Chase branch hours vary by location, but most branches open at 9 a.m. and close between 5 and 6 p.m. on weekdays

Chase does not set one closing time for all branches. Each location has its own schedule based on the neighborhood, local demand, and staffing. A branch in a downtown office building might close at 5 p.m., while a suburban location might stay open until 6 p.m. Some branches in busy areas open on Saturday mornings and close earlier that day — often around 1 or 2 p.m. Most Chase branches are closed on Sundays.

The fastest way to find your branch's exact hours is to search for it on Chase.com or call the branch directly. You can also use the Chase mobile app to look up hours, find nearby ATMs, and see which services are available at each location.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
  • Saturday hours are typically shorter — often 9 a.m. to 1 or 2 p.m. — and most branches are closed on Sunday.
  • You can find your specific branch's hours on Chase.com, the Chase app, or by calling the branch directly.
  • Chase ATMs are available 24 hours a day, so you can withdraw cash or check your balance outside branch hours.
  • Some services like loan applications or account disputes may require you to visit during business hours or call customer service.

How to find your branch's closing time online

Go to Chase.com and click "Locations" or "Find a Branch" in the top menu. Type in your address or zip code. The search results will show each nearby branch with its full hours — Monday through Sunday — and the distance from where you searched.

The Chase mobile app has the same feature. Open the app, tap the menu icon, select "Locations," and search by address or current location. You will see hours, phone numbers, and which services each branch offers (some smaller branches do not handle certain transactions like notary services or safe deposit boxes).

Typical weekday and weekend hours

Most Chase branches operate on this general schedule, though individual locations may differ by 30 minutes to an hour:

DayTypical Hours
Monday–Friday9 a.m. to 5 or 6 p.m.
Saturday9 a.m. to 1 or 2 p.m.
SundayClosed

Branches in high-traffic areas like city centers or shopping districts may stay open later on weekdays or have longer Saturday hours. Rural or small-town branches may close earlier. Holiday schedules also change — most Chase branches close on major holidays like Thanksgiving, Christmas, and New Year's Day, though ATMs remain available.

What you can do outside branch hours

You do not have to wait for a branch to open to handle many banking tasks. Chase ATMs work 24 hours a day, seven days a week. You can withdraw cash, deposit checks (at ATMs with mobile check deposit or envelope deposit slots), transfer money between your accounts, and check your balance at any time.

The Chase mobile app and Chase.com also let you transfer money, pay bills, deposit checks by photo, and manage your account outside business hours. If you need to speak with someone, Chase customer service is available by phone at 1-800-935-9935 most days from early morning to late evening — hours vary slightly by season and day of the week.

Services that may require a branch visit

Some transactions still need an in-person visit during business hours. If you need to open a new account, explore for a loan, rent a safe deposit box, get a cashier's check, or have a document notarized, you will need to visit a branch when it is open. You can call ahead to make sure the branch offers the service you need — not all locations have the same capabilities.

If you have a dispute about a transaction or need to report fraud, you can start the process by phone or through the app, but resolving it may require a branch visit or a detailed phone conversation with a fraud specialist.

Planning ahead for holiday closures

Chase branches close on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional local holidays depending on the state or region. Check Chase.com or call your branch a few days before a holiday to confirm whether it will be open.

If you know you will need cash or need to deposit a check before a holiday, plan your visit a day or two early. ATMs and mobile banking remain available on holidays, so you can still access your money and handle routine transactions even if the branch is closed.

Frequently Asked Questions

Can I deposit a check at Chase after the branch closes?

Yes, if your branch has a night deposit slot or envelope deposit ATM, you can deposit checks 24 hours a day. You can also use the Chase mobile app to deposit checks by taking a photo of the front and back — the funds usually appear in your account within one business day. Not all ATMs have deposit slots, so check your branch's capabilities on Chase.com first.

What if I need to visit Chase but the branch is closed?

Call Chase customer service at 1-800-935-9935 to see if your issue can be handled over the phone. If you need an in-person visit, ask about the next available business hours or whether another nearby branch has different hours that might work better for your schedule.

Are Chase ATMs open 24 hours?

Yes, Chase ATMs are available 24 hours a day, seven days a week. You can withdraw cash, deposit checks (if the ATM has a deposit slot), transfer money, and check your balance at any time, even when branches are closed.

Do all Chase branches have the same hours?

No, hours vary by location. Branches in busy areas may have longer hours than branches in smaller towns. The only way to know your specific branch's hours is to search for it on Chase.com, use the Chase app, or call the branch directly.

What happens if I try to enter a Chase branch after it closes?

The doors will be locked and you will not be able to enter. If you need help after hours, use the ATM outside the branch, call customer service, or use the Chase mobile app to handle your banking needs.