Chase branch hours vary by location, but most open at 9 a.m. and close between 5 p.m. and 6 p.m. on weekdays

Chase does not set a single closing time across all branches. Each location has its own schedule based on customer traffic, staffing, and local demand. A branch in a busy downtown area may stay open until 6 p.m., while a suburban location might close at 5 p.m. Some branches open as early as 8 a.m., and a few stay open until 7 p.m. on certain weekdays.

Saturday hours are shorter—most branches open at 9 a.m. and close between 1 p.m. and 3 p.m. Sunday hours are rare; Chase closes most branches on Sunday, though a small number of high-traffic locations may open for a few hours in the afternoon. Holiday schedules differ from regular hours, and many branches close on federal holidays.

The fastest way to find your specific branch's hours is to visit chase.com, use the branch locator tool, and enter your zip code or address. The tool shows exact hours for that location, including Saturday and Sunday if applicable. You can also call the branch directly or use the Chase mobile app, which displays hours when you search for nearby locations.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays and close between 5 p.m. and 6 p.m., but hours vary by location.
  • Saturday hours are typically 9 a.m. to 1 p.m. or 3 p.m.; most branches are closed on Sunday.
  • The Chase branch locator on chase.com shows the exact hours for your nearest location in seconds.
  • Federal holidays and special events may change hours, so check before you travel if you need a specific service.
  • ATMs and mobile banking are available 24/7, so you can deposit checks, transfer money, and check balances outside branch hours.

How to find your branch's exact closing time

Go to chase.com and click the branch locator link (usually in the footer or under "Locations"). Type your zip code, city, or address. The tool returns a list of nearby branches with their full hours for each day of the week. Click on any branch name to see more details, including whether it has a drive-through, ATM, or safe deposit boxes.

If you prefer to call, dial 1-800-935-9935 and ask for your local branch's hours. Have your zip code ready. The automated system can also transfer you to a branch directly if you know which one you need.

The Chase mobile app also shows branch hours when you search for locations. Open the app, tap the menu, select "Find Locations," and enter your address or allow the app to use your current location. Hours appear when ready, and you can call or get directions from the same screen.

Why branch hours matter for different services

Some Chase services require a teller or banker and are only available during branch hours. These include opening a new account, explore for a loan, ordering a cashier's check, accessing a safe deposit box, or getting a certified statement. If you need one of these services, you must visit during posted hours.

Other tasks do not require a branch visit. You can deposit checks, transfer money between accounts, pay bills, and check your balance through the Chase app or website at any time. You can also withdraw cash, deposit checks (at some ATMs), and check your balance at any Chase ATM 24 hours a day, seven days a week.

If you are unsure whether you need to visit a branch for what you need, call ahead. A few minutes on the phone can save you a trip to a closed location.

What to do if your branch is closed

If you arrive at a branch and it is closed, check the door for a sign listing the next open day and time. Most branches post holiday schedules and temporary closures on the door or window. If the branch is permanently closed, the sign will direct you to the nearest open location.

For urgent banking needs outside branch hours, use a Chase ATM to withdraw cash or deposit checks (if your ATM supports mobile check deposit). You can also call 1-800-935-9935 to speak with a phone banker who can help with account questions, fraud reports, or payment issues. Phone banking is available 24/7.

If you need a service that only a branch can provide and your local branch is closed, search for another Chase branch nearby using the locator tool. Many people do not realize there may be a second or third Chase location within a few miles. You can also ask about scheduling an appointment at a branch that is open, since some branches allow you to book time with a banker in advance.

Weekend and holiday hours

Saturday hours are shorter than weekday hours at most branches. The typical Saturday schedule is 9 a.m. to 1 p.m. or 9 a.m. to 3 p.m., depending on the location. A few high-traffic branches stay open until 4 p.m. or 5 p.m. on Saturday, but this is less common.

Most Chase branches are closed on Sunday. A small number of branches in major cities or busy shopping areas may open on Sunday afternoon, usually from 12 p.m. to 4 p.m., but you should not assume your branch is open. Check the locator tool or call ahead.

On federal holidays—including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas—most Chase branches are closed. Some branches may have reduced hours. If you need to bank on or around a holiday, check the branch locator tool or call your branch directly at least a day in advance.

Drive-through and after-hours options

Some Chase branches have drive-through windows that stay open slightly longer than the main branch. If your branch has a drive-through, it may close 30 minutes to an hour after the lobby closes. You can deposit checks, withdraw cash, and make deposits through the drive-through without leaving your car. Check the branch locator tool to see if your location has a drive-through and its specific hours.

After-hours deposit envelopes are available at most Chase ATMs and drive-through windows. You can insert a check or cash into an envelope, seal it, and drop it into the after-hours slot. The deposit is processed the next business day. This is useful if you need to deposit money after the branch closes but before the next day.

For questions or issues that cannot wait until the branch reopens, call the 24/7 customer service line at 1-800-935-9935. A phone banker can help with account questions, fraud reports, lost cards, or payment problems at any time.

Frequently Asked Questions

Are all Chase branches open at the same time?

No. Each Chase branch sets its own hours based on local demand and staffing. One branch may close at 5 p.m. while another nearby closes at 6 p.m. Use the branch locator on chase.com to find the exact hours for your location.

Can I do my banking outside branch hours?

Yes, for many services. You can transfer money, pay bills, deposit checks (via mobile app), and check your balance 24/7 through the Chase app or website. ATMs are also available around the clock for cash withdrawals and some deposits. Phone banking is available 24/7 at 1-800-935-9935.

What if I need to open an account on a Saturday?

Some Chase branches are open on Saturday mornings, usually from 9 a.m. to 1 p.m. or 3 p.m. You can open an account in person during those hours. Check your branch's Saturday hours using the locator tool, or call ahead to confirm a banker will be available.

Do Chase branches close on holidays?

Most Chase branches close on federal holidays like Thanksgiving, Christmas, and New Year's Day. Some may have reduced hours. If you need to bank on or near a holiday, check the branch locator tool or call your branch at least one day in advance to confirm it will be open.

Can I deposit a check after the branch closes?

Yes. Most Chase branches have after-hours deposit envelopes at the drive-through or ATM. You can insert a check into an envelope and drop it in the after-hours slot. The deposit is processed the next business day. You can also use mobile check deposit through the Chase app if you have a smartphone.