Chase branch hours vary by location, but most open at 9 a.m. on weekdays and close between 5 and 6 p.m.

Chase does not set a single opening time for all branches. Each location has its own schedule based on customer traffic, staffing, and local demand. A branch in a busy downtown area may open earlier and stay open later than one in a suburban shopping center. The only way to know your specific branch's hours is to look them up by address.

You can find your branch's exact hours on Chase's website by entering your zip code, or by calling the branch directly. Google Maps also shows Chase branch hours when you search for the nearest location. If you are planning to visit for something that requires a banker—like opening an account or discussing a loan—call ahead to confirm someone will be available, since some branches have limited staffing on certain days.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays, but some open as early as 8 a.m. or as late as 10 a.m.
  • Closing times typically fall between 5 and 6 p.m. on weekdays, with shorter hours on Saturday and many branches closed on Sunday.
  • You can find your branch's hours on Chase.com, through Google Maps, or by calling the branch directly.
  • If you need to speak with a banker about accounts, loans, or investments, call ahead to confirm availability during your preferred time.

How to find your branch's hours online

Go to Chase.com and use the branch locator tool. Enter your zip code or address, and the results will show every Chase branch near you with its hours listed for each day of the week. The same tool shows which branches have ATMs, which ones offer safe deposit boxes, and which have a mortgage specialist on staff.

If you do not have internet access, call Chase customer service at 1-800-935-9935 and give them your zip code. They can tell you the hours of nearby branches and whether a specific service is available at the location you plan to visit.

Weekend and holiday hours

Most Chase branches are open on Saturday, usually from 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m., though some locations stay open until 4 p.m. Very few branches are open on Sunday, and those that are typically operate from 11 a.m. to 3 p.m. or 12 p.m. to 4 p.m.

On federal holidays, Chase branches are closed. This includes New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. If you need to deposit a check or withdraw cash on a holiday, you can use any Chase ATM at any time, or use mobile deposit through the Chase app if you have a smartphone.

What you can do outside branch hours

Chase ATMs are available 24/7 at most branch locations and at many other places—grocery stores, pharmacies, and gas stations. You can withdraw cash, deposit checks (if your ATM has a check deposit slot), transfer money between accounts, and check your balance at any time.

The Chase mobile app lets you deposit checks by taking a photo, transfer money, pay bills, and check your balance without visiting a branch. You can also call Chase customer service at 1-800-935-9935 to speak with someone about account questions, report fraud, or make changes to your account. Phone support is available 24/7 for most services.

When you need to visit in person

Some transactions require you to visit a branch during business hours. Opening a new checking or savings account usually requires a banker to verify your identity and set up the account. explore for a credit card, mortgage, or personal loan typically involves speaking with a loan officer. If you need to access a safe deposit box, you must go during branch hours.

Before you go, call the branch to confirm a banker or specialist will be available. Some branches have limited staffing on certain days, and you may need an appointment for complex transactions like mortgage applications. Calling ahead saves you a trip if the person you need is not there.

Branches with extended hours

A small number of Chase branches in major cities stay open later than the standard 5 or 6 p.m. closing time. Some locations in New York, Los Angeles, Chicago, and other large metros may stay open until 7 or 8 p.m. on weekdays. These extended-hour branches are listed separately in the branch locator tool, so you can filter for them if you need evening access.

If no extended-hour branch is near you and you cannot visit during standard hours, the mobile app and phone support are your best options for most banking needs. For deposits, mobile check deposit works any time of day.

Frequently Asked Questions

Can I do my banking outside branch hours?

Yes. Chase ATMs work 24/7, the mobile app lets you deposit checks and transfer money anytime, and phone support is available around the clock for account questions and fraud reports. You only need to visit during branch hours for things like opening a new account, explore for a loan, or accessing a safe deposit box.

What if I need to visit on a Sunday?

Most Chase branches are closed on Sunday. Use an ATM to withdraw cash or deposit checks, or use the mobile app. If you need to speak with someone, call 1-800-935-9935. A very small number of branches in major cities are open on Sunday; check the branch locator to see if yours is one of them.

Do all Chase branches have the same hours?

No. Each branch sets its own hours based on local demand and staffing. A downtown branch may open at 8 a.m. and close at 7 p.m., while a suburban branch might open at 9 a.m. and close at 5 p.m. Always check your specific branch's hours before you visit.

What happens if I try to visit when the branch is closed?

The doors will be locked, but you can use the ATM if there is one outside. If you need to speak with someone, call the branch during business hours or contact Chase customer service at 1-800-935-9935.