Chase branch hours vary by location, but most open at 9 a.m. on weekdays and close between 5 and 6 p.m.

Chase does not set a single opening time for all branches. Each location has its own schedule based on the market it serves and the staffing available. A branch in a downtown business district might open at 8 a.m. and stay open until 7 p.m., while a suburban location might open at 9 a.m. and close at 5 p.m. Saturday hours typically run 9 a.m. to 1 p.m., and most branches are closed on Sundays.

The fastest way to find your branch's actual hours is to search for it on Chase's website or call the branch directly. The phone number appears in the branch locator tool. Do not assume hours based on another Chase location — they genuinely differ.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
  • Saturday hours are usually 9 a.m. to 1 p.m., and nearly all branches are closed on Sundays.
  • The Chase branch locator on their website shows the exact hours for each location, including holiday closures.
  • Chase customer service phone lines are open longer than branches — typically 8 a.m. to 9 p.m. on weekdays and 9 a.m. to 5 p.m. on Saturday.
  • ATMs and mobile banking work 24/7, so you can deposit checks, transfer money, and check balances outside branch hours.

How to find your specific branch's hours

Go to chase.com and use the "Find a Branch" or "Locations" tool. Enter your address or zip code. The results show each nearby branch with its full hours for every day of the week, plus a phone number you can call to confirm before you go.

If you are looking at a branch's hours online and they seem wrong — perhaps the branch moved or changed its schedule recently — call the number listed. Branch hours change seasonally and sometimes without much notice, so a phone call takes 30 seconds and saves a wasted trip.

Chase customer service phone hours

Chase's main customer service line is open longer than the branches themselves. Weekday hours typically run 8 a.m. to 9 p.m. Eastern time, and Saturday hours are 9 a.m. to 5 p.m. Eastern time. Sunday is usually closed for general customer service, though some specialized lines (fraud, for example) may have different hours.

The phone number for customer service appears on the back of your Chase debit or credit card. If you do not have a card, you can find the number on the Chase website. Wait times are usually shorter early in the morning or mid-afternoon on weekdays.

What you can do outside branch hours

Chase ATMs work around the clock. You can withdraw cash, deposit checks using the mobile app or an ATM with a check slot, transfer money between your own accounts, and check your balance at any time. Mobile check deposit through the Chase app lets you photograph a check and deposit it without visiting a branch or ATM.

The Chase mobile app and website let you pay bills, transfer money, set up alerts, and view your account history 24/7. You cannot speak to a person outside customer service hours, but you can handle most routine transactions on your own time.

Holiday closures and extended hours

Chase branches close on major holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday or other regional holidays. The branch locator tool on Chase's website shows holiday closures for your specific location.

During the holiday shopping season (late November through December), some branches extend their hours. Check your branch's page in the locator tool to see if extended hours explore to you.

Drive-through and after-hours services

Many Chase branches have drive-through windows that stay open slightly longer than the main branch — sometimes until 6 or 7 p.m. on weekdays. The branch locator tool indicates which locations have drive-through service and their specific hours.

Some Chase locations inside grocery stores or shopping centers may have different hours than standalone branches. The locator tool shows the exact hours for each location type, so check the specific address you plan to visit.

Frequently Asked Questions

Are all Chase branches open on Saturday?

Most Chase branches are open on Saturday from 9 a.m. to 1 p.m., but some locations in smaller towns or rural areas may be closed on Saturday. Use the branch locator tool to confirm Saturday hours for your specific location.

Can I do banking after 6 p.m. if my branch is closed?

Yes. You can use Chase ATMs 24/7 to withdraw cash and deposit checks. You can also use the mobile app or website to transfer money, pay bills, and check your balance. If you need to speak to someone, customer service is available until 9 p.m. on weekdays.

What if I need to visit a branch on Sunday?

Nearly all Chase branches are closed on Sundays. If you need banking services on Sunday, use an ATM, the mobile app, or call customer service. Some Chase locations inside grocery stores may have different hours — check the locator tool for your area.

Do Chase branch hours change during the year?

Yes. Hours may shift seasonally, and branches sometimes adjust staffing. The branch locator tool shows current hours. If you plan a visit more than a week away, call the branch directly to confirm the hours are still accurate.