Chase branch hours vary by location, but most open between 9 a.m. and 10 a.m. on weekdays
Chase does not set a single opening time for all branches. Each location has its own schedule based on the market it serves. Most branches open at 9 a.m. on Monday through Friday, though some open at 10 a.m., and a small number open earlier at 8 a.m. Weekend hours are shorter — Saturday hours typically run 9 a.m. to 1 p.m., and most branches are closed on Sunday, though some locations in high-traffic areas stay open Sunday afternoons.
The fastest way to find your specific branch's hours is to visit Chase.com, enter your zip code in the branch locator, and click on the location you plan to visit. The hours display when ready. You can also call your branch directly — the number appears in the same locator — or use Google Maps, which pulls Chase's official hours and updates them when the bank changes its schedule.
If you need to handle banking outside normal hours, Chase offers 24/7 options that do not require a branch visit: ATMs work around the clock for withdrawals and deposits, the Chase mobile app lets you transfer money and pay bills at any time, and Chase customer service is available by phone 24 hours a day.
Key Takeaways
- Most Chase branches open at 9 a.m. on weekdays, though hours vary by location and some open at 8 a.m. or 10 a.m.
- Saturday hours are usually 9 a.m. to 1 p.m., and most branches are closed Sunday unless you are in a major city.
- The Chase branch locator at Chase.com shows your specific location's hours in seconds.
- Chase ATMs and the mobile app work 24/7 if you need to bank outside branch hours.
- Calling your branch directly is faster than searching if you have a specific question about services available at that location.
How to find your branch's exact hours
Go to Chase.com and look for the "Locations" or "Find a Branch" link, usually in the footer or top navigation. Enter your zip code or city name. The search returns a list of nearby branches with their full hours, phone numbers, and services offered at each location.
Click on the branch you plan to visit to see whether it offers services you need — not all branches have the same capabilities. Some are smaller locations that handle basic transactions but do not have loan officers or investment advisors on staff. The listing tells you what is available before you make the trip.
What to do if your branch is closed
Chase ATMs are available 24/7 at most branch locations, even when the branch itself is closed. You can withdraw cash, deposit checks (at ATMs with mobile check deposit or envelope deposit), and check your balance without entering the building.
For transactions that require a person — opening an account, explore for a loan, resolving a dispute, or speaking to someone about fraud — call Chase customer service at the number on the back of your debit card or at 1-800-935-9935. They can often solve the problem over the phone or schedule an appointment at a branch during hours that work for you.
The Chase mobile app handles many tasks without a branch visit: transferring money between accounts, paying bills, depositing checks by photo, setting up alerts, and freezing your card if it is lost or stolen.
Holiday hours and temporary closures
Chase branches close on major U.S. holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday. Check your branch's hours on Chase.com or call ahead if you are planning a visit around a holiday.
Temporary closures happen occasionally for renovations or staffing issues. If you cannot reach your branch by phone or the locator shows it as closed, call the main customer service line to confirm whether it has reopened and to find the nearest alternative location.
Services available during branch hours versus 24/7
| Service | Branch Hours | 24/7 (ATM or App) |
|---|---|---|
| Withdraw cash | Yes | Yes (ATM) |
| Deposit checks | Yes | Yes (mobile app or ATM) |
| Open a new account | Yes | No |
| explore for a loan | Yes | No |
| Report fraud or dispute a charge | Yes | Yes (phone) |
| Transfer money between accounts | Yes | Yes (app or phone) |
| Pay bills | Yes | Yes (app or phone) |
| Speak to a person | Yes | Yes (phone, 24/7) |
Frequently Asked Questions
Can I deposit a check at a Chase ATM after the branch closes?
Yes, if the ATM has a deposit slot. Most Chase ATMs accept envelope deposits and some accept mobile check deposits through the app. The deposit posts to your account the next business day. Check your specific ATM's capabilities before you visit — the branch locator lists which services each machine offers.
What if I need to speak to someone outside branch hours?
Call Chase customer service at 1-800-935-9935 or the number on the back of your card. Representatives are available 24/7 to handle account questions, report fraud, dispute charges, and schedule branch appointments. For complex issues like loan applications, they can set up a time that works for you.
Do all Chase branches have the same hours?
No. Hours vary by location based on customer traffic and staffing. Urban branches often open earlier and stay open later than suburban ones. Some branches in major cities are open Sunday afternoons. Always check your specific branch on Chase.com rather than assuming hours.
Is Chase open on Saturday?
Most Chase branches are open Saturday from 9 a.m. to 1 p.m., though some locations stay open later. A few branches in high-traffic areas may have different Saturday hours. Check your branch's schedule on Chase.com to confirm.
Can I open a bank account outside branch hours?
You cannot complete the full account opening process outside branch hours, but you can start the process on the Chase website or app and finish it during your next branch visit. Some accounts can be opened entirely online without visiting a branch — check Chase.com to see which products are available for online opening.