Chase branch hours vary by location, and the fastest way to find today's hours is to search for your specific branch on Chase.com or call ahead
Chase does not publish a single set of hours that applies to all branches. A Chase location in a mall operates on different hours than one in a downtown office building or a suburban shopping center. Some branches open at 9 a.m., others at 10 a.m. Some close at 5 p.m., others at 6 p.m. or later. A few locations stay open until 7 p.m. on weekdays. Saturday and Sunday hours are shorter and vary widely — some branches open at 9 a.m. on Saturday and close by 1 p.m., while others open at 10 a.m. and stay open until 3 p.m.
The only reliable way to know when your branch is open today is to look it up directly. Chase provides this information in three ways: through their branch locator on Chase.com, through the Chase mobile app, or by calling the branch directly. Each method takes less than two minutes.
Key Takeaways
- Chase branch hours are not uniform — they depend on the specific location, and many branches have different hours on weekends than weekdays.
- The Chase branch locator on Chase.com shows hours for today and the rest of the week for any location you search.
- You can also call your branch directly or use the Chase mobile app to see today's hours without leaving home.
- If your branch is closed, Chase ATMs are available 24/7, and many transactions can be done through the app or online banking.
- Holiday schedules change branch hours, so verify before traveling to a branch on or near a major holiday.
How to find your branch's hours on Chase.com
Go to Chase.com and look for the "Locations" or "Find a Branch" link, usually in the footer or top navigation. Enter your zip code or city name. The search results will show all Chase branches near you, listed by distance. Click on the branch you plan to visit.
The branch details page displays today's hours at the top, along with hours for the next six days. You will also see the branch address, phone number, and a list of services available at that location — some branches offer investment services or mortgage consultations, while others handle basic deposits and withdrawals only. If the branch is closed today, the page will say so clearly.
Using the Chase mobile app to check hours
Open the Chase app and tap the menu icon (three horizontal lines). Select "Locations" or "Find a Branch." Enter your zip code or allow the app to use your location. The app shows nearby branches with today's hours displayed directly on the map or in the list view.
The mobile app also lets you see which branches have specific services — for example, which ones have a safe deposit box area or a drive-through window. If you are traveling or in an unfamiliar area, this is faster than opening a web browser.
Calling your branch directly
If you already know which branch you want to visit, calling is the quickest way to confirm today's hours. The branch phone number appears on your Chase debit card, in your account statements, or on Chase.com. When you call, you will hear a recorded message with today's hours before the option to speak with someone.
Calling also lets you ask whether the branch is busy right now or whether a specific service (like notary services or cashier's checks) is available today. Some branches have limited staff on certain days and may not offer all services even when they are technically open.
What to do if your branch is closed
Chase ATMs work 24/7 and accept deposits, withdrawals, and balance inquiries. If you need cash or want to deposit a check, an ATM at a Chase branch, grocery store, or gas station can handle it when ready. Mobile check deposit through the Chase app also works at any time — take a photo of the front and back of the check, and it posts to your account within one business day.
For transactions that require speaking to someone — opening a new account, disputing a charge, or getting a loan — you can call Chase customer service at the number on the back of your debit card. They handle many requests over the phone and can schedule an appointment at a branch if you need to meet in person.
Holiday hours and closures
Chase branches close on major U.S. holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday. Hours are often reduced on the day before or after a holiday.
If you are planning a visit around a holiday, check the branch locator a few days ahead. The hours displayed on Chase.com and the mobile app reflect holiday closures, so you will see "Closed" listed for that day if the branch will not be open.
Why hours differ between branches
Chase sets hours based on foot traffic, local demand, and staffing. A branch in a busy downtown area might stay open until 6 p.m. on weekdays because many people visit after work. A branch in a smaller town might close at 5 p.m. because fewer people come in. Mall branches often close earlier on weekdays and have shorter weekend hours because the mall itself has limited hours.
Some Chase locations are inside other businesses — grocery stores, for example — and their hours match the host location's hours. These branches may open earlier or stay open later than standalone Chase branches.
Frequently Asked Questions
Are Chase branches open on Sundays?
Some Chase branches are open on Sunday, but not all. Hours vary by location — some open at 10 a.m. and close at 3 p.m., while others are closed all day. Check your specific branch on Chase.com to see Sunday hours.
Can I do my banking online if the branch is closed?
Yes. Chase online banking and the mobile app let you transfer money, pay bills, deposit checks by photo, and check your balance at any time. You do not need a branch to be open for most everyday transactions.
What if I need cash and the branch is closed?
Chase ATMs are available 24/7 and let you withdraw cash, deposit checks, and check your balance. You can find a nearby ATM on Chase.com or the mobile app by searching for "ATM" instead of "Branch."
Do Chase branches have different hours on Saturday?
Yes. Most Chase branches open later on Saturday than on weekdays — often at 9 a.m. or 10 a.m. instead of 8 a.m. or 9 a.m. — and close earlier, usually by 1 p.m. or 3 p.m. Check your branch's specific Saturday hours on Chase.com.
Will my branch be open on a holiday?
No. Chase branches close on major U.S. holidays including New Year's Day, Independence Day, Thanksgiving, and Christmas. The branch locator on Chase.com shows "Closed" for those dates, so you can plan ahead.