Chase branch hours vary by location, but most branches open at 9 a.m. and close between 5 p.m. and 6 p.m. on weekdays

Chase does not set a single closing time across all branches. Each location has its own schedule based on local demand and staffing. A branch in a busy downtown area might stay open until 6 p.m., while a suburban location might close at 5 p.m. Some branches open as early as 8 a.m.; others start at 9 a.m. Saturday hours are typically shorter — usually 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m. — and most branches are closed on Sundays.

The only reliable way to know your specific branch's hours is to check Chase's branch locator on their website or call the branch directly. Hours also change seasonally and around holidays, so if you are planning a visit for a specific task, confirm the schedule first.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays and close between 5 p.m. and 6 p.m., but hours vary by location.
  • Saturday hours are usually 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m.; most branches do not open on Sunday.
  • Chase ATMs are available 24/7 at most branch locations and at many other Chase-affiliated locations.
  • You can find your branch's exact hours through the Chase website branch locator or by calling the branch directly.
  • Holiday schedules differ from regular hours, so check ahead if you plan to visit around a major holiday.

How to find your branch's specific hours

Go to chase.com and use the "Find a Branch or ATM" tool. Enter your address or zip code, and the locator will show all nearby Chase branches with their hours listed. The hours displayed reflect the current schedule, including any temporary changes.

If you do not have internet access, call your branch directly. The phone number appears in your Chase statements, on your debit card, or in the Chase mobile app. When you call, ask about hours for the specific day you plan to visit — staff can also tell you if the branch will be closed for a holiday or special event.

ATM access when branches are closed

Chase ATMs are available 24 hours a day, 7 days a week at most branch locations. You can withdraw cash, deposit checks, and transfer money between accounts at any time, even when the branch itself is closed. If you have a Chase debit card, you can also use ATMs at other banks in the MoneyPass, Allpoint, or CO-OP networks without paying an out-of-network fee — though this depends on your account type.

The Chase mobile app shows ATM locations near you and tells you which ones accept deposits. If you need to speak to a person outside branch hours, Chase offers phone banking 24/7 at the number on the back of your debit card.

What you can and cannot do outside branch hours

Outside branch hours, you can withdraw cash, deposit checks (at ATMs with deposit capability), transfer money between your own accounts, and pay bills through online banking or the mobile app. You can also call Chase customer service for account questions or to report fraud.

You cannot open a new account, explore for a loan, get a cashier's check, or speak to a banker about investment or mortgage products outside branch hours. If you need one of these services, you must visit during business hours or schedule an appointment. Some Chase branches offer appointment-based services on evenings or weekends — call ahead to ask whether yours does.

Holiday schedules and temporary closures

Chase branches close on major U.S. holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday. Hours may be reduced the day before or after a holiday.

Occasionally, branches close temporarily for renovations or staffing changes. If you rely on a specific branch, check the locator tool before you go, or call ahead. The branch locator will show "Temporarily Closed" if a location is not currently operating.

Using Chase online and mobile banking when branches are closed

Chase online banking and the mobile app are available 24/7. You can check balances, transfer money, pay bills, deposit checks by photo, and manage your account from anywhere. Most transactions process when ready or within one business day.

If you need to dispute a transaction or report fraud, you can start the process online or by phone at any time. Chase customer service is available by phone 24 hours a day. For complex issues that require a banker's review, you may need to wait until a branch opens, but you can document the problem and request a callback.

Frequently Asked Questions

Are all Chase branches open on Saturday?

Most Chase branches are open on Saturday, but hours are shorter than weekdays — typically 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m. Some branches in smaller towns or rural areas may not open on Saturday. Check your specific branch's hours using the locator tool.

Can I deposit a check at a Chase ATM after the branch closes?

Yes, if the ATM has a deposit slot. Most Chase ATMs accept check deposits 24/7. The check will be processed and the funds available according to your account's deposit policy — usually the next business day for checks deposited before midnight.

What time does Chase close on Friday?

Friday closing times are the same as other weekdays — usually 5 p.m. or 6 p.m., depending on the branch. Check your branch's specific schedule, as some locations may have extended Friday hours.

Can I call Chase customer service if my branch is closed?

Yes. Chase phone banking is available 24/7 at the number on the back of your debit card or in your statements. You can ask account questions, report fraud, and request services. For services that require a banker — like opening an account or explore for a loan — you may need to schedule a callback or visit during branch hours.

Do Chase branches have different hours during the holidays?

Yes. Branches close entirely on major holidays and may have reduced hours the day before or after. Check the branch locator or call ahead if you plan to visit around a holiday.