a.m. to 1 or 2 p.m., and many branches do not open on Sunday.
- The Chase branch locator at Chase.com shows exact hours for your nearest location.
- If you need banking services outside branch hours, Chase ATMs are available 24/7 and you can handle many transactions through the Chase mobile app or online banking.
Weekday hours: when most people visit
Most Chase branches open between 8 and 9 a.m. on Monday through Friday. Closing time is where the variation shows up. Branches in busy urban areas or shopping centers often stay open until 5 or 6 p.m., while smaller or less trafficked locations may close at 4 p.m. Some branches in major cities or high-volume locations have extended hours and close at 7 p.m., though this is less common.
If you need to visit during lunch, call ahead. Many branches do not close for lunch, but staffing can be thin between noon and 1 p.m., which means longer wait times at the teller line. If you are depositing a check or withdrawing cash, an ATM is faster and available all day.
Saturday and Sunday hours: limited availability
Saturday is the only weekend day most Chase branches open. Hours typically run from 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m., depending on the location. Some branches in retail areas with higher weekend traffic stay open until 3 p.m., but this is not standard.
Most Chase branches do not open on Sunday. If you need banking services on Sunday, your options are the Chase ATM network, the mobile app, or online banking. If you have a question that requires speaking to someone, you can call Chase customer service at the number on the back of your card — they handle account questions and some transactions by phone.
How to find your branch's exact hours
Go to Chase.com and look for the "Locations" or "Find a Branch" link, usually in the top navigation or footer. Enter your zip code or address. The search results show all nearby branches with their full hours, phone numbers, and services offered (some branches do not handle certain transactions like notary or safe deposit boxes).
If you are on your phone, the Chase mobile app has a branch locator built in. You can also search "Chase near me" in Google Maps, which shows hours, directions, and customer reviews. If the hours listed online look outdated, call the branch directly — the phone number appears in all three places — because branches sometimes change hours without updating the website when ready.
What you can do outside branch hours
Chase ATMs work 24/7 and handle deposits, withdrawals, balance checks, and transfers. If you have a Chase debit card, you can also use ATMs in the MoneyPass network (over 30,000 locations nationwide) without a fee, though some charge a small surcharge.
The Chase mobile app and Chase.com let you transfer money between your own accounts, pay bills, deposit checks by photo, and check your balance at any time. If you need to speak to someone outside branch hours, call the customer service number on the back of your card. They can handle account questions, report fraud, and process some transactions, though they cannot handle in-person services like notarizing documents or accessing a safe deposit box.
Holiday hours and closures
Chase branches close on federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. On these days, branches are closed but ATMs remain available.
Some branches may also have reduced hours on the day before or after a major holiday, though this varies by location. If a holiday falls on a weekend, the branch closure typically moves to the nearest weekday. Check your branch's hours on Chase.com or call ahead if you are planning to visit around a holiday.
Frequently Asked Questions
Can I deposit a check after my branch closes?
Yes. Use the Chase ATM to deposit the check — most ATMs accept deposits 24/7. You can also use the mobile app to deposit by taking a photo of the front and back of the check. Both methods post to your account within one to two business days, depending on when you deposit.
What if I need to speak to someone and the branch is closed?
Call the customer service number on the back of your Chase card. They handle account questions, fraud reports, and some transactions by phone during their hours, which are typically longer than branch hours. For in-person services like notary or safe deposit access, you will need to visit during branch hours.
Do all Chase branches have the same hours?
No. Each branch sets its own hours based on location and demand. A downtown branch might close at 4 p.m. while a shopping center branch closes at 6 p.m. Always check your specific branch's hours on Chase.com or by calling.
Are Chase ATMs available on holidays?
Yes. Chase ATMs work 24/7, including on federal holidays when branches are closed. You can withdraw cash, deposit checks, and transfer money at any time.